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Shopify vs Squarespace Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Category Leaders

Squarespace is the all-in-one platform to build a beautiful website, online store, or portfolio. Drive traffic to your Squarespace...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

6.1K

5

4

3

2

1

3.9K

1.7K

324

65

50

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

2.8K

5

4

3

2

1

1.8K

837

152

25

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

We love that is is really use to use, to manage the products and check the orders. It is very user friendly, which is really helpful when you have a large team.
I love how easy it is to check out. I love there is a card swiping device too so payments are flawlessly done.
Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.

Pros

The overall use of this product is amazing, very easy to use and my clients love it. The love the fact that they can do edits themselves.
It's good for what it is, which is a basic website maker that has the ability to make very function, nice looking pages.
Love that Squarespace introduced me to web design due to its ease of use. Templates are as great as Wix and both are really great competitors to one another.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.
Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
Bad practice, leaves a bad taste in the mouth. No other company does that.

Cons

The options are limited. Editing pages can be difficult because everything needs to be dragged and dropped into place, but most of the time all of the other blocks will shift during editing.
One of my colleagues who is taking over for me, really disliked how the Squarespace template prevented any changes. He contacted Squarespace and with their assistance was able to break the template.
The flip side is that Squarespace has few if any bugs, while Wix and Weebly can get strange errors in my experience.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features46
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audio File Management
  • CAN SPAM Compliance
  • CRM
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Contact Management
  • Content Management
  • Content Publishing Options
  • Conversion Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Journey Mapping
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Design Management
  • Discount Management
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Engagement Tracking
  • Event Triggered Actions
  • File Sharing
  • For Retail
  • For Small Businesses
  • Forms Management
  • Gift Card Management
  • Group Management
  • Image Editing
  • Image Library
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Keyword Tracking
  • Kitting
  • Landing Pages/Web Forms
  • Layout & Design
  • List Management
  • Media Library
  • Member Communication
  • Member Database
  • Metadata Management
  • Mobile Access
  • Mobile Commerce
  • Mobile Optimized Emails
  • Moderation
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Newsletter Management
  • Online Booking Tools
  • Online Store Builder
  • Order Management
  • Order Tracking
  • Pageview Tracking
  • Payment Processing
  • Post Management
  • Pre-built Templates
  • Preview Functionality
  • Product Catalog
  • Product Configurator
  • Promotions Management
  • Publishing Options
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Updates
  • Referral Tracking
  • Refund Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Site Search Tracking
  • Social Media Integration
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Text Editing
  • Third Party Integrations
  • Time on Site Tracking
  • User Interaction Tracking
  • Video Management
  • Video Support
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Traffic Reporting
  • Website Analytics
  • Website Management
  • Workflow Management
  • eCommerce Management
  • Total features117
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audio File Management
  • CAN SPAM Compliance
  • CRM
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Contact Management
  • Content Management
  • Content Publishing Options
  • Conversion Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Journey Mapping
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Design Management
  • Discount Management
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Engagement Tracking
  • Event Triggered Actions
  • File Sharing
  • For Retail
  • For Small Businesses
  • Forms Management
  • Gift Card Management
  • Group Management
  • Image Editing
  • Image Library
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Keyword Tracking
  • Kitting
  • Landing Pages/Web Forms
  • Layout & Design
  • List Management
  • Media Library
  • Member Communication
  • Member Database
  • Metadata Management
  • Mobile Access
  • Mobile Commerce
  • Mobile Optimized Emails
  • Moderation
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Newsletter Management
  • Online Booking Tools
  • Online Store Builder
  • Order Management
  • Order Tracking
  • Pageview Tracking
  • Payment Processing
  • Post Management
  • Pre-built Templates
  • Preview Functionality
  • Product Catalog
  • Product Configurator
  • Promotions Management
  • Publishing Options
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Updates
  • Referral Tracking
  • Refund Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Site Search Tracking
  • Social Media Integration
  • Tagging
  • Tax Management
  • Template Management
  • Templates
  • Text Editing
  • Third Party Integrations
  • Time on Site Tracking
  • User Interaction Tracking
  • Video Management
  • Video Support
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Traffic Reporting
  • Website Analytics
  • Website Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations1640
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net
  • Total integrations322
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net

User reviews that mention these apps

AR
AvatarImg

Verified reviewer

Consumer Goods, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify logo

Shopify

Bust have for ecommerce solopreneurs

Reviewed 5 years ago
Pros

Great eCommerce platform where you can customize with countless apps, codes, and add ons

Cons

Back end is more advanced than a platform like Wix or Squarespace so there is a learning curve

MM
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Marc M.

