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Mahalo Logo

Clinical Trials Made Smarter, Faster, Better

Table of Contents

Mahalo - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Mahalo overview

What is Mahalo?

Mahalo is a modern clinical trials software platform designed to transform the way you conduct clinical research in the digital health era. Mahalo is the first Digital Health Platform created to accelerate digital health app development and clinical evidence collection. This highly customizable, modern patient-centric Hybrid and Decentralized Clinical Trials (DCT) technology platform streamlines study startup, recruitment, screening, and more, significantly reducing the cost of running your trial.

Mahalo is unique in offering digital health app building blocks that can be seamlessly integrated into your study or used to accelerate the development of your digital health app. These building blocks include microlearning, connected devices, digital health diaries, questionnaires, medication management, and patient-self scheduling.

By leveraging Mahalo, you can dramatically reduce costs associated with patient recruitment, low patient retention rates, low adherence rates, data transcription, appointment scheduling, and system integration and validation. Mahalo's platform is highly flexible, adapts to your needs, and helps you navigate the evolving landscape of clinical trials and digital health.

Mahalo empowers you to boost patient retention rates with automatic reminder notifications for Investigational Product (IP) intake or protocol steps. Utilize microlearning tools to deliver educational materials effectively and improve adherence rates with connected pill containers and cream applicators. Mahalo also reduces data transcription costs through eSource, enabling patients to enter data into mobile apps (ePRO), clinicians to respond to eCRF questionnaires (eCOA), and health records and labs to be fetched directly from Electronic Health Records (EHR) systems.

With Mahalo's patient scheduling module, patients can self-book appointments while researchers set their schedules and avoid double bookings through Office365 and Gmail integrations. Mahalo is a single platform offering all features and tools most studies require, eliminating the need for expensive database engineers and reducing integration and validation time.

Mahalo enables you to increase study diversity by expanding the geographic region for recruiting patients in hybrid and decentralized trials. Real-time monitoring of labs, heart rate, blood pressure, EKGs, temperature, body weight, glucose, diet, and activity helps detect adverse events before they become serious, while an integrated Clinical Trials Management System (CTMS) offers visibility into site activations, patient recruitment numbers, inventory, and costs per region and site.

Mahalo also supports the collection of Real-World Data (RWD) to derive Real World Evidence (RWE), which informs regulatory decisions regarding the safety and effectiveness of medical therapies. Utilize microlearning to improve long-term content retention by up to 80% and employ Cognitive-Behavioral Therapy (CBT) through Mahalo's Digital Health Building Blocks to change patient behavior, understanding the impact of certain behaviors and lifestyle choices on their health.

Choose Mahalo for more efficient and cost-effective studies, embracing a modern decentralized trials platform that sets the standard in the industry.

Starting price


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Mahalo’s user interface

Ease of use rating:

Mahalo reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
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Mahalo's key features

Most critical features, based on insights from Mahalo users:

21 cfr part 11 compliance
Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Approval process control
Audit management
Audit trail
Calendar management

All Mahalo features

21 cfr part 11 compliance
Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Approval process control
Audit management
Audit trail
Calendar management
Clinical study management
Compliance management
Configurable workflow
CRF tracking
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Data capture and transfer
Data extraction
Data import/export
Data storage management
Data synchronization
Data verification
Data visualization
Digital signature
Distributed capture
Document classification
Document imaging
Document management
Document storage
Double data entry
Drag & drop
Electronic data capture
Electronic signature
EMR/EHR
Enrollments/Onboarding
Forms management
HIPAA compliant
Inventory management
Monitoring
Multi-Language
Offline access
Patient management
Patient monitoring
Patient recruiting
Progress tracking
Randomization
Real-Time data
Real-Time monitoring
Real-Time reporting
Reminders
Remote data capture
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Scheduling
Secure data storage
Third-Party integrations
Trial design
User management
Web forms
Workflow management

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Mahalo support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
FAQs/Forum
Email/Help Desk
Chat

Training options

Live Online
Webinars
Documentation
Videos
In Person

Mahalo FAQs

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