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Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
Typical customers
Platforms supported
Support options
Training options
Starting from
29
Per month
Flat Rate
Starting from
19
Per month
Flat Rate
Overall Rating
4.6
/5
5.9K
Positive reviews
3.8K
1.6K
318
63
45
Trevor A.
Product Owner, CRO Services
Marketing and Advertising, 51-200 employees
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Trevor A: Hey, my name is Trevor. I'm a director of conversion rate optimization services at an agency...
Allison A.
Owner
Retail, self-employed
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Transcript
Allison: Hi, my name is Allison and I'm the owner of a boys retail clothing boutique, and I give Shopify...
Mauro B.
Apparel & Fashion, 51-200 employees
Used daily for 2+ years
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Shopify has been fundamental in helping us to grow our e-commerce side of the business without causing too much work for us to maintain
Shopify really is the “keep it simple” solution that creates a good experience for the customer. This is probably the most important aspect as it is the impression you make to a customer before they actually receive your product
Sometimes you desire more features and often you need a 3rd party add on to make it happens. Not all 3rd party add-ons are straight forward and so sometimes it can take some work to make things as you want them
Vincent R.
Computer & Network Security, 1-10 employees
Used daily for 2+ years
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Overall, my experience with Shopify has been very positive. It is a reliable and feature-rich platform that has helped me easily set up and manage my online store. While it may be more expensive than some other options, I feel that the additional features and customer support make it worth the cost.
Shopify is a very user-friendly e-commerce platform that allows users to easily set up and manage an online store. It provides a variety of customizable templates and themes, making it easy to create a visually appealing and professional-looking website.Shopify offers a wide range of features and tools to help businesses manage and grow their online store, including inventory management, payment processing, shipping and fulfillment, and marketing and advertising tools.The platform also offers excellent customer support, with a knowledgeable and helpful team available to answer questions and provide assistance.
One potential downside of Shopify is that it can be more expensive than some other e-commerce platforms, especially for businesses that require a large number of features or advanced customization options.Some users have also reported that the platform can be somewhat slow and prone to glitches, although these issues are usually resolved quickly by the Shopify support team.
Kelly H.
Sporting Goods, 11-50 employees
Used daily for less than 6 months
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We are only now setting up the store and getting into using the software so my opinion may change over time (although I doubt it will be for the better). Like Yahoo Stores before them they felt the need to write their own program language for the store instead of using tried and true coding that everyone knows or understands at this point. Making it difficult to change or adjust your store template...
Modern eCommerce selling features. Hopefully better shopping experience for our customers than our old solution.
Monthly fees PLUS a per transaction fee. Uses a custom script/language instead of standard coding. (Liquid). Does not utilize WebDAV or FTP for file uploads. Does not allow import/export of anything other than basic product information without use of a third party app. Relies on 3rd party apps to offer features other carts offer out of the box. Cannot customize the checkout process, must do what they say is best. Poor SEO controls.
Maike S.
Marketing and Advertising, self-employed
Used daily for 2+ years
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Overall I love Shopify for its plug-and-play capabilities, overall ease of use and excellent support, however, it becomes very expensive very quickly if you want to do anything more than the absolute basics of e-commerce, making it prohibitive for small businesses to scale.
Usability is excellent. Very quick and easy to set up and understand basic e-commerce stores with many templates to choose from, mobile responsiveness, all basic e-commerce features included. Help resources and live support is also top-tier.
Customisations become tricky and quickly become very expensive. Many additional features require the use of or subscription to paid apps which can escalate set-up and running costs very quickly, and transaction fees are high, impacting profit margins significantly.
Shujait A.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
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overall experience was good . learned lots of experience while exploring through website day to day use.Gives you clear picture of daily , Avg sales. Gets timely notification about product stocks , payments etc.Setting up payment method is easy. Adding deleting products , catgories piece of cake.Transaction fees, Monthly , Annual subscriptions are cost to be considered.
Shopify Pros: It’s Easy to Get Started You Have Access to a Wide Range of Features It’s User-Friendly Access to Many Payment Processors A Large Number of Available Themes
Shopify Cons:You’re Limited in Terms of Design CustomisationIt Can Be Expensive Payment Processing and Transaction FeesNo Access to Email Hosting No Access to Marketing Automation