Shift4Shop vs Lightspeed Retail

Shopify

Square Point of Sale

WooCommerce

Clover

BigCommerce

Shopify POS

Compare Shift4Shop and Lightspeed Retail based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Designed for store owners and developers to build & run eCommerce sites, WooCommerce is an extendable, adaptable, open-sourced eCommerce platform for WordPress

Bigcommerce is an all-in-one SaaS ecommerce platform for growing and established online businesses that want a powerful solution in a user-friendly package.

Shift4Shop, formerly 3dcart, is an all-in-one eCommerce platform designed for any business. The scalable platform provides everything you need to build, manage, and grow an online store.

Abandoned Cart Saver

Catalog Management

Channel Management

Credit Card Processing

Customer Accounts

Customer Management

Customizable Branding

Data Security

Data Synchronization

Discount Management

eCommerce Management

Electronic Payments

Email Marketing

For B2B

For Small Businesses

Inventory Control

Inventory Management

Inventory Tracking

Item Management

Kitting

Loyalty Program

Mobile Commerce

Multi-Channel Marketing

Multi-Store

Online Ordering

Online Payments

Online Store Builder

Order Management

Payment Processing

Point of Sale (POS)

Pre-built Templates

Product Catalog

Product Configurator

Promotions Management

Real Time Editing

Refund Management

Retail Inventory Management

Returns Management

Reviews Management

SEO Management

Shipping Labels

Shipping Management

Shopping Cart

Social Media Integration

Tax Management

Templates

Website Management

Shift4Shop

Linux

Web-based

Windows

Owner

They partner with great providers - i.e. FusionBot search has been wonderful in creating a custom solution for our site.

Love the ease of 3dcart and the amazing customer support. Even if it's a little thing of not being able to locate something they are quick to help and go out of their way to do so.

I was searching for a platform that had the bells and whistles which Yahoo merchant solutions missed so badly.

The only problem I have encountered is the inability to provide a coupon based on type of checkout option.

Retail Store Manager

I really love that I can customize my store according to my requirements and it's fully secure.

VP MARKETING/SALES

We stayed with Shift 4 Shop/3dcartstores due to the functionality of the platform. The cost used to be good and the customer service much better in the past.

Finance

We run quite a few businesses online and with 3dcart we have been able to use the different templates for our different businesses. We can use different payment gateways with 3dcart so this is great.

Practice Manager

It was fairly easy to set up my store, although there was a learning curve associated with getting it set up. I like that it integrates with our credit card processing company, Payjunction.

owner

This has been my favorite. And when they say "unlimited" they mean Unlimited.

If you are technically savvy you can also make use of various other plugins. We liked it because ir can easily be integrated to google products as well.

There is no way to make price adjustments without changing each one individually. It is repetitive and time consuming.

Director of IT

While the program has a decent amount to offer, by far the worst part of it is your access to customer service or technical support.

Business Owner

Too many options for add ons for similar types of add on modules, a lot of space wasted on the screen (better now with the latest upgrade), finding photos in file manager is difficult.

General Manager

Great Company but difficult to get help when you need it.

Business Process Consultant

When I was looking into e-commerce platforms, a friend of mine recommended 3dcart.

3dCart is very easy to use. I have 2 stores with 3dCart.

For beginners you can make and publish a product with just a name, pic and price. But the more savvy can get as detailed on the products and functionality as they want.

Shift4Shop screenshot: Build your own eCommerce store today with Shift4Shop- the all-in-one eCommerce solution

Shift4Shop screenshot

Freelancers

Small Business

Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital receipts, inventory, reports, and more.

Clover is an all-in-one platform designed to help on and offline retailers, quick service restaurants, and other service businesses manage their point-of-sale operations, with secure payment solutions and reliable business management features

Shopify Point of Sale (POS) is a retail management system that integrates everything needed to run a successful brick-and-mortar or omnichannel business. The POS software and hardware work seamlessly together to streamline daily operations, from inventory management and staff controls to smooth checkout and detailed reporting.

Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks like inventory & employee management. Access detailed sales reports in minutes and use built-in customer profiles to provide personalized service that will increase customer loyalty.

Access Controls/Permissions

Accounting

Accounting Integration

Activity Dashboard

Barcode Printing

Barcode Recognition

Barcode/Ticket Scanning

Barcoding/RFID

Billing & Invoicing

Cash Management

Check-in/Check-out

Clock In/Out

Consignments

Content Management

Cost Tracking

Customer Database

Customer History

Customer Segmentation

Customizable Fields

Customizable Reports

Customization

Data Import/Export

Employee Management

For Bakeries

For iPad Devices

For Jewelry Stores

For Liquor Stores

For Retail

Gift Card Management

Inventory Auditing

Inventory Optimization

Inventory Replenishment

Layaway Management

Mail Order

Marketing Automation

Merchandise Management

Mobile Access

Multi-Location

Order Entry

Order Processing

Order Tracking

Ordering Automation

Price/Margin Management

Pricing Management

Product Identification

Product Management

Purchase Order Management

Purchasing & Receiving

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Reporting

Remote Access/Control

Reorder Management

Repair Tracking

Reporting & Statistics

Reporting/Analytics

Retail Management

Retail POS

Returns Tracking

Sales History

Sales Management

Sales Order Management

Sales Reports

Sales Tax Management

Search/Filter

Serial Number Tracking

Lightspeed Retail

iPad

Web Manager

For example, today is a Friday and there have been 2 MAJOR OUTAGES in one day. Ultimately, this results in a terrible customer experience and literally costs thousands of dollars over time.

This POS system is terrible for retail shops doing anything more than a standard sale. It's unintuitive, confusing, easy to make errors and very frustrating.

When I have spoken to a tech they have been excellent in understanding my question and providing a solution. At times working outside the box to create the best result with the conditions present.

Manager

Overall we are happy with performance and support from LightSpeed. It's reliable and with the small amount of problems we have we are pleased.

Co-Owner

We love how easy this was to set up. It does not require buying $20,000 worth of equipment like our first POS system did back in 2008.

Store Manager

Lightspeed is very user friendly and easy to teach employees how to use it. The reporting is top-notch and they even can help you create custom reports which was very important to us.

It has been a wonderful experience from the start. The inventory tracking, the invoicing, Quickbooks integration, time clock, rewards program, and the list goes on of all the awesome features.

Customer service is amazing. Have not had to call them in years over an issue, yet they do reach out to me to ask for any suggestions on improving their system.

I love that as my business expands Lightspeed has made it seamless. Everyone at Lightspeed has been wonderful in helping me with all and any questions that my team or myself might have.

Consultant

I worked with other POS systems in the past and find Lightspeed much more user friendly than the others. You can build your menu in literally a few hours and the flexibility is amazing.

Owner 

And as a bonus this is a Montreal based company with EXCELLENT customer service. I will be a loyal client for life.

Limited options for payment processing, having to go with a non integrated payment was frustrating, and we were also limited with payment processing options for our eCommerce site.

Area Sales Leader

The overall experience has been great. Lightspeed fills a need in the industry with great integration across a variety of POS/PMS systems.

Very intuitive platform, great visualizations and strong customizations. Most importantly, the integration between the restaurant POS and the hotel PMS system is key.

I also use the inventory counting program and have integrated my online site with Lightspeed to my brick/mortar store. The price is good and the service provided has been very helpful.

Only thing worse than their ecom is their customer service.

It’s extremely frustrating and not user friendly at all. In fact, I think the whole system is deeply flawed and unworkable.

Gallery Director

The eCom web development tool is based on a Wordpress format - cumbersome and non-intuitive with a very steep learning curve. You will feel overwhelmed and lost - for weeks.

Shift4Shop vs Lightspeed Retail Comparison (2026)

Shift4Shop

Lightspeed Retail

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives