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ePayPolicy vs SAIBA Global Comparison (2026)

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ePayPolicy logo

ePayPolicy

SAIBA Global logo

SAIBA Global

Overview

ePayPolicy is a payment processing solution designed to help businesses in the insurance sector collect credit card and ACH payments from policyholders. The centralized dashboard enables administrators to track transactions, access electronic receipts, and control user permissions.

SAIBA is an insurance broker software solution designed for overseas direct insurance brokers. This software covers all aspects of the insurance business, including customer relationship management, policy administration, claims processing, accounting, reporting, and more. Key features include workflow automation, document management, renewal tracking, regulatory reporting, and multi-channel sales support.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

258

5

4

3

2

1

232

24

0

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

1.0

1

5

4

3

2

1

0

0

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
0%
would recommend this app

Pros

“It allows proper tracking of invoices whether leading up to due to date or overdue and can automatically notify insureds of overdue payments”
Verified reviewer profile picture

Daniel M.

Principle

“ePay has been a solid solution to managing payments from insureds to our office; with the challenges in the CA insurance markets and more customers having to use non-admitted, agency bill policies, ePay has helped make all the extra work a little easier.”
GG

Gregory G.

CEO

“I'd like to suggest a feature to create/download invoice for Offline-paid invoices (if the amount is over the deposit limit). Though the system does allow an invoice shown as paid offline, there's no receipt available to send over to the insured.”
LZ

Luca Z.

Office Manager - Commercial Insurance Specialist

Pros

Not enoughreviews yet

Cons

“It doesn't integrate with our Premium Finance management software so we manually have to input the payments into our system so the client's policy doesn't get cancelled for lack of payment.”
SL

Sandra L.

President

“Verification codes don't go through email, they go through text, which can be difficult for shared use.”
AB

Annika B.

Accounting and Administrative Coordinator

“Not able to see detail invoice receipt with description that shows the client what they paid for, when using the invoice feature. neither we see it on the receipt)”
AR

Adriana R.

Business Support Manager

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features59
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Batch Processing
  • Billing & Invoicing
  • Broker/Agent Portal
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Cancellation Tracking
  • Case Management
  • Claims Adjuster Management
  • Claims Management
  • Claims Settlement
  • Claims Tracking
  • Client Management
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Commercial
  • Commission Calculations
  • Commission Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Dunning Management
  • EDI
  • ETL
  • Electronic Claims
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • For Insurance Industry
  • Forecasting
  • Forms Management
  • Fraud Detection
  • Insurance Management
  • Insurance Policy Management
  • Insurance Policy Processing
  • Insurance Rating
  • Integrations Management
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Lead Capture
  • Lead Management
  • Life & Health
  • Marketing Automation
  • Mobile Access
  • Mobile Payments
  • Monitoring
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Payments
  • PCI Compliance
  • Paper-Based Claims
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Gateway Integration
  • Payment Links
  • Payment Processing
  • Payor Management
  • Pipeline Management
  • Policy Issuance
  • Policy Library
  • Policy Management
  • Property & Casualty
  • Quotes/Estimates
  • Rating Engine
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Referral Tracking
  • Refund Management
  • Reinstatement Tracking
  • Reinsurance Administration
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • SSL Security
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Underwriting Management
  • User Management
  • Version Control
  • Workflow Automation
  • Workflow Management
  • Total features106
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Batch Processing
  • Billing & Invoicing
  • Broker/Agent Portal
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Cancellation Tracking
  • Case Management
  • Claims Adjuster Management
  • Claims Management
  • Claims Settlement
  • Claims Tracking
  • Client Management
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Commercial
  • Commission Calculations
  • Commission Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Digital Signature
  • Document Management
  • Document Storage
  • Document Templates
  • Dunning Management
  • EDI
  • ETL
  • Electronic Claims
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • For Insurance Industry
  • Forecasting
  • Forms Management
  • Fraud Detection
  • Insurance Management
  • Insurance Policy Management
  • Insurance Policy Processing
  • Insurance Rating
  • Integrations Management
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Lead Capture
  • Lead Management
  • Life & Health
  • Marketing Automation
  • Mobile Access
  • Mobile Payments
  • Monitoring
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Online Payments
  • PCI Compliance
  • Paper-Based Claims
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Gateway Integration
  • Payment Links
  • Payment Processing
  • Payor Management
  • Pipeline Management
  • Policy Issuance
  • Policy Library
  • Policy Management
  • Property & Casualty
  • Quotes/Estimates
  • Rating Engine
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Referral Tracking
  • Refund Management
  • Reinstatement Tracking
  • Reinsurance Administration
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Assessment
  • SSL Security
  • Sales Activity Management
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Transaction Monitoring
  • Underwriting Management
  • User Management
  • Version Control
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations5
  • Applied CSR24
  • BindHQ
  • HawkSoft CMS
  • NowCerts
  • Vertafore AMS360
  • Total integrationsN/A
  • Applied CSR24
  • BindHQ
  • HawkSoft CMS
  • NowCerts
  • Vertafore AMS360

Alternatives

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