Shift4Shop vs GrubHub

Shopify

WooCommerce

TouchBistro

BigCommerce

DoorDash for Merchants

Instacart

Compare Shift4Shop and GrubHub based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Designed for store owners and developers to build & run eCommerce sites, WooCommerce is an extendable, adaptable, open-sourced eCommerce platform for WordPress

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution in a user-friendly package.

Shift4Shop, formerly 3dcart, is an all-in-one eCommerce platform designed for any business. The scalable platform provides everything you need to build, manage, and grow an online store.

Abandoned Cart Saver

Catalog Management

Channel Management

Credit Card Processing

Customer Accounts

Customer Management

Customizable Branding

Data Security

Data Synchronization

Discount Management

eCommerce Management

Electronic Payments

Email Marketing

For B2B

For Small Businesses

Inventory Control

Inventory Management

Inventory Tracking

Item Management

Kitting

Loyalty Program

Mobile Commerce

Multi-Channel Marketing

Multi-Store

Online Ordering

Online Payments

Online Store Builder

Order Management

Payment Processing

Point of Sale (POS)

Pre-built Templates

Product Catalog

Product Configurator

Promotions Management

Real Time Editing

Refund Management

Retail Inventory Management

Returns Management

Reviews Management

SEO Management

Shipping Labels

Shipping Management

Shopping Cart

Social Media Integration

Tax Management

Templates

Website Management

Shift4Shop

Linux

Web-based

Windows

Owner

They partner with great providers - i.e. FusionBot search has been wonderful in creating a custom solution for our site.

Love the ease of 3dcart and the amazing customer support. Even if it's a little thing of not being able to locate something they are quick to help and go out of their way to do so.

I was searching for a platform that had the bells and whistles which Yahoo merchant solutions missed so badly.

The only problem I have encountered is the inability to provide a coupon based on type of checkout option.

Retail Store Manager

I really love that I can customize my store according to my requirements and it's fully secure.

VP MARKETING/SALES

We stayed with Shift 4 Shop/3dcartstores due to the functionality of the platform. The cost used to be good and the customer service much better in the past.

Finance

We run quite a few businesses online and with 3dcart we have been able to use the different templates for our different businesses. We can use different payment gateways with 3dcart so this is great.

Practice Manager

It was fairly easy to set up my store, although there was a learning curve associated with getting it set up. I like that it integrates with our credit card processing company, Payjunction.

owner

This has been my favorite. And when they say "unlimited" they mean Unlimited.

If you are technically savvy you can also make use of various other plugins. We liked it because ir can easily be integrated to google products as well.

There is no way to make price adjustments without changing each one individually. It is repetitive and time consuming.

Director of IT

While the program has a decent amount to offer, by far the worst part of it is your access to customer service or technical support.

Business Owner

Too many options for add ons for similar types of add on modules, a lot of space wasted on the screen (better now with the latest upgrade), finding photos in file manager is difficult.

General Manager

Great Company but difficult to get help when you need it.

Business Process Consultant

When I was looking into e-commerce platforms, a friend of mine recommended 3dcart.

3dCart is very easy to use. I have 2 stores with 3dCart.

For beginners you can make and publish a product with just a name, pic and price. But the more savvy can get as detailed on the products and functionality as they want.

Shift4Shop screenshot: Build your own eCommerce store today with Shift4Shop- the all-in-one eCommerce solution

Shift4Shop screenshot

Freelancers

Small Business

DoorDash is a food delivery service that provides a fleet of delivery drivers to pick up and deliver food and other items from restaurants, nearby grocery and convenience stores, and more.

Instacart is a food delivery platform designed to assist grocery stores and shoppers with online ordering and delivery tracking processes related to multiple products such as beverages, office supplies, seafood, and more. Customers can add items to cart, communicate with their shoppers in real-time, and order products based on their zip code.


TouchBistro’s All-in-One Restaurant Management system offers all the technology you need to run your restaurant on one easy-to-use platform. Designed for and by restaurant service staff, TouchBistro meets the specific needs of the industry with 24/7 expert support.

Grubhub is a takeout and delivery software for corporates and restaurants to build food orders, manage payments, and track delivery on a digital platform. It helps manage large orders and its distribution, scheduling recurring requests, generating monthly invoices, and setting up guidelines.

Activity Dashboard

Activity Tracking

Alerts/Notifications

Delivery Tracking

Employee Management

Food Delivery Dispatching

For Restaurants

Gift Card Management

Kitchen/Menu Management

Live Tracking

Mobile Access

Order Processing

Order Tracking

Real-Time Reporting

GrubHub

Android

iPhone

Program Analyst

It has helped making ordering group meals seamless and the customer service is great. I like that they are constantly improving their software and ways to make it stand out.

Founder

Great variety app is super easy to find exactly what you want for breakfast/lunch/dinner zip code shows close vendors that are using this feature was a lifesaver during the pandemic.

Operations Director 

What I like most basically about this software is the ease of use and the compatibility with most devices and the fast ability to get food from a facility to a person or meeting or wherever quickly.

Admin

Overall, I like GrubHub and would recommend. It has def been helpful over the past year when I don’t feel like cooking.

IT Tech

Online ordering is quick and easy. The food descriptions are pretty good and help make it easier to decide what to get.

Research Scientist

Grubhub makes food ordering easy and straightforward for work and business events. I like the clean design of the platform and the easy order management and follow-up with support.

Student

The menu feature that is able to display the options for the restaurants is very well displayed and easy to use. Overall the ease of the software is my favorite thing about it.

I don't normally spend money on something like delivery fees when I can do it myself. But sometimes you just need the convenience of delivery and GrubHub does a great job.

Barista

I love that this software takes care of it all, we just have to prepare the food. It manages the drivers and gives us the info we need.

Homemaker

I think this is especially bad for local places that aren’t chains. The restaurants don’t even know about this either because I’ve personally called several and told them what was going on.

QA Engineer

Online ordering and tracking is the best part of Grubhub and reaching customer support team is quite easy.

The app on the phone is a great way to be able to order food when one doesn't feel like going out.

BI Analyst

Sometime moving back & forth makes the user little confusing and order need to start from the begining again.

Data Scientist

Second, you need to pay service fees, shipping, and tips.

They did refund me very quickly and they understood that I didn’t want to be part of being dishonest.

Freelancer

The only thing I can think of is that sometimes it can be a little expensive, but I believe that depends on how much food you are ordering, and how high the demand is.

Shift4Shop vs GrubHub Comparison (2026)

Shift4Shop

GrubHub

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives