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Hivebrite vs Bettermode Comparison (2026)

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Bettermode logo

Bettermode

Overview

A flexible platform to build, manage, and grow branded communities. Trusted by 2,000+ organizations worldwide.

Bettermode is an all-in-one customer community platform that unifies customer engagement tools to create better customer experiences. It is popular for its unmatched level of customization, an app ecosystem, third-party integrations, and premade templates that simplify community building.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

399

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

71

5

4

3

2

1

37

31

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.7

94

5

4

3

2

1

73

19

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

“The flexibility to customize member experiences, manage events, and integrate with our existing tools made it a great candidate for our community needs.”
JW

Justin W.

Director of Information Technology

“I like the email campaign feature a lot as I can make it look really good and narrow down which members to contact.”
MG

Madeleine G.

Change and Relationship Officer

“That means that admins needs to dedicate time to that issue, instead focusing on the animation of the community.”
HB

Hichem B.

Knowledge Sharing Officer

Pros

“It has chat features and its cms can be easily used to adapt to very specific needs”
Verified reviewer profile picture

Francesco P.

CEO

“Bettermode is a valid solution to build a support community that's easy to customize and with a paced ease of use.”
Verified reviewer profile picture

Francesco P.

CEO

“At the same time, their support would keep sending you "your message is very important for us" type of communication for months and never solve your problem.”
AB

Ana B.

Head Of Marketing

Cons

“Lack of customisability can occasionally cause some issues for functionality, but we are not using the platform for its intended purpose which should be kept in mind.”
MG

Madeleine G.

Change and Relationship Officer

“Occasional glitches. Why the "Discover Groups" view (or what we call Spaces) shows Groups who I'm already part of, it doesn't make sense. ”
MS

Matt S.

Systems and Engagement Manager

“The lack of analytic information on what the users are consuming, and lack of support for team packages.”
LH

Lauren H.

Community Manager

Cons

“The frustrating part is that being a no-code platform, it doesn't provide you any control over the stuff like sitemap.”
AB

Ana B.

Head Of Marketing

“It is very complex and I am not sure, if I really make already the best use of it. And what I miss, ist the eMail feature out of Bettermode and the weekly digest Funktion and the planning and scheduling of postings.”
KB

Katja B.

Business Coach and Sales Trainer

“Would never recommend anyone to go with this product if your goal lies beyond a fun project for friends and family.”
AB

Ana B.

Head Of Marketing

  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features117
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Blogs
  • Calendar Management
  • Campaign Management
  • Catalog Management
  • Chapter Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Library
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Communities
  • Employee Database
  • Employee Onboarding
  • Employee Profiles
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Management
  • File Management
  • Filtering
  • For Alumni Associations
  • For Nonprofits
  • Full Text Search
  • Fundraising Management
  • Gamification
  • Group Management
  • Ideation
  • Job Board
  • Knowledge Base Management
  • List Management
  • Live Chat
  • Media Library
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Moderation
  • Monitoring
  • Multi-Language
  • Negative Feedback Management
  • Newsletter Management
  • Offboarding
  • Onboarding
  • Online Forums
  • Payment Processing
  • Personalization
  • Private Network
  • Pulse Surveys
  • Question Library
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Surveys & Feedback
  • Tagging
  • Text Editing
  • Third-Party Integrations
  • Usage Tracking/Analytics
  • User Management
  • User Profiles
  • Visual Analytics
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management
  • Widgets
  • Wiki
  • Workflow Management
  • Total features80
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Blogs
  • Calendar Management
  • Campaign Management
  • Catalog Management
  • Chapter Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Library
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Communities
  • Employee Database
  • Employee Onboarding
  • Employee Profiles
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Triggered Actions
  • Feedback Management
  • File Management
  • Filtering
  • For Alumni Associations
  • For Nonprofits
  • Full Text Search
  • Fundraising Management
  • Gamification
  • Group Management
  • Ideation
  • Job Board
  • Knowledge Base Management
  • List Management
  • Live Chat
  • Media Library
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Moderation
  • Monitoring
  • Multi-Language
  • Negative Feedback Management
  • Newsletter Management
  • Offboarding
  • Onboarding
  • Online Forums
  • Payment Processing
  • Personalization
  • Private Network
  • Pulse Surveys
  • Question Library
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Surveys & Feedback
  • Tagging
  • Text Editing
  • Third-Party Integrations
  • Usage Tracking/Analytics
  • User Management
  • User Profiles
  • Visual Analytics
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management
  • Widgets
  • Wiki
  • Workflow Management

Integrations

  • Total integrations16
  • Amplitude
  • Blackbaud CRM
  • Discord
  • Fullstory
  • Google Analytics 360
  • Google Calendar
  • Google Cloud
  • Google Maps
  • Hotjar
  • HubSpot CRM
  • HubSpot Sales Hub
  • Jira
  • LinkedIn for Business
  • Meta for Business
  • Microsoft Entra ID
  • Mixpanel
  • PayPal Enterprise Payments
  • PayPal Payments
  • SAP SuccessFactors Work Zone
  • Salesforce Sales Cloud
  • Segment
  • SendGrid
  • Slack
  • Stripe
  • TouchNet Payment Systems
  • Twitter/X
  • Zapier
  • Zendesk Suite
  • Total integrations19
  • Amplitude
  • Blackbaud CRM
  • Discord
  • Fullstory
  • Google Analytics 360
  • Google Calendar
  • Google Cloud
  • Google Maps
  • Hotjar
  • HubSpot CRM
  • HubSpot Sales Hub
  • Jira
  • LinkedIn for Business
  • Meta for Business
  • Microsoft Entra ID
  • Mixpanel
  • PayPal Enterprise Payments
  • PayPal Payments
  • SAP SuccessFactors Work Zone
  • Salesforce Sales Cloud
  • Segment
  • SendGrid
  • Slack
  • Stripe
  • TouchNet Payment Systems
  • Twitter/X
  • Zapier
  • Zendesk Suite

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