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Shopify vs Square Online Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Square Online Store allows small & medium-sized sellers to grow their business with a professional eCommerce website & integrated tools

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$12/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

2,280

1,140

219

47

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

(12)

5

4

3

2

1

9

2

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

I appreciate the detail given for each order and there are also great functions like discount codes which makes using the website very useful. The layout, while basic, helps make navigating simple.
Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.
Shopify is fairly user friendly. It is easy to set up and has great tutorials and other resources to help the novice or less-technology-savvy out of us.

Pros

Overall, the square online store is a great e-commerce platform for individuals looking to create a new e-commerce store with ease.
Great overall experience. 10 would recommend to anyone trying to set up an online marketplace.
Ease of use, easy access, easy invoicing, ability to see all sales daily, weekly, monthly & yearly.

Cons

Customer service was terrible, they offered a CSV upload which was useless to me, or offered to uplaod my items for me, and charge me a crazy amount of money for the service.
Shopify is paid and when it updates itself it gives some sort of errors in the online store and finding the error is a difficult task.
The premium charges are a slight turnoff due to the monthly charges. Smaller stores will have to look over their shoulders to make sure that they make enough to cover the monthly Shopify charges.

Cons

Glitchy product- Horrible support. Ironically the free version is less glitchy- the more you try to use the extra features the more problems there are.
Website would just randomly change settings and we would have to start over. Horrible reporting that is completely unusable.
Leaving after a month- completely ruined our holiday sales with all the issues customers were having with the site.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features61
  • API
  • Activity Dashboard
  • Advertising Management
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Compliance Management
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Gift Card Management
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Loyalty Program
  • Media Library
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Multiple User Accounts
  • Online Booking Tools
  • Online Catalog
  • Online Store Builder
  • Order Management
  • Order Processing
  • PCI Compliance
  • Point of Sale (POS)
  • Pre-built Templates
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Ratings / Reviews
  • Real Time Editing
  • Refund Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Sales Automation
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Templates
  • Third Party Integrations
  • Visual Analytics
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features42
  • API
  • Activity Dashboard
  • Advertising Management
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Compliance Management
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Gift Card Management
  • Image Library
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Label Printing
  • Loyalty Program
  • Media Library
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Multiple User Accounts
  • Online Booking Tools
  • Online Catalog
  • Online Store Builder
  • Order Management
  • Order Processing
  • PCI Compliance
  • Point of Sale (POS)
  • Pre-built Templates
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Ratings / Reviews
  • Real Time Editing
  • Refund Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Sales Automation
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Social Media Integration
  • Templates
  • Third Party Integrations
  • Visual Analytics
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations883
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Authorize.net
  • BigCommerce
  • Constant Contact
  • Facebook
  • Google Analytics
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Shopify vs. Square Online

See how Shopify and Square Online stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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