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Shift4Shop Pricing, Features, Reviews and Alternatives

Shift4Shop product overview

What is Shift4Shop?

Shift4Shop, formerly 3dcart, is a leading all-in-one eCommerce solution for new or existing websites. Designed for businesses of all sizes, Shift4Shop offers the industry’s most innovative tools and features, allowing merchants to sell their products everywhere and anywhere, with complete control over the look and feel of their websites. As the most powerful, secure cloud-based eCommerce solution today, Shift4Shop allows merchants to manage every aspect of their business, whether they’re selling online, in-store or on the go, with complete ease.

Key benefits of using Shift4Shop

• Shift4Shop is Level 1 PCI compliant so that you never need to worry about the security of your customers' sensitive data like credit card numbers and personal details.

• Grow and expand your business worldwide with robust marketing tools such as make-an-offer, daily deals, gift registry, autoresponders, gift cards, promotions, coupons & more.

• With 99.99% uptime and 24/7 monitoring, you'll never have to worry about the performance of your store or potentially lost sales.

• Your online store runs 24x7x365, which is why our support does too! Reach us by phone, chat, or email for the industry's friendliest, expert support.

• Design your store to match the unique look and style of your business and brand, with more than 100+ gorgeous responsive templates and full access to the HTML and CSS of your store.

• Dominate search engines with an online store that's entirely search engine optimized, with additional access to advanced SEO tools such as 301 redirects, canonical URLs, custom file names, robots.txt editor, dynamic meta tags, and more.

• Manage your business with complete ease and confidence. Create customer groups, take phone orders, issue refunds, print shipping labels, access customer profiles, and glean insightful information from comprehensive built-in reports.

• Choose the shipping methods that best match your business's needs. Offer real-time shipping rates from major carriers such as FedEx, UPS, USPS, DHL, Canada Post, Australia Post and ParcelForce; offer flat-rates based on order weight, total, quantity or zip code; or even offer free shipping.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Webinars
Live Online
Videos
Documentation
In Person

Shift4Shop pricing information

Value for money

4.3

/5

106

Starting from

Free

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Wix
Value for money
#1
Ecwid
Value for money
#2
Elementor
Value for money
#3
Shift4Shop
Value for money
#4

Shift4Shop features

Functionality

4.2

/5

106
Total Features41 5 categories

Most valued features by users

API
Customizable Branding
SEO Management
Order Management
Inventory Management
Cataloging/Categorization
Inventory Control
Templates

Functionality contenders

Wix
Functionality
#1
Elementor
Functionality
#2
Ecwid
Functionality
#3
Shift4Shop
Functionality
#4

Shift4Shop users reviews

Overall rating

4.4

/5

106

Positive reviews

87%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.52/10
Rating distribution

5

4

3

2

1

65

27

9

1

4

Pros
Love the ease of 3dcart and the amazing customer support. Even if it's a little thing of not being able to locate something they are quick to help and go out of their way to do so.

AS

Amy S.

They partner with great providers - i.e. FusionBot search has been wonderful in creating a custom solution for our site.

JL

Jim L.

I really love that I can customize my store according to my requirements and it's fully secure.

Muddassar B.

Cons
I was searching for a platform that had the bells and whistles which Yahoo merchant solutions missed so badly.

JL

Jim L.

The only problem I have encountered is the inability to provide a coupon based on type of checkout option.

JH

Jason H.

There is no way to make price adjustments without changing each one individually. It is repetitive and time consuming.

LS

LORRAINE S.

Overall rating contenders

Shift4Shop
Overall rating
#1
Wix
Overall rating
#2
Elementor
Overall rating
#3
Ecwid
Overall rating
#4
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use & great support

Reviewed 5 years ago

We wrote our own website prior to using 3dcart and when tablets & smart phones started to be a big chunk of the search & buying we had to do something. 3dcart's system is so much easier that writing code. You can have a product added within just a few minutes. The cost saving in time pays for it's self over and over again. Plus now it automatically adjusts for every size screen and type of device like the smart phones ect.

Pros

The program has just about everything we need and other stuff to grow into. The support people are great, they help us when needed and normally solve my issues and questions in a few hours or less.

Cons

They have changed over to a new platform last year but most of the knowledge base questions and answers are for the old platform. So the directions are misleading because stuff has moved around to different places on the site. They still allow use of the old platform and really should force customer's to use the new version and update the knowledgebase.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great Solution for Growing Online Sales

Reviewed 2 years ago

3dCart allowed our direct sale business to become an online business, with bells and whistles we thought would only be possible at a much higher monthly cost. We were able to develop a multi-state following, and offer incentives and loyalty programs, all for a very affordable monthly price. The headaches were minor in comparison to what 3dCart has done for us!

Pros

For a small, growing business with an ever-expanding product base, 3dCart meets the need for scalability, ease of adding product details, behind the scenes product management and point of sale tracking, giving a really good all-in-one place to track and grow without the heavy investment of some other popular solutions.

Cons

The printed reports are good, comprehensive, and useful; the ability to integrate them easily with other software is somewhat lacking; it can be done, but with some of the accounting software we tried, it was a difficult porting process. Customer service was as helpful as they could be, but many of our shortcomings became wish list suggestions for their developers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Coding required!

Reviewed 2 years ago

It was great for the time we had it. But, too much moving around with the interface and lots of coding to get things in the right layout. As powerful as it may be, we had to switch to something simpler.

Pros

It's a good e-commerce shopping cart for a majority of online sales. Offering a comprehensive e-commerce solution. It has retail multi-channel and marketing capabilities as well, an advanced customizable platform.

Cons

For the most part, would require someone who knows some html. In other words, not for basic users. And it offers limited themes. Most useful for doing things from scratch.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Build your Professional Online Store

Reviewed 2 months ago

I have a very professional experience with 3dcart because I have designed a professional online store using 3dcart. I really love that I can customize my store according to my requirements and it's fully secure.

Pros

3dcart allows you to build your beautiful online store. You can select your choice of payments with real-time shipping. If you want to increase your sales conversions then 3dcart is the best option for you. You can easily manage products, orders, and customers.

Cons

I never found any problem with adding the products or managing my dashboard. Everything is easy to learn and use without any kind of issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Viewing On Line Commerce in 3D

Reviewed 2 years ago

We have been able to offer financed products through 3D Cart and Klarna which has helped our on-line sales. It appears that 3D cart has a ways to go to make their web services seamless for less than IT Manager level users.

Pros

Initially because it allowed us to utilize Klarna. As we converted from ARI, I found that the site was much easier to navigate and manage than ARI.

Cons

Sizing of the photos. Some of the pages require a specific size of photo which isn't readily available. I haven't identified the path to convert what I want to what will fit, so my photos aren't consistent and frankly look amateur. When asked, the 3D staff said that they don't have a solution for this.

Shift4Shop FAQs and common questions

Shift4Shop has the following pricing plans:
Pricing model: Free, One Time License


Shift4Shop has the following typical customers:
Freelancers, Small Business


Shift4Shop supports the following languages:
English


Yes, Shift4Shop has an API available for use.


Shift4Shop integrates with the following applications:
Authorize.net, TaxCloud, SellerCloud, PayPal, Google Analytics, Picreel, Avalara, Stripe, Shipwire, ShipStation, Facebook, QuickBooks Online, Mailchimp


Shift4Shop offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

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