ReturnGO vs Redo

Shopify

AfterShip

ShippyPro

Ordoro

Circulio

Loop

Compare ReturnGO and Redo based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Loop Returns is an app designed to help Shopify brands optimize their return costs, prevent return losses, and retain more revenue. The app provides valuable insights into return rates, refund rates, retention rates, and upsell value per return broken down across ten verticals. This information can help brands better understand how their returns stack up against similar Shopify brands.

AfterShip is a web-based software that helps you keep your customers updated on the status of their deliveries from your online shop

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

ReturnGO empowers merchants to streamline the return process by offering a self-service branded return portal and automated return processing

Accounting Integration

Activity Dashboard

Alerts/Notifications

Customer Portal

Delivery Record

eCommerce Management

Exchange Management

For eCommerce

Inventory Management

Label Printing

Multi-Currency

Order Management

Order Tracking

Package Tracking

Payment Processing

Performance Management

Purchase Order Management

Real-Time Data

Real-Time Monitoring

Real-Time Reporting

Real-Time Updates

Refund Management

Refund Opportunity Identification

Reporting/Analytics

Resource Management

Returns Management

Route Optimization

Self Service Portal

Shipping Labels

Shipping Management

Shopping Cart

Status Tracking

Supply Chain Management

Third-Party Integrations

Traceability

Vendor Management

Warehouse Management

Warrant Tracking

Website Integration

Website Management

ReturnGO

Web-based

Owner, Operator

The product itself has been a great boost to our overall customer experience, providing a seamless solution to our returns and exchange journey.

Customer experience manager

Great customer service, Easy to manage. We use it for about 2 years now and see a lot of good changes and development that makes the work even better.

Owner

Great features and more importantly supported with quick and knowledgable service. Easy to set up and easy for customers to use and understand.

Head of Ecommerce

Connectivity with EasyPost (for US) and Sendcloud (for Europe). Also Chatsupport is amazing.

Customer Support Product Manager

ReturnGo has a really easy to use interface for our customers, and allows our agents to track returns from the initial request to receipt of the return at our fulfillment center.

E-Commerce Coordinator

It is easy to use and whenever we need support from their customer service team, we get a response immediately and they are quick to solve the issue.

Store Manager

Customization options for the return portal are somewhat limited. Pricing for higher-tier plans isn't very transparent.

I had a hard time integrating my carrier contracts.

Operations Manager

Getting certain reports can sometimes be difficult.

ReturnGO screenshot

Large Enterprises

Mid Size Business

Small Business

ShippyPro is the complete shipping software for ecommerce that helps worldwide merchants to ship, track, and return orders connecting 85+ Sales Channels and CMS to 180+ Carriers. Features include: bulk shipment tracking, shipping labels creation, returns management, shipping data analysis & more...

Circulio is a rental and circular commerce software platform for turning any product into a service. It provides businesses with an eCommerce website for product rentals and subscriptions, with features like live availability, order management, payments, warehouse management, and reporting.

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Returns is a comprehensive returns management platform that enables brands to offer a return service to their customers. It allows businesses to build custom return flows based on various conditions, incentivize exchanges, reduce refunds, and gain insights through analytics.

Asset Tracking

Redo

customer service manager

The platform itself is super smooth and incredibly user-friendly—something that’s really important to us. It was also super easy to implement and integrate into our current system.

What we love most about Redo Returns & Exchanges is the amazing customer service. The team is always willing to help, open to feedback, and truly committed to improving our experience.

Customer Service and Office Manager

My work/life balance has increased, and our positive customer experience has increased exponentially. On top of how wonderful the program is, their staff is top notch.

Ecommerce And IT Manager

Everything they put out is pretty good and a fair price. Before our support manager didn't have many check in calls with us but it has gotten a lot better with monthly syncs.

I think the biggest downside is the setup. It is a little confusing figuring out how to set everything up.

Director of Customer Experience

The cost benefit is unmatched. The team at Redo is so talented and continue to innovate and really listen to their customers as they continue to iterate and improve.

E-Commerce Manager

In addition, we utilize them for their "Conceierge" which is their AI Sales Bot on our websites. They are fantastic from their people to their services.

Director of sales

I love it its very helpful and does its job very well.

Web Developer

Love the easy integration and customer service.

The other thing that I don't like a lot is that it's another cost for the consumer, since the returns is an add on that the customer pays for, that can sometimes hurt conversion.

Redo is very open to customer feedback and will implement changes if things aren’t working well.

ReturnGO vs Redo Comparison (2026)

ReturnGO

Redo

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives