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Contact Center Software - Page 14

Last updated: April 2026

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375 software options

IVRy logo
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AI-powered customer relationship management (CRM) software

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IVRy is an AI-powered customer relationship management (CRM) software that leverages expertise, automating repetitive tasks and enabling cross-platform integrations. The system supports bulk unstructured data processing, helping enterprises manage multiple stakeholders simultaneously by providing functions to process calls and enhance feedback collection across platforms. Integrate with apps such as Slack and LINE to optimise inbound and outbound calls.

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Nvoip logo
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Connecting businesses and customers.

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Nvoip is a communication platform that helps businesses communicate better with their customers.

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Teleforce logo
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Voice, text & social media communication management software

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Teleforce is a communication suite designed to help businesses streamline their communication management operations. It offers a wide range of features, including TeleCRM, TeleAI, TeleVoice, and more. Teleforce enhances communication channels by seamlessly integrating voice, SMS, email, video conferencing, and popular social media platforms like Facebook, Instagram, Twitter, and LinkedIn.

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CommandLink CCaaS logo
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Contact center solution

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The CommandLink contact center platform is fully integrated into a proprietary ITSM, enabling you to manage and monitor your contact center and technology stack across the globe.

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Office24by7 logo
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All-in-One Office Automation Solutions

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Office24by7 Contact Center solution centralizes voice, SMS, email, and WhatsApp communication in one platform. It provides real-time visibility into interactions, supports workflow automation, and helps teams deliver consistent, responsive customer engagement across channels.

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Grypp logo
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Customer engagement solution for contact centers

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Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience.

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Manhattan Active Omni logo
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Omnichannel Retail Software

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Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

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ID Cloud logo
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ID CLOUD, A premium cloud contact center solution.

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ID Cloud can be deployed on both public or private cloud, it includes both telephony and contact centre software hosted on cloud.

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healow Genie logo
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Conversational AI and contact center solution

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Genie is a comprehensive, AI-powered contact center solution for strengthening patient engagement, improving patient satisfaction, reducing burdens on practice staff, and lowering overall operational costs. It is an EHR agnostic solution that integrates with leading EHRs.

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HiringBranch logo
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Cloud-based pre-employment testing and assessment software

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LearningBranch is a pre-employment testing and language learning software that helps corporate businesses, healthcare organizations & educational institutions conduct skill assessments to streamline training and hiring processes. Students can deliver voice assignments & participate in oral tests.

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Omnis logo
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Contact center solution for customer engagement

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Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

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comdesk logo
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comdesk is call center software to aid customer service

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AI-powered Contact Center with smart call routing, real-time analytics & CRM integration for optimized business telephony.

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HGS Agent X logo
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Contact Center AI

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HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

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Uniphore logo
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So every person, on every call, can finally be heard.

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Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning.

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4outbound logo
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Outbound contact plugins & APIs

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4outbound offers a suite of plugins and APIs to streamline and ensure compliance in outbound communication. Its features include intelligent data orchestration, various auto-dialing options, omnichannel support, and intuitive agent workflows.

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Belsmart logo
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Cloud based omni-channel contact center software

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Contact Center Software is a comprehensive platform that enables businesses to streamline their customer support operations. It offers flexible deployment options, including cloud-based and hybrid solutions, and seamless integrations with popular CRM systems. The software provides a range of features, such as multi-channel communication capabilities, predictive dialing, and real-time analytics, to help organizations enhance their customer experience and boost agent productivity.

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Video Call Center logo
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Your own branded, video call center in a matter of weeks

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Modernize your customer service by increasing customer engagement, enhancing customer service and strengthening loyalty. Video-based customer service can replicate the experience of a personal customer support, but at the same time increase its efficiency for both, your clients and your company.

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Mobile Service Cloud logo
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Mobile Service Cloud, for frictionless service experiences

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Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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klink.cloud logo
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Omnichannel contact center platform

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klink.cloud is an omnichannel contact center platform offering solutions like virtual contact centers, and unified communications to streamline operations and integrate communication channels for enhanced customer support across voice, chat, social media, and email.

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Personalized Agent Intelligent Routing (PAIR) logo
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AI-enabled automated call routing software

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PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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ICTContact logo
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Open source asterisk based contact center software

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ICTContact is open source asterisk-based unified communications contact center software solution supporting progressive dialing, preview dialing, and manual dialing support.

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Antelope Systems logo
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Customer relationship management (CRM) solution for brokers

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Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

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Flip CX logo
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Cost-saving automation for inbound calls

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Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

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Telecmi logo
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Business phone system

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TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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TaskFlow logo
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TaskFlow: Click, Connect, Conquer!

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TaskFlow is a comprehensive contact center, helpdesk, and dialer software, with advanced call routing, ticket management, and real-time analytics. It supports numerous integrations, and ensures security with end-to-end encryption and GDPR compliance.

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