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Order Management Software

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Cin7

4.3
(420)

Connected Inventory Management. Simplified.

Cin7 integrates online, physical sales channels and stock locations and automates order management for fast, efficient fulfillment. Cin7 is ideal for businesses requiring a central Inventory Management system to link eCommerce, POS, warehouses, EDI and 3PL, but not for Rentals or Asset management.

Read more about Cin7

Conexiom

4.7
(26)

Document automation tool for manufacturers and distributors

Conexiom is a cloud-based document automation software designed to help businesses convert faxed or emailed purchase details into sales orders and deliver converted documents to third-party systems according to requirements. It supports multiple formats such as Microsoft Excel, HTML, CSV, and more.

Read more about Conexiom

monday.com

4.6
(2,278)

Project Management Made Easy

monday is a CRM software that will help you easily track all your orders, from initial acceptance to the shipment of the finished goods. With colorful views, you'll always know where all your orders stand and what needs to be done.

Read more about monday.com

Acumatica Cloud ERP

4.5
(31)

Connected business. Delivered.

Acumatica Order Management lets you manage sales activities centrally, includes Sales Orders, Purchase Orders, and Requisitions. Designed for modern technologies and built on a future-proof platform with an open architecture for rapid integrations, scalability, and ease of use.

Read more about Acumatica Cloud ERP

Salesforce B2C Commerce

4.0
(2)

eCommerce sites and marketing campaigns management software

Salesforce B2C Commerce helps businesses design, launch and manage eCommerce websites to handle orders, pricing, product catalogs, account hierarchies, payments, and more. It allows service agents to access storefronts and order history in real-time to process over-the-phone orders and check-outs.

Read more about Salesforce B2C Commerce

NetSuite

4.1
(733)

The World’s Leading, Most Deployed Cloud ERP Solution

NetSuite’s fully integrated Order Management capabilities help streamline your order processing by eliminating manual bottlenecks, preventing errors, and establishing a smooth flow from sales quote to order fulfillment to ensure timely invoicing and payment.

Read more about NetSuite

EDI HQ

4.7
(47)

Complete EDI Software Solutions and Expert In-House Support

HQXchange provides superior EDI translation, advanced data management, and data mapping to help organizations manage important business relationships HQXchange supports ecommerce and automation for all your ERP and trading partner needs.

Read more about EDI HQ

Now Commerce

4.9
(25)

Web-based Order Management system integrated with QuickBooks

Now Commerce is a web based order management system integrated with Quickbooks and designed to provide an online sales experience for customers

Read more about Now Commerce

Brightpearl

4.3
(133)

The retail operations platform for brands and retailers

Brightpearl’s automated order management has all of the features you need to take control of your orders across all sales channels, and maintain strong customer loyalty and client relationships.

Read more about Brightpearl

ParagonSMB

4.7
(3)

Web-based inventory and order management software for SMBs

ParagonSMB is a web-based software that helps small to midsize businesses manage inventory, handle orders, generate quotes, and track shipment, among other administrative operations. It enables staff members to track items and stock across multiple virtual and physical warehouse locations.

Read more about ParagonSMB

HungerRush

3.7
(30)

Restaurant management system for SMBs

HungerRush's next-gen order management paired with loyalty, online ordering, delivery management, and more are at your disposal to help run your entire restaurant effectively, with features that help you become more competitive, gain actionable insights and master efficient operations.

Read more about HungerRush

OrderCircle

4.7
(9)

B2B wholesale software for managing orders and inventory

OrderCircle is a cloud-based B2B wholesale software designed to help businesses in the eCommerce industry manage online orders, inventory, invoicing, payments, customers, and more on a centralized platform. Administrators can use the dashboard to track stores' performance.

Read more about OrderCircle

ShipStation

4.7
(728)

The Shipping Software with the Most 5-Star Reviews

Use ShipStation to import, manage & ship your orders from multiple selling channels using your chosen carrier. Access discounted rates & automate all processes.

Read more about ShipStation

QuickBooks Desktop Enterprise

4.5
(18,131)

Enterprise accounting, FSM and inventory management solution

QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access to customer, employee, and vendor information. The software includes tools for managing inventory, shipping, sales orders, pricing, tasks, invoicing, reporting, and more.

Read more about QuickBooks Desktop Enterprise

inSitu Sales

4.7
(12)

Field sales, distribution and e-commerce management tool

Whether it’s your truck inventory or multiple inventory sites, inSitu Sales provides real-time access to product availability. Sales reps can access specific inventory for specific customers, optimizing your field sales operation in real-time.

Read more about inSitu Sales

QT9 ERP

4.9
(11)

Cloud or on-premise enterprise resource planning software

Order management software made easy. Automate your manufacturing processes with an easy-to-use cloud-based system. Connect order management processes to Inventory Control, Production Scheduling, Purchasing & Shipping Management with email alerts & FDA 21 CFR Part 11 compliant electronic approvals.

Read more about QT9 ERP

Softeon Distributed Order Management (DOM)

(0)

Order management software for handling inventories & sales

Softeon Distributed Order Management (DOM) is designed to optimize order fulfillment, sourcing, and routing operations on a unified platform. It enables orders from multiple sales channels (websites, stores, kiosks, etc.) and provides full visibility by tracking inventory and orders in real-time.

Read more about Softeon Distributed Order Management (DOM)

PDQ POS

4.3
(3)

Point of Sale (POS) System for Restaurants & Retail

PDQ POS, a top rated point of sale system, is designed specifically for pizzerias, quick serve, fast casual, and delivery services. The secure hybrid platform provides features for POS management, payment processing, enterprise reporting, back office management, employee management, and much more.