Retail, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Shopify logo

Shopify

I increased sales tremendously with Shopify

Reviewed 3 years ago

Excellent. I am so happy that I moved over to Shopify from SquareSpace. Nothing wrong with SquareSpace, I just wanted to have a more retail-centric site, instead of just an add-on store. Using Shopify has made it very easy to post my products on Instagram, where my customers are.

Pros

Everything was fairly easy to set up, except for running into trouble with my domain transfer from SquareSpace, but I got plenty of help from Shopify Support - and quickly! I like that there are many website themes to choose from to best suit my needs and that they are all customizable to a large degree. I also like that there are many available apps to add functionality (payment plans, compare products) and enhance the site (google and yelp reviews).

Cons

I wish that Shopify itself had many of the features that I have gotten via third party apps so that Shopify Support would simplify resolution of any issues I have.

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Noah H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Shopify logo

Shopify

Solid option for e-commerce online

Reviewed 5 years ago
Pros

It has great plug-and-play options similar to Squarespace, while being more geared towards e-commerce with a connection to brick-and-mortar businesses.

Cons

Some of the integrations are a little lackluster, and I feel like they are a couple years away from seeing more viability

SP
AvatarImg

Seth P.

Religious Institutions, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Shopify logo

Shopify

Blog site turning profit

Reviewed 4 years ago

We are acquiring profit while our "blog site" operates each day, and users are

Pros

Our team-lead is an author and blogs daily with a large following, but his physical/digital books sales were down. We switched to Shopify and his bookstore after set up and management has created more profit.

Cons

The site customization is not as easy as some well know companies like Wix or Squarespace when it comes to creating an all-inclusive website.

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Laura V.

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Shopify logo

Shopify

Really excellent tool

Reviewed 5 years ago
Pros

I love how great of an experience my customers have because of Shopify. It's easy for them to use and works we for me on the backend

Cons

It's complicated to implement - you need a web dev to do it and can't just figure it out yourself too easily like you can on Squarespace

AR
AvatarImg

Verified reviewer

Apparel & Fashion, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Favorite website template software to use with ecommerce clients

Reviewed 5 years ago

Great experience, it's a platform build for the modern ecommerce store.

Pros

Great plugins available on the app store for your site. Perfect for people selling products.

Cons

I wish you did't need to have a plugin to build pages. Would be nice if there was a built in page builders on every page like squarespace and wix.

CS
AvatarImg

Caroline S.

Design, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify logo

Shopify

Shopify Review

Reviewed 4 years ago

Overall, I really enjoy the experience of using Shopify to promote and sell the products that I am working on would give it a solid 8/10.

Pros

Overall, what I like the most about the software is that you can use it to sell your goods and services as well as connect it to your Squarespace website for better functionality.

Cons

What I like the least about the software is that the user experience is sometimes hard to work through. Also, the application sometimes freezes.

AR
AvatarImg

Verified reviewer

Retail, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Shopify logo

Shopify

Shopify is bomb

Reviewed 4 years ago

It's been really easy to fulfill orders and get them out on time with Shopify! I love it!

Pros

Shopify has made it so easy to connect with customers and provide the best e-commerce service. It's easy to set up and honestly, really user friendly.

Cons

The thing I like least about Shopify is that sometimes it doesn't always work with the different platforms I use. Other than that, its still really easy to use on like your six or squarespace page.

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Rachael A.

Consumer Electronics, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Great for Larger Companies & Startups

Reviewed 5 years ago

I also like Shopify because whenever I've run into a problem in the past, their customer service team was really quick to get back to us and resolve the issue. Very helpful with teaching us how not to recreate those mistakes too.

Pros

I'm by no means a web designer, but I've used Shopify on multiple occasions and it's just as easy every time. Building pages is quick and even easier than Squarespace, and listing products is also super fast and easy to reference.

Cons

I do wish Shopify could handle more file types when uploading assets. Sometimes the sizing gets weird and glitchy.

