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Shift4Shop Pricing, Features, Reviews and Alternatives

Shift4Shop product overview

What is Shift4Shop?

Shift4Shop, formerly 3dcart, is a leading all-in-one eCommerce solution for new or existing websites. Designed for businesses of all sizes, Shift4Shop offers the industry’s most innovative tools and features, allowing merchants to sell their products everywhere and anywhere, with complete control over the look and feel of their websites. As the most powerful, secure cloud-based eCommerce solution today, Shift4Shop allows merchants to manage every aspect of their business, whether they’re selling online, in-store or on the go, with complete ease.

Key benefits of using Shift4Shop

• Shift4Shop is Level 1 PCI compliant so that you never need to worry about the security of your customers' sensitive data like credit card numbers and personal details.

• Grow and expand your business worldwide with robust marketing tools such as make-an-offer, daily deals, gift registry, autoresponders, gift cards, promotions, coupons & more.

• With 99.99% uptime and 24/7 monitoring, you'll never have to worry about the performance of your store or potentially lost sales.

• Your online store runs 24x7x365, which is why our support does too! Reach us by phone, chat, or email for the industry's friendliest, expert support.

• Design your store to match the unique look and style of your business and brand, with more than 100+ gorgeous responsive templates and full access to the HTML and CSS of your store.

• Dominate search engines with an online store that's entirely search engine optimized, with additional access to advanced SEO tools such as 301 redirects, canonical URLs, custom file names, robots.txt editor, dynamic meta tags, and more.

• Manage your business with complete ease and confidence. Create customer groups, take phone orders, issue refunds, print shipping labels, access customer profiles, and glean insightful information from comprehensive built-in reports.

• Choose the shipping methods that best match your business's needs. Offer real-time shipping rates from major carriers such as FedEx, UPS, USPS, DHL, Canada Post, Australia Post and ParcelForce; offer flat-rates based on order weight, total, quantity or zip code; or even offer free shipping.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Webinars
Live Online
Videos
In Person
Documentation

Shift4Shop pricing information

Value for money

4.2

/5

120

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Shift4Shop features

Functionality

4.1

/5

120

Total features

35

7 categories

Most valued features by users

API
Customizable Branding
Order Management
SEO Management
Cataloging/Categorization
Inventory Management
Inventory Control
Templates

Functionality contenders

Shift4Shop users reviews

Overall Rating

4.2

/5

120

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.38/10
Rating distribution

5

4

3

2

1

67

30

13

3

7

Pros
They partner with great providers - i.e. FusionBot search has been wonderful in creating a custom solution for our site.
Love the ease of 3dcart and the amazing customer support. Even if it's a little thing of not being able to locate something they are quick to help and go out of their way to do so.
I really love that I can customize my store according to my requirements and it's fully secure.
Cons
I was searching for a platform that had the bells and whistles which Yahoo merchant solutions missed so badly.
The only problem I have encountered is the inability to provide a coupon based on type of checkout option.
There is no way to make price adjustments without changing each one individually. It is repetitive and time consuming.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use & great support

Reviewed 6 years ago

We wrote our own website prior to using 3dcart and when tablets & smart phones started to be a big chunk of the search & buying we had to do something. 3dcart's system is so much easier that writing code. You can have a product added within just a few minutes. The cost saving in time pays for it's self over and over again. Plus now it automatically adjusts for every size screen and type of device like the smart phones ect.

Pros

The program has just about everything we need and other stuff to grow into. The support people are great, they help us when needed and normally solve my issues and questions in a few hours or less.

Cons

They have changed over to a new platform last year but most of the knowledge base questions and answers are for the old platform. So the directions are misleading because stuff has moved around to different places on the site. They still allow use of the old platform and really should force customer's to use the new version and update the knowledgebase.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Solution for Growing Online Sales

Reviewed 3 years ago

3dCart allowed our direct sale business to become an online business, with bells and whistles we thought would only be possible at a much higher monthly cost. We were able to develop a multi-state following, and offer incentives and loyalty programs, all for a very affordable monthly price. The headaches were minor in comparison to what 3dCart has done for us!

Pros

For a small, growing business with an ever-expanding product base, 3dCart meets the need for scalability, ease of adding product details, behind the scenes product management and point of sale tracking, giving a really good all-in-one place to track and grow without the heavy investment of some other popular solutions.

Cons

The printed reports are good, comprehensive, and useful; the ability to integrate them easily with other software is somewhat lacking; it can be done, but with some of the accounting software we tried, it was a difficult porting process. Customer service was as helpful as they could be, but many of our shortcomings became wish list suggestions for their developers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Technical Glitches

Reviewed 2 months ago

Not very good. Can't access my store and close it.

Pros

Shift4shop has a lot of features to customize your store.

Cons

I couldn't get back into my store. I contacted customer service several times to reset my password. No success. I'd like to just close it, but they tell me that I have to log in to do that. I've since moved on to Shopify.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good for the price

Reviewed 8 months ago

It's a decent ecommerce platform. Easy enough for beginners and best of all its free.

Pros

Shift4Shop (previously 3dcart) is a FREE website ecommerce platform. Unlike some of their competitors that charge you for every transaction, Shift4shop does not take a commission and they do not charge a monthly fee. It really is free, which is amazing. You do need to use their credit card processor, and the fee is 3%. But you will pay a CC processor no matter what, so ultimately the ecommerce website is still free. They have templates that are ready to go and are pretty decent. Updates are done automatically, so you don't need to be a techy to keep up (this was a concern when we previously self hosted and did Woocommerce). Ultimately we are happy and would recommend Shift4shop.

Cons

You have no control over some things. One time the entire website went down. Customer service told me I didn't even have a domain with them - even though it had been working and taking orders until the day before. And their customer service is not good. They are out of the country and have no control. Every issue needs to go to a different department. Which is not a big deal for small things, but when...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love my website!

Reviewed 3 years ago
Pros

Allows me to offer a large number a variations for my products Free shipping for specific items only Integration with Canada Post Huge database with How To info Helpful customer service, quick to phone and the chat feature is handy

Cons

Occasional glitches where buttons won't work or tricky to find some menu options templates are not very customizable unless you have strong coding skills

Shift4Shop FAQs and common questions

Q. What type of pricing plans does Shift4Shop offer?

Shift4Shop has the following pricing plans:
Pricing model: One Time License, Free


Q. Who are the typical users of Shift4Shop?

Shift4Shop has the following typical customers:
Freelancers, Small Business


Q. What languages does Shift4Shop support?

Shift4Shop supports the following languages:
English


Q. Does Shift4Shop offer an API?

Yes, Shift4Shop has an API available for use.


Q. What other apps does Shift4Shop integrate with?

Shift4Shop integrates with the following applications:
Authorize.Net, TaxCloud, Sellercloud, PayPal, Google Analytics 360, Picreel, Avalara, Stripe, Shipwire, ShipStation, Meta for Business, Quickbooks Online, Mailchimp


Q. What level of support does Shift4Shop offer?

Shift4Shop offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

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