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Shopify vs Volusion Comparison

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Overview

Category Leaders

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Volusion is an all-in-one eCommerce solution for small businesses. It offers everything a business needs to build, grow,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

29

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5.2K

5

4

3

2

1

3,321

1,497

286

58

43

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

3.7

39

5

4

3

2

1

17

4

11

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
69%
would recommend this app

Pros

We love that is is really use to use, to manage the products and check the orders. It is very user friendly, which is really helpful when you have a large team.

NB

Natasha B.

I love how easy it is to check out. I love there is a card swiping device too so payments are flawlessly done.

JD

Jovana D.

Shopify is a popular tool with great support that makes it easy to get started an online e-commerce business. It has also great integration across different platforms like Laptops/PCs and smartphones.
AvatarImg

Tenyo P.

Pros

Volusion is a great solution for those who want to sell online and use something else other than Shopify. It offers a lot of great functionality and has an easy to use interface.

JG

Jeff G.

Lots of great features come as standard and aren’t an optional paid extra like other solutions. Has a lot of great integrations.

AR

Anonymous Reviewer

I like the content management aspect & ease of use. I have been involved in all aspects of setting it up & using the software & I have been well pleased.

JC

Jeff C.

Cons

Was not very much support on the stubborn aps that refuse to leave when you delete them.

AR

Anonymous Reviewer

Sometimes on the app I have trouble tracking my package either error from the sending company or from the something on my end in not understanding the app to it's fullest.
AvatarImg

Heather W.

Bad practice, leaves a bad taste in the mouth. No other company does that.

LB

Lana B.

Cons

I have been receiving communications from them 3-4 time each day since I started my trial period. It is very annoying, disrupted, and time consuming.

HJ

Heather J.

BY far the worst customer service experience I've ever had with any similar service. We have been working on re-platforming for 6 months so that we can leave them and never look back.

RR

Ryan R.

API is an absolute disaster. You can't find an agency to work with the API because it's proprietary, so you're limited to who is already partnered with Volusion.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last reviewa day ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features44
  • API
  • Activity Dashboard
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Kitting
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • Order Management
  • Order Processing
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Real Time Data
  • Refund Management
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Templates
  • Third Party Integrations
  • Website Management
  • eCommerce Management
  • Total features16
  • API
  • Activity Dashboard
  • CRM
  • Cataloging/Categorization
  • Channel Management
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Templates
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Kitting
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Store
  • Order Management
  • Order Processing
  • Product Catalog
  • Product Configurator
  • Product Data Management
  • Promotions Management
  • Real Time Data
  • Refund Management
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • SEO Management
  • SSL Security
  • Sales Tax Management
  • Shipping Management
  • Shopping Cart
  • Templates
  • Third Party Integrations
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations1208
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations112
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Shopify logo

Shopify

They think of just about everything

Reviewed 4 years ago

Great! I'll never recommend a different eComm platform.

Pros

It seems like they've thought of everything. As a developer, I've set up eCommerce sites using Wordpress/WooCommerce, Wix, Volusion, and Shopify. Shopify has them all beat hands down ... price is great, setup is easy, plenty of styles to choose from, cazillions of apps, reasonable monthly price. Some other ecommerce sites are a bit cheaper but the functionality or ease of use just isn't there.

Cons

I have worked with Shopify sites for several years and I feel like the Shopify Basic plan is getting more basic. It seems like many new features that get developed require one of the higher plans ... which is understandable but also unfortunate; considering the start-up nature of many Shopify businesses. I think it'd be cool if the more expensive plans where cheaper for a 6 month period while the store (hopefully) gets up and running.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Shopify logo

Shopify

Best solution to QUICKLY get your ecommerce site done

Reviewed 3 years ago

The experience has always been great. I used to use another platform called Volusion but once I started using Shopify, it is the goto for me for my quick needs. The setup is simple, fast and awesome. I have more than 30 sites now in Shopify and haven’t had any major issues with any of them.

Pros

How quick you can set this up! This is what is best about Shopify. The themes are great too and for a managed platform they actually provide a lot of flexibility to handle things design and functionality wise. Help is fast and great and actually care.

Cons

Nothing much but it can get expensive really quickly. Need to keep an eye out.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Shopify logo

Shopify

It's Pretty but it's Pricey!

Reviewed 4 years ago

We use Shopify's Pro plan for all of our customer's online and over the phone orders. We have several apps added on to make it do what we want and plan to add others slowly. We also use the POS app at events to collect payment from clients. The POS app hasn't been very good to us - a lot of errors and glitches for the amount of volume we have.

Pros

You can continue to add features that make the site work the way you want it to. It's very aesthetically pleasing and super user friendly. Easy to learn and customers and staff can navigate through the site with ease.

Cons

Every feature you want, you have to add on and pay for it. For a company with very few orders, it doesn't matter. But for a company on a Pro plan or with a large amount of orders, it gets very expensive very quickly. We are paying over twice what we paid with Volusion to get the same amount of features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shopify logo

Shopify

Need a shopping cart platform? Use Shopify

Reviewed 3 years ago

Shopify is the best e-commerce platform. You can stop doing your research and just use it.