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Gregory A.

Food Production, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify logo

Shopify

Great website building platform/tool

Reviewed 5 years ago

In order to help users build their own online stores, Shopify also must provide their users with a solid website builder tool to accomplish this. We actually used Shopify solely for this feature - we didn't sell anything - and their website builder tool was incredibly powerful while also easy to use.

Pros

Shopify has a fantastic website builder tool which our team leveraged to build our website. We actually didn't even have an online store, but we chose Shopify simply because their website builder tool was better than Squarespace and other offerings.

Cons

While our use case is admittedly off-brand, it would have been nice to see more features from Shopify that were focused solely on building the website, and less so on the e-commerce aspect.

JH
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Jeffrey H.

Financial Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Gamechanger

Reviewed 4 years ago

Using Shopify over wordpress or other web-builders like Wix or Squarespace has been amazing. It's simply more focused and has more integrated web store abilities than the rest of them, making the online store building process much more enjoyable.

Pros

If you plan on creating your own online store, there are a few things to like about Shopify: -it's fairly cheap -The learning curve is quick. No need to learn to code. -It's pretty much fully integrated with all the apps/add-ons/web page themes that you can think of you can create your own professional-looking and fully functional online store extremely quickly and for the fraction of the cost of getting a custom website made by a web developer.

Cons

Unless you pay for upgraded website themes, most other web stores are going to run the same theme as yours.

AR
AvatarImg

Verified reviewer

Design, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify logo

Shopify

A super user-friendly e-commerce platform

Reviewed 5 years ago

Overall I definitely recommend Shopify for any small business owners that are looking to set up, design, and manage their e-commerce site themselves.

Pros

I love how e-commerce focused Shopify is. It has all the features you'll need to make selling online streamlined and easy. It's also super easy to set up and design your site, so you don't need any fancy skills to be able to set it up your self.

Cons

The templates can be pretty restricting unless you want to edit custom code. I wish there was a happy medium with more Squarespace-like capabilities. That way when you wanted to change the design your only option wasn't to resort to custom code.

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Adam A.

Biotechnology, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify logo

Shopify

Works Well Enough

Reviewed 4 years ago

On the overall Shopify has been easy to use and, compared to Wordpress, easy to maintain. If you want to set up a merchandising site, this one of your best options.

Pros

Shopify lets you set up an online store without too much hassle. It's easier to use than Wordpress, but maybe a little bit tougher than Squarespace. In any case, someone without a ton of experience, but a little bit of time, can put together a presentable Shopify site.

Cons

My main issue right now is the blogging feature, which is not as rich or customizable as Wordpress. There is a decent chance your online store won't need flashy blogs, or any blogs at all, so this may not be a deal breaker.

DD
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Donna D.

Cosmetics, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Shopify is an absolute MUST for e-commerce.

Reviewed 4 years ago

When I first launched my online store, I used squarespace. After a year, I switched to Shopify because we could easily adjust the shipping fee for the different countries. Plus, Shopify has that connection with FB, Instagram, Pinterest, and Amazon .. you can't beat that.

Pros

There are so many things I love about Shopify and their customer service is at the top of the least. They have 24/7 availability to chat live with a representative. As an entrepreneur, sometimes you are working late into the evening (past midnight) and someone is always available to answer your questions! I am floored by this. And if they do not have an answer, the representative will reach out to other employees and email you back with the solution. Excellent service.

Cons

There isn't much I don't love about Shopify. They connect with FB and instagram and sell on those platforms, they provide excellent analytics, easy information for shipping internationally, and many templates and apps to help elevate your business.

BS
AvatarImg

Ben S.

Cosmetics, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify logo

Shopify

Best Website Software for Building a Business!

Reviewed 2 years ago

Shopify alleviated numerous headaches we were experiencing with Squarespace, made it easy for us to handle pickup and delivery orders (the ability to leave order notes and track an order's history are super helpful!) and has given us great insights into where our website traffic comes from.

Pros

We love Shopify's clean website templates, added features like live visitor counts and its thousands of app integrations. Using Shopify has given us the ability to truly understand our customers and their wants and needs through thorough reporting. While we don't currently use all of Shopify's features and apps, we love knowing that as our store grows and changes, the features and functionality of our Shopify store will too!

Cons

The administrative Shopify website often loads slowly, so completing basic tasks can sometimes be tedious. While it functions without this feature, we would appreciate it if it was possible to run multi-product purchase orders or inventory adjustments in Shopify - we currently have to increase the in-stock product quantity item-by-item when we receive new orders, which is time consuming.

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Esther M.

Design, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify logo

Shopify

Best go to solution for any eCommerce out there

Reviewed a year ago
Pros

What makes Shopify standout the most from their competitors is how intentional their features are when it comes to supporting your eCommerce business. All the features and functionalities that you might probably need are out there. They have an abundant amount of third party apps to support your needs as well.

Cons

There's a bit of learning curve when it comes to creating and launching your store. It is not so much as easy as Wix or Squarespace. You might need to consider hiring a web designer, buy a template, or dedicate some time to get used to where's everything.

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Dave V.

Arts and Crafts, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Shopify logo

Shopify

A friendly and growing company and community of online sellers

Reviewed 5 years ago

Setting up a shopify store was relatively simple, once I got the hang of it. Coming from Squarespace, there was definitely a learning curve. I appreciate all the in-depth sales and marketing features Shopify has (and can't wait to test the integrations with MailChimp), but I wish the pricing was less for a tiny store like the one I set up.

Pros

I love that Shopify is Canadian, and really apprecaited the support I received in setting up my site. The store templates are attractive (though not as much so as Squarespace commerce) and the options to integrate with a point of sale and account system are nice. There are a ton of add on apps that can broaden the features a great deal.

Cons

It wasn't long before I discovered some limits in the design and functionality of my site. My biggest pet peeve is the inability to swap out a set of different images when a different product variant (like a new colour) is selected. There are plugins one can pay for to do this but that only adds on to an already high cost for a Shopify store.

LR
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Lola R.

Design, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Shopify logo

Shopify

The best for e-commerce

Reviewed 8 months ago

Impressive e-commerce facilities. The best choice to build an online store.

Pros

Of the big 3 website builders (Shopify, Squarespace, Wix), Shopify is hands down the best for e-commerce. The other platforms simply don't have the same level of e-commerce support - from advanced shipping options to the wide range of discounts you can create for your online store. The extensive App Store also offers easy-to-install plugins to enhance your website's functionality. If you're serious about growing your online store, Shopify is the way to go.

Cons

It has to be said that Shopify is not as pretty as Squarespace or Wix, both of which being more design-led platforms. Shopify 2.0 was a major upgrade, in that you can now add design blocks to every page. But unless you know how to do custom coding, the design features are still somewhat limited. The email campaign feature is buggy - Wix is much better for that, but then Wix isn't really suited to run an online store.

AS
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Amy S.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

Great platform for small business ecommerce

Reviewed 2 years ago

We're a small agency that used to focus primarily on Wordpress sites, but as clients came to us with sites built on other platforms, we've quickly come up-to-speed on Squarespace, Wix and Shopify as well. Hands-down, Shopify is a great platform for ecommerce, especially for companies that require the ease of having everything they need under one umbrella platform. It's easy to make the site look great, without requiring coding.

Pros

Shopify is easy to set up, modify and manage without requiring outside technical support. The interface is fresh and modern, loads fast, and everything you need in terms of additional software apps are within easy reach from the admin panel.

Cons

I really wish it were easier to create marketing campaign landing pages in Shopify. The platform isn't built for creating multiple unique page types. In fact, it's not intuitive at all when it comes to adding and editing a new page type. Luckily, there are landing page apps available that can help with that. App integration is a snap, and we like that apps are billed monthly... it makes it easy for us to audition a new app and see how well it works for us. There are many inexpensive and even free apps available.

VN
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Vy N.

Cosmetics, self-employed

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Shopify

User-friendly platform that covers (almost) all your e-commerce needs

Reviewed 4 years ago

Shopify is still my first pick after almost a decade working with E-commerce, but with a much lesser margin than before. Squarespace and Wix offer, in my opinion, good alternatives if you don't want to put up with constantly wondering "Why isn't this function in place? Oh, I have to install an app and pay X$ every month". I would recommend Shopify for those who don't require a lot beyond the standard E-commerce solution and/or won't mind paying a bit for some pro templates and apps.

