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SAP Ariba vs Icertis Contract Intelligence Comparison (2026)

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SAP Ariba logo

SAP Ariba

Icertis Contract Intelligence logo

Icertis Contract Intelligence

Overview

Ariba Commerce Cloud is an <b>eCommerce</b> and <b>eProcurement</b> platform that helps you to buy, sell, manage cash more effectively. Ariba combines the ability to optimize complete commerce lifecycles with the world’s largest web-based trading community. Ariba Commerce starts with a freemium package, for transactions in $50,000, and additional fees are required on top for revenues above this level - see the pricing link.

The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

89

5

4

3

2

1

42

18

9

11

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
55%
would recommend this app

4.3

41

5

4

3

2

1

19

18

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
69%
would recommend this app

Pros

“Ariba has fantastic features like SBN, Ariba Risk, Ariba Sourcing suite, all features make it perfect one shop for all Supplier relationship and Contract Management”
Verified reviewer profile picture

Nishant J.

Solution Architect

“Through Best Online Career's SAP Ariba online training, I gained hands-on skills in requisitioning, purchase orders, invoice handling, and supplier collaboration.”
EC

Eoma C.

Senior SAP Consultant

“We can raise invoices in just a few minutes; we dont have to make long manual calculations, collect the physical invoices, or have to go to different departments for signings, approvals and stamps; we just have to raise invoice, it will be directly transfered ot to the concerned person, the person will approve the invoice, then will go to the next department as per the company defined flow and at last to the finance team which will approve and relase the payment, it reduced aoverall manual efforts of invoicg, you don't have to create physical files for keeping invoices, maintaining big records, all done easily in one go”
RP

Rahul P.

Assistant manager

Pros

Not enoughreviews yet

Cons

“It does exactly what it’s supposed to do for contract management, compliance, and large-scale invoicing. But as a daily user, the experience can be frustrating.”
SF

Sergi F.

Customer Service Administrator

“It was crashing all the time, kicking us out an not letting us back in.”
Verified reviewer profile picture

Elizabeth O.

Lead dispatcher-administrative

“I didn't like that not all products are listed in the inventory.”
CB

Carmen B.

Biorepository Manager

Cons

“Finally, the software doesn't always work well with other systems, causing difficulties in transferring data and creating an efficient workflow. While the Icertis Suites software has a lot of features, these issues can make them less effective.”
BP

Brizl P.

IT

“It can be confusing and cluttered to use, making it difficult to find what you're looking for.”
BP

Brizl P.

IT

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features49
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Buy Side (Suppliers)
  • CRM
  • Catalog Management
  • Completion Tracking
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Contract Drafting
  • Contract Negotiation
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Review
  • EDI
  • Electronic Signature
  • Expense Tracking
  • Full Text Search
  • Government Contracts
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Online Invoicing
  • Order Management
  • Payment Processing
  • Performance Management
  • Pre-built Templates
  • Purchase Order Management
  • Purchasing & Receiving
  • Reminders
  • Renewal Management
  • Reporting/Analytics
  • Requisition Management
  • Returns Management
  • Rfx Management
  • Risk Assessment
  • Risk Reporting
  • Sell Side (Customers)
  • Shipping Management
  • Specialty Contracts
  • Spend Analysis
  • Spend Management
  • Supplier Management
  • Supplier Risk Management
  • Supply Chain Management
  • Task Management
  • Team Collaboration
  • Third-Party Integrations
  • Vendor Management
  • Version Control
  • Warehouse Management
  • Workflow Management
  • Total features38
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Buy Side (Suppliers)
  • CRM
  • Catalog Management
  • Completion Tracking
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Contract Drafting
  • Contract Negotiation
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Review
  • EDI
  • Electronic Signature
  • Expense Tracking
  • Full Text Search
  • Government Contracts
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Invoice Processing
  • Online Invoicing
  • Order Management
  • Payment Processing
  • Performance Management
  • Pre-built Templates
  • Purchase Order Management
  • Purchasing & Receiving
  • Reminders
  • Renewal Management
  • Reporting/Analytics
  • Requisition Management
  • Returns Management
  • Rfx Management
  • Risk Assessment
  • Risk Reporting
  • Sell Side (Customers)
  • Shipping Management
  • Specialty Contracts
  • Spend Analysis
  • Spend Management
  • Supplier Management
  • Supplier Risk Management
  • Supply Chain Management
  • Task Management
  • Team Collaboration
  • Third-Party Integrations
  • Vendor Management
  • Version Control
  • Warehouse Management
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Box
  • IBM Sterling CPQ
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft Word
  • Oracle CRM On Demand
  • PROS Smart CPQ
  • SAP Customer Experience
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Total integrations11
  • Box
  • IBM Sterling CPQ
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Outlook
  • Microsoft Word
  • Oracle CRM On Demand
  • PROS Smart CPQ
  • SAP Customer Experience
  • Salesforce Platform
  • Salesforce Sales Cloud