Pros

Shopify is the best shopping cart/e-commerce platform out there. I have used all kinds of cart platforms from opensource platforms that plugin to WordPress to other major e-commerce platforms like Volusion. Shopify is hands how the best. It's easy to use, very flexible, and well supported by the developer community. If you need something customized it's easy to do and you can easily find developers to do it. Everyone from large enterprise companies like Nike to individual sellers use Shopify and it scales across all of these entities.

Cons

I love it so I don't have anything bad to say about it. I guess they could improve their publishing system to give users a QA environment to check their changes before those changes are published live.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Shopify logo

Shopify

Shopify has cost my business thousands of dollars - terrible support and even worse programmers

Reviewed 4 years ago

Shopify is terrible. They have the worst programmers of any online company I have ever worked with. Their customer service is nonexistent - I literally just waited in a queue for 40 minutes, and the rep didn't like my question, so they immediately ended the chat without even addressing me. This company has cost my business thousands of dollars. Anyone who is considering eCommerce platforms should NOT start with Shopify, but rather Volusion, Lemonstand, or, if you can afford it, get a programmer for Magento. Based on the amount of money Shopify has lost my business due to their extremely buggy software (they break things that work on a regular basis - it gets worse every week), I will warn people about Shopify for the rest of my life.

Pros

-Attractive interface -Attractive buy buttons

Cons

-Terrible programmers -Huge wait times for service -Customer service reps are poorly trained and fail to assist with almost all issues -Extremely buggy software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Shopify logo

Shopify

Number One eCommerce Platform

Reviewed 6 years ago

I have been in the eCommerce business for over 15 years. I worked with different platforms along the way, from custom built apps, to Wordpress and Amazon Webstore. I have tested, Magento, Volusion and countless others. Nothing comes close to Shopify. Shopify combines simple to use interface, which allows even non-techies to open a store. Yet under the hood, it is a powerful software providing a...

Pros

Shopify is SaaS (Software as a service), which means no need for hosting, software updates, security seal and so on It include Integrated payment and reasonable fees Best of class customer service and support. Really the best. (Not mention that many other platform don't even have a customer support) Wonderful and easy to set up and use admin and back office. Great SEO Many add-ons and apps available. You can get started with practically no upfront cost. Shopify allows you to sell offline and online store

Cons

If you require many apps the cost per month could be somewhat expensive. Shopify created it's own script, called liquid, which may make it harder, in comparison with other platform, to find an experienced programmer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Volusion logo

Volusion

Multiple Sites on Volusion Platform

Reviewed a year ago

We've set up three separate stores. Volusion has had our back and is always quick to assist.

Pros

Initially when we got started 10 years ago, Volusion was the only platform that could handle the volume of products and the massive amount of product options we offered.

Cons

They have not kept up with the likes of 'Magento' or 'Shopify'. While easier to set up and use than Magento, they don't have the massive amount of available 3rd party custom apps available like Shopify.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Volusion logo

Volusion

Volusion Summary

Reviewed 2 years ago

Its an average software and needs improvements to become as popular as BigCommerce and Shopify.

Pros

- Its easy to use and customization is also very easy. - Its user friendly in building website. - Its less costly than other paid website builders for beginners.

Cons

- While using card payments you have to pay for SSL. - Its not open source that's why customization is limited.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Volusion logo

Volusion

Very robust software but an outdated dashboard

Reviewed 4 years ago

This site had a lot of features I loved and were automatically included. Multi-level pricing, customer ticketing, ability to receive multiple payments against an invoice. Features that I no longer have on Shopify or have to pay extra for.

Pros

The best thing about Volusion is that many of the features are automatically included in their packages. Unlike Shopify where you have to add other apps to do things you want it to do. We were on Volusion about three years before switching to Shopify and it wasn't our choice to switch.

Cons

It wasn't easy for my staff to learn and the dashboard isn't very user-friendly or aesthetically pleasing like it's competitors. There aren't many free themes that make your site look amazing so you really need to pay for customization unless you know how to do it yourself. Also, downtime. It didn't happen often but when it did, you just have to wait until it comes back up.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Volusion logo

Volusion

Great Solution to Start Selling Fast

Reviewed 2 years ago

Overall, Volusion is clean, simple and does the job. You can sell a few products or thousands, it will feel just as easy to use. I look forward to whats coming in the next few months.

Pros

Volusion is a great solution for those who want to sell online and use something else other than Shopify. It offers a lot of great functionality and has an easy to use interface.

Cons

More customization and more developer capabilities.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Volusion logo

Volusion

They need a long way to go

Reviewed 4 years ago
Pros

At first i was excited to hear about volusion, there were compared to shopify..... who ever made that comparison i wonder if they ever even used either system ???? I did not use volusion for very long because with in the first 20 min of singing up i realized they had nothing i needed, there interrogations were like 4 apps, their customer service was great they did try to help me and followed up with me about what i needed from the site. but they just didnt have what i need. (i sell on multiple platforms) if you are usinsing this for a non ECommerce site,i think this may work for you. I do not recommend this for stores with goods/ selling ect.

Cons

I did not like that customer serivice wanted me to tell they what they need to add to their site.. they also said they did have other apps, but they were not online and we could "talk about them" not a fan of that.