Pros

Shopify is extremely user-friendly and easy to set up. It's intuitive even if you've never used an e-commerce platform before, and you're able to get by with no coding skills. The basic templates are plain, but professional and modern. Basically it covers everything you need to get started with an online business, the pricing model is fair, and there's a wealth of 3rd party plugins and templates if you require something beyond the standard functionalities.

Cons

Though I've put the 3rd party marketplace as a benefit, I'm also left with the feeling that it comes with a hidden downside. Basic functions such as bundling and customer messages on an order (which, to give an example, Etsy offers) requires a 3rd party plugin with Shopify. After so many years in the industry, I'm baffled as to why this hasn't been implemented by default. The only reason I can think of is, why would they? Customers are forced to buy an app, which makes more money for Shopify. Another pet peeve example: You cannot use more than 1 discount code unless you install an app. Which means, you can't put 10% off the entire site, and offer customers an additional discount with a code.

AR
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Verified reviewer

Real Estate, 11-50 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Shopify

Good Out of Box E-commerce Solution

Reviewed 5 years ago

Shopify has helped me get many clients off the ground quickly while leaving them with an easy-to-use platform to grow on their own.

Pros

For the casual business person, this is a great solution for e-commerce. I have dealt with large companies who use Magento or OpenCart to small Etsy shop owners who need a boutique solution. Shopify is powerful but better suited for those who need to get online fast. Like WordPress, the theme library is exponentially growing every day to provide design options to the point of being overwhelming. But in the age of form over function, this is only helpful for someone who needs to present themselves well and figure out the "how" later.

Cons

I don't like the rigidity of Shopify's domain registry and hosting solutions. If you ever need to move your cart away from Shopify, you will find an endless loop of hurdles to gain back control of your domain or hosting. It's the same with Squarespace. I understand why there's very little peaking under the hood with their integration, but it's annoying when you want to "do more" with your online presence by moving to a more powerful platform. I recommend registering your domain and hosting elsewhere and integrating them with the Shopify platform for "down the road" flexibility.

AR
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Verified reviewer

Education Management, self-employed

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shopify

Watch out Amazon - Marketplace sellers have more options in Shopify

Reviewed 4 years ago

One of the best one-stop services to build your e-commerce business from scratch. You get a great value for your money in terms of fast startup and support services, however, know that even though your initial startup fees will be small, maybe long-term you might feel trapped in their walled garden. Nevertheless, I don't think I could have gotten this far without Shopify's help so if you're a budding entrepreneur looking for a fast way to dive into global markets then Shopify is the tool for you!

Pros

I was reluctant at first to try Shopify for an e-commerce startup but after hearing so much hype about this Canadian online platform, I thought it would be prudent to try it out. And I'm impressed. You are able to make a professional, aesthetically pleasing e-commerce store in a few hours. Less if you just want to use their pre-made templates and images. As someone who has little to no coding experience,...

Cons

There is a learning curve. I had many preset expectations on what Shopify did and how it did it based on my experiences with Squarespace, Wordpress, etc. which made the learning curve harder. But I believe that even someone with no experience building websites or an online store will catch up quickly. What kind of got me was the feeling of being entrapped in Shopify's ecosystem. I know building an ecommerce site from scratch would be much much more expensive but I knew if I started with Shopify, it would be difficult to break up if/when the times came.

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Jake C.

Apparel & Fashion, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shopify

Excellent for Beginners to Advanced Users

Reviewed 5 years ago

Excellent. Started a business back in college and used Shopify, made quite a bit of beer money which was great.

Pros

Beginners can make easy use of this software like I did around 5 or so years ago. Advanced users can toy around with CSS if they want. It's a great platform that has a lot of easy to use and useful features. Great if you want to start simple but eventually learn more and more as you progress and learn advanced techniques. Can't really do that with Wix, and I thought Squarespace would be the same way based on what I've heard about it. Want to open up a store online right away for a low cost and come out with something that looks great with minimal effort? Shopify is for you.

Cons

I really don't have anything bad to say. More customization if I want to get nit picky, but I'd just go to Wordpress and build something from scratch there if I needed to, it will just take me longer so Shopify is the way to go as long as it has everything you need, and for a lot of people it does.

