We have chosen Hivebrite to support our management of the potentially huge community of CERN Alumni. Throughout implementation we have been in close contact with both the management and the development teams and have felt effectively supported. Now in our first year of existence, we continue to enjoy a close link with both teams, a very important thing for us. The platform serves most of our needs and we keep on feeding our requests for more, although we could perhaps have better visibility on what their plans and delivery horizons are.
Pros
Hivebrite has allowed us to tailor the look & feel of our CERN Alumni community site as we needed to. The back office is simple and very powerful, and allows full customization of most aspects of the front office offered to our network members. The support team is great and offers personalized support.
The performance is top as the response rate is immediate.
Cons
It has happened that the software did not behave consistently on different supported browsers, which has caused confusion. The synchronization with LinkedIn has had its issues in the past.
In some areas, we feel that a little bit more of customization from the back office should be within reach and regret that we have to wait. The performance of the mobile app could be further tuned.
Rating breakdown
Likelihood to recommend: 9/10
We needed to expand our community building effort beyond a single country, while ensuring that each entity may define different membership rates and collect fees in a separate account. The Groups and multiple Payment accounts capabilities provided by Hivebrite matched our requirements.
Pros
it has been an enjoyable UX/UI experience using Hivebrite. A platform that combines some of the best features of Squarespace, Mailchimp, Facebook, LinkedIn and Kickstarter. It is easy to use and easy to integrate.
Cons
The page builder functionality requires further refinement and enhancements, in addition to further enhancements across the reporting and analytics related to payments, email and web.
Rating breakdown
Likelihood to recommend: 10/10
Une seule plateforme pour développer le réseau des diplômés de HELMo... C'est juste génial! D'autant que l'on peut proposer aux utilisateurs de rejoindre des groupes d'utilisateurs distincts, selon leurs centres d'intérêts.
Pros
La plateforme évolue chaque jour car des développeurs y travaillent jour après jour. Du coup, vous bénéficiez des avancées et c'est un énorme plus. Elle est facile d'utilisation et intuitive. Elle propose plusieurs fonctionnalités intéressantes pour les utilisateurs. EN tant qu'admin, j'apprécie en particulier le logiciel pour envoyer des campagnes d'e-mail ainsi que le module Evenement qui permet le paiement en ligne. L'annuaire séduit aussi les utilisateurs. LA relation avec Hiverbite est super. Le personnel est super réactif .
Cons
1. La fonctionnalité Opportunité professionnelle est bien mais pas assez personnalisable au niveau des secteurs d'activité pour faciliter la recherche d'emploi des utilisateurs. Comme l'évolution de la plateforme dépend des "gros" clients, on doit parfois être patient pour qu'une amélioration souhaitée soit mise en place.
2. Le support HIvebrite (mode d'emploi, webinar, ...) est en anglais uniquement. Dommage (heureusement l'équipe support répond en français et est hyper efficace et sympathique).
Rating breakdown
Likelihood to recommend: 8/10
Pros
Easily controlled by user, peronalizatin is great
Cons
Wish there was more compatability with other software programs.
Rating breakdown
Likelihood to recommend: 6/10
Seriously. I found Hivebrite at the very end of an exhaustive search of over 50 different alumni management platforms. After countless platform demos that would generally end with having witnessed a feature/function-poor platform, or witnessing a polished platform that cost 3x or 4x what my non-profit was looking to spend, I met Jean, who gave me a tour of the Hivebrite platform. I think at one point I literally asked Jean 'What's the catch?' because I didn't get it: Hivebrite was the sexiest, most-feature-rich platform I had seen, yet its price point was one of the lowest of all the vendors I had vetted. There was no catch. Jean and his team have built'and are continuing to evolve'an incredibly sophisticated alumni management and engagement platform. Let me expound just a bit on a few points: »»Cooler. Richer functionality. - The overall structure of the site is clean and tastefully executed. - The map interface of the `Events' of `People' is not just slick, but also super-functional as an intuitive and inviting way for alumni to engage with relevant fellow alumni and happenings. It's leaps and bounds better than anything I had seen from any provider. - With its ability to have alumni create `pitch pages' for their businesses and ventures, interact in group and forum tabs, post and attend events together, Hivebrite simply does more'and does it better'than any other provider. Hivebrite's functionality actually gave me ideas on how I can create engagement with alumni that I had not previously thought of. - Targeting a specific segment of your alumni for an email campaign is perfectly straightforward. Did I mention they have integrated email-campaign analytics? - With all this functionality housed under one roof, I no longer need to waste time toggling back and forth between my alumni CRM/Eventbrite/MailChimp/etc. »»More flexible. - When you talk to the support team at Hivebrite, if the answer isn't 'Yes', it's 'We'll make that a priority in our next iteration'. They have integrated many, many adaptation requests into their platform, and their platform is what it is today largely due to them improving based upon their client feedback. They have really valued my input and make me feel like we are on a team together, working to develop an awesome solution for my alumni and for my organization. That means the world to me. Thank you Jean, Flo, and the whole Hivebrite team for helping me do more for my alumni.
Thanks Rob - Such a detailed and enthusiastic review means the world to us. We're definitely a team!
Rating breakdown
Likelihood to recommend: 10/10
Contact Hivebrite for detailed pricing information.
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