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Shift4Shop

4.2
(129)

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Rocket fuel for your business

(21)

Shift4Shop Pricing, Features, Reviews and Alternatives

Shift4Shop FAQs

Q. What type of pricing plans does Shift4Shop offer?

Shift4Shop has the following pricing plans:
Pricing model: One Time License, Free

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Q. Who are the typical users of Shift4Shop?

Shift4Shop has the following typical customers:
Freelancers, Small Business

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Q. What languages does Shift4Shop support?

Shift4Shop supports the following languages:
English

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Q. Does Shift4Shop offer an API?

Yes, Shift4Shop has an API available for use.

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Q. What other apps does Shift4Shop integrate with?

Shift4Shop integrates with the following applications:
authorize.net, TaxCloud, Sellercloud, PayPal, Google Analytics 360, Picreel, Avalara, Stripe, Shipwire, ShipStation, Meta for Business, Quickbooks Online, Mailchimp

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Q. What level of support does Shift4Shop offer?

Shift4Shop offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

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Shift4Shop product overview

What is Shift4Shop?

Shift4Shop, formerly 3dcart, is a leading all-in-one eCommerce solution for new or existing websites. Designed for businesses of all sizes, Shift4Shop offers the industry’s most innovative tools and features, allowing merchants to sell their products everywhere and anywhere, with complete control over the look and feel of their websites. As the most powerful, secure cloud-based eCommerce solution today, Shift4Shop allows merchants to manage every aspect of their business, whether they’re selling online, in-store or on the go, with complete ease.

Key benefits of using Shift4Shop

• Shift4Shop is Level 1 PCI compliant so that you never need to worry about the security of your customers' sensitive data like credit card numbers and personal details.

• Grow and expand your business worldwide with robust marketing tools such as make-an-offer, daily deals, gift registry, autoresponders, gift cards, promotions, coupons & more.

• With 99.99% uptime and 24/7 monitoring, you'll never have to worry about the performance of your store or potentially lost sales.

• Your online store runs 24x7x365, which is why our support does too! Reach us by phone, chat, or email for the industry's friendliest, expert support.

• Design your store to match the unique look and style of your business and brand, with more than 100+ gorgeous responsive templates and full access to the HTML and CSS of your store.

• Dominate search engines with an online store that's entirely search engine optimized, with additional access to advanced SEO tools such as 301 redirects, canonical URLs, custom file names, robots.txt editor, dynamic meta tags, and more.

• Manage your business with complete ease and confidence. Create customer groups, take phone orders, issue refunds, print shipping labels, access customer profiles, and glean insightful information from comprehensive built-in reports.

• Choose the shipping methods that best match your business's needs. Offer real-time shipping rates from major carriers such as FedEx, UPS, USPS, DHL, Canada Post, Australia Post and ParcelForce; offer flat-rates based on order weight, total, quantity or zip code; or even offer free shipping.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Webinars
Live Online
Videos
In Person
Documentation

Not sure about Shift4Shop? Compare it with a popular alternative

Starting from

Free

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Pricing range

Starting from

29.95

Per month

Flat Rate

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Why am I seeing this?

Shift4Shop pricing information

Value for money

4.1

/5

129

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Shift4Shop features

Functionality

4.1

/5

129

Total features

46

7 categories

Most valued features by users

API
Customizable Branding
Order Management
SEO Management
Website Management
Cataloging/Categorization
Shopping Cart
Abandoned Cart Saver

Functionality contenders

Shift4Shop users reviews

Overall Rating

4.2

/5

129

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.26/10
Rating distribution

5

4

3

2

1

69

31

16

5

8

Pros
They partner with great providers - i.e. FusionBot search has been wonderful in creating a custom solution for our site.
Love the ease of 3dcart and the amazing customer support. Even if it's a little thing of not being able to locate something they are quick to help and go out of their way to do so.
I really love that I can customize my store according to my requirements and it's fully secure.
Cons
I was searching for a platform that had the bells and whistles which Yahoo merchant solutions missed so badly.
The only problem I have encountered is the inability to provide a coupon based on type of checkout option.
There is no way to make price adjustments without changing each one individually. It is repetitive and time consuming.