Read more about PDQ POS

Shippo

4.9
(560)

The leading multi-carrier eCommerce shipping platform

Shippo is the leading multi-carrier eCommerce shipping platform that enables users to compare rates from 55+ global carriers in real-time, print shipping labels, and track packages from dispatch to delivery. Our platform also offers tools to streamline customer notifications & package returns.

Read more about Shippo

Shipedge

5.0
(1)

Web-based warehouse, order management and fulfillment system

Shipedge is a cloud-based WMS and OMS. The OMS gives you complete channel automation, 70+ integrations, and inventory control.

Read more about Shipedge

Fishbowl

4.2
(636)

#1 inventory management software for QuickBooks

Made for integration with QuickBooks, Fishbowl is a complete manufacturing and inventory management solution designed for medium and large businesses

Read more about Fishbowl

inFlow Inventory

4.6
(430)

Inventory management system for businesses

inFlow Inventory is your one stop order management solution. Purchasing teams can generate and email POs to vendors, receiving teams can update inventory as pallets arrive, and sales teams will have all the stock and cost information they need to lock down the sale.

Read more about inFlow Inventory

ArbiMed Inventory

4.3
(36)

Clinical Supply Inventory Management Solution

Cloud-based inventory management software designed for all medical practices. It helps medical practices track the usage and custody of medical inventory, manage purchasing process, make purchasing predication, and more. Supplier management and integrations makes purchasing easier.

Read more about ArbiMed Inventory

eSwap

5.0
(1)

Cloud-based inventory and order management software

eSwap is a cloud-based inventory and order management software designed to help businesses of all sizes handle inventory, shipping processes, customers, purchase orders, suppliers, warehouses, and more on a centralized platform. Administrators can automate workflows and route orders for fulfillment.

Read more about eSwap

ShipBob

3.8
(90)

Amazon-level fulfillment for your ecommerce business.

ShipBob brings next- & 2-day shipping and logistics to fast-growing ecommerce brands through software and distributed fulfillment centers. With locations in LA, Chicago, Dallas & Bethlehem, ShipBob's strategically located near your customers to provide cost-effective, fast shipping options.

Read more about ShipBob

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Buyers Guide

Order Management

Order management refers to the process of managing the different stages of customer order processing, which include the following:

  • Order confirmation: Check item availability and provide customers the expected delivery date and time.

  • Payment processing: Accept customer payments at the time of order or delivery.

  • Item tracking: Track the real-time location of an item.

  • Shipping management: Schedule self-owned or third-party transportation services for the dispatch and delivery of orders.

Managing these many tasks manually can be cumbersome, especially for a small business with limited employees. An order management system automates this process and lets you track orders more efficiently. This helps you respond instantly in case of emergencies such as delays in order delivery or inventory shortages.

To help you find the right solution for your business, we’ve created this guide that provides the necessary information about order management software. In this guide, we’ll cover:

What is order management software?

Order management software is a tool that manages all the stages of the customer order process, from confirming an order to delivering the product. The software manages orders from multiple channels, checks product availability, handles order shipping, and collects payments. You can also manage backorders and return orders for online products.

Deployment options for order management software

There are two deployment options for order management software. We’ve listed the characteristics of each option below:

Cloud-based deployment: Hosts your data on the vendor’s servers and lets you access the solution from a web browser or mobile app. These systems are usually priced on a per month basis or according to the number of users per month.

On-premise deployment: Hosts your data on your own servers, which requires you to invest in network equipment and servers. Some businesses host the data on third-party servers, for which they pay a monthly or annual fee. This type of deployment option charges you for each user license. You’ll also need to pay for software upgrades.

GetApp.com recommends cloud-based deployment for small and midsize businesses. Compared to on-premise systems, cloud systems don’t require you to purchase servers and network infrastructure. These also don’t require an upfront investment, which allows you to switch to a different solution if the current system doesn’t suit your needs.

Key question to ask your vendor before you buy: Considering all the costs such as for equipment, training, implementation, and migration, what is your product’s total cost of ownership (TCO)?

What are some common features of order management software?

To ensure the successful deployment of an order management solution, check whether it offers the essential features. You need to know about the common features so that you can shortlist vendors accordingly.

Order entry: Captures customer orders, including the ones related to return orders and backorders. Lets you search for the orders by name, location, and item.

Order entry in NetSuite

Order entry in NetSuite

Order tracking: Lets you track the real-time status of customer orders on a dashboard. You can filter orders by items, location, and status.

Order management in QuickBooks

Order tracking in QuickBooks

Inventory management: Tracks inventory levels so that you are aware of the availability of products at the time of order confirmation.

Inventory tracking in Orderhive

Inventory tracking in Orderhive

Shipping management: Lets you assign shipping consignments to your transport team and third-party shipping providers. You can track the real-time status of your orders and inform customers in case of any unexpected delays.

Shipping management in ShipStation

Shipping management in ShipStation

Returns management: Allows you to manage return orders and refund the right amount to customers. This feature also takes into account the product condition, warranty, and repair costs while calculating the refund amount.

Return order management in Netsuite

Returns management in Netsuite (Source)

Key question to ask your vendor before you buy: Based on my business needs, what are the features that your product offers?

Research methodology

We referenced the following documents while creating this guide:

Back to order management software software directory

*Note: The applications selected in this article are examples to show a feature in context, and are not intended as endorsements or recommendations, obtained from sources believed to be reliable at the time of publication.

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