CH
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Cynthia H.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Squarespace

Great Website tool for small business!

Reviewed 10 months ago

Great for it's purpose.

Pros

So easy to build our website and edit it! Templated sections helped us design without needing a web designer.

Cons

You can't change templates after you selected one like you can with Shopify.

ST
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Sarah T.

Marketing and Advertising, 51-200 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Squarespace

Making ecommerce management accessible

Reviewed a year ago

I will continue to use Squarespace to create and manage online shops as it is simple and easy to use,

Pros

Squarespace has a simple step-by-step set up process. I started as a beginner and never had trouble navigating my way through the program.

Cons

The shopify platform seems to have a more mobile-friendly e-shop for users.

MF
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Mariam F.

Wholesale, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Squarespace

Useful, but would love more options

Reviewed 5 years ago
Pros

The inventory backend and order section is easy to use!

Cons

The actual site is sometimes difficult to update. We wish it linked to more like shopify now does

AR
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Verified reviewer

Consumer Electronics, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Squarespace

Extremely limited features and integrations

Reviewed 3 years ago

I inherited a Squarespace website from a previous administrator and I'm in the process of switching to Shopify.

Pros

Squarespace is very cheap and it did integrate with ShipStation, which was a requirement. It's easy to manage inventory.

Cons

Very limited features. There are details you wouldn't necessarily think about, until you don't have them or your options are limited. For example, there is only one message you can send to customers when their order is refunded. Whether the order is refunded for out of stock, or because the customer cancelled, they can only get one message. There is no option for the customer to cancel their order once it's placed, other than manually contacting the company via phone or email. Product upload process is cumbersome and the categories and tagging is very manual. Limited options for promo codes and sales. Example: no buy x product get x product free. No app plug-ins.

ml
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martina l.

Consumer Services, self-employed

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Squarespace

Easy But...

Reviewed 3 years ago

Overall, I enjoyed building my website with squarespace. But I wanted easier. So I switched.

Pros

I liked that shopify made it easy to create the website of your dreams. The themes were very simplified.

Cons

The pricing is a bit much. I also dont like the product page and how complex it can be. That should be simplified as well.

AR
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Verified reviewer

Arts and Crafts, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Squarespace

Not as good as shopify for ecommerce

Reviewed 4 years ago

It is great for a general website, but not for selling stuff

Pros

There are some really cool free layouts that shopify does not have, better for regular website, not ecommerce

Cons

It is not that great for ecommerce as it is not nearly as efficient or good cusotmer support like shopifuy

AG
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Alicia G.

Design, self-employed

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Squarespace

Great for Low Budget Clients

Reviewed 2 years ago

Great tool for quick and easy to design simple sites for a low cost.

Pros

This platform allows me to create quick portfolio sites for my clients that have a below average budget. I do not like turning away small businesses due to spend, so this saves me time and gets the job they need done.

Cons

I do not favor their base templates and theme management. eCommerce wise, Shopify & WIX definitely outranks their user-friendly integrations.

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Alex W.

Hospitality, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Squarespace

Easy CMS

Reviewed 5 years ago
Pros

Easy to use for dummies. More cool functions that WIX

Cons

Prefer it could have more integrations like shopify. Lack of integrations make this less attractive for businesses that prefer process automation

SP
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Simon P.

Computer Software, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Squarespace

Excellent CMS

Reviewed 9 months ago

When its all said and done Squarespace is a fantastic platform that significantly reduces the effort of website setup and Shop creation for new businesses.

Pros

For small firms, this software truly offers an all-in-one solution. It makes building a website really simple, especially for individuals who lack a lot of technical or creative know-how. To completely simplify the process of building a website, it offers domain name searches and website templates.

Cons

Kind of on the expensive side, would like to see it compete better with others that are out there like Shopify and WiX.

AK
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Ashley K.

Design, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Squarespace

The only platform I work in

Reviewed a year ago

Overall amazing. As a brand designer I create custom websites for clients while only needed to use a minimal amount of code and my clients find the platform easy and aesthetic.

Pros

The ease of use, the aesthetic and they seem to always be improving their software and buying new companies to expand third party integrations.

Cons

The price has been getting higher and they are second to Shopify for e-commerce but hoping they continue to close the gap.

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Kendel S.

Graphic Design, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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