Overall rating contenders

KH
AvatarImg

Kelly H.

Web specialist

Sporting Goods, 11-50 employees

Review source

Overall Rating

Shift4Shop Good Basic Platform

Reviewed a month ago

Transcript

Kelly: Hi, my name is Kelly. I'm an e-commerce manager for miniaturestuffandthings.com. I've used Shift4Shop...

TK
AvatarImg

Tom K.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

I am amazed at how many good things 3D cart does.

Reviewed 6 years ago
Pros

It is feature rich. It does everything it should, and It even has modules that can be turned on that do even more. This is an excellent shopping cart and I now have three of them. Easy to use once you get the hang of it.

Cons

There are some things I would like to add, things I consider to be basic customizations, like the ability to add flat rate shipping at different rates per product. 3D Cart has for hire programmers to do it but for a steep price. I would like more affordable customizations.

AR
AvatarImg

Verified reviewer

Professional Training & Coaching, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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the best ecommerce shopping cart software

Reviewed 4 years ago

Well-priced service with plenty of customization options and excellent customer support!

Pros

unparalleled customization options. Solid customer support. Lots of payment gateway options. Integration with Google Sponsored, ebay, etc. Cheaper than the competition. Most importantly, the ability to tag items with metadata and key words for SEO purposes.

Cons

There's a few small glitches. Returns of individual line items is not easy. Sometimes the username/password input seems to freeze up. Knowledge base still references old platform. But overall well worth it.

KL
AvatarImg

Kristine L.

Wholesale, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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This was MUCH better when it was 3dcart. It's garbage now, no support, and clunky.

Reviewed a year ago

I was a 3dcart customer, and the customer service, when they were owners, was very good. They were helpful, responsive, and patient. Shift4Shop who purchased them, is a complete 180 degrees from that. From flippant responses to legitimate questions on chat to ticket responses that take 10-14 days, there is simply NO value for the money. They bought out 3dcart, did nothing to improve anything,...

Pros

What made 3dcart (bought by shift4shop) unique, was that there was a control for even the most minute function, allowing the user to have a tremendous amount of grasp of the overall customer experience. It was confusing at times, but that was offset by the relative ease of obtaining help from technical support when it got difficult.

Cons

The CRM is absolutely stupid. I would get an email from a customer, sent to my email address, but in order to reply, I had to log back into the CRM screen. It was highly inconvenient, and I far prefer Shopify's version which pushes my response via email directly to the customer. I can respond in almost real time.

KS
AvatarImg

Karolyn S.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Solid Sofware with API Capabilities

Reviewed 7 years ago
Pros

opportunity to customize is not limited. We've been using 3D cart for about 5 years. I've been mostly happy with how it works. If you have some development background, that helps but is not required. The import/export features and the ability to have control over your site is where they shine. Customer returns are off -- you can return an order easy enough, but if you're returning single line items, it doesn't work -- you have to band-aid that part. Customer service is stellar. For the price, it offers a lot of functionality and opportunity for 3rd party integrations.

Cons

the actual back end phone order/customer service/returns etc needs tweaked.

AR
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Verified reviewer

Business Supplies and Equipment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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#1 eCommerce Software

Reviewed 7 years ago

It is the ease of use which we at Ascend Tools really like. It is full of rich features like detail product listings (more than other platforms), SEO, optimization, integration with Google, ebay and others. Many modern and conventional templates; there is one for any kind of business. Almost unlimited number of payment gateways and many payment options; last one was Pay with Amazon in September 2016.

Pros

Integration with Google Sponsored product listing and upload. The customer support doesn't rest until they have answered your question.

Cons

3dCart is open to new ideas and provides a web site to enter ideas too. But they are a bit slow in bringing in at least critical features.

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