getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Communications Management Software - Page 13

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

327 software options

Haber Chat logo
(0)

your go-to platform for managing WhatsApp communications.

learn more
Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

Read more about Haber Chat

Users also considered
FixyFlow logo
(0)

Tracking & SMS updates for service businesses

learn more
FixyFlow is the customer communication layer for service businesses. Automatic SMS status updates, two-way messaging through a live tracking page, Google review requests, and appointment reminders, all triggered by job events. No scripting, no zaps, under 2 minute setup.

Read more about FixyFlow

Users also considered
Messagio logo
(0)

AI-powered unified customer messaging platform

learn more
Messagio brings every customer conversation — WhatsApp, Instagram, Messenger, Email, Live Chat, Call Center, Telegram, Viber — into one smart inbox powered by Melina AI. Auto-replies, order lookup, mood detection, e-commerce integration. 15-day free trial at the best price on the market.

Read more about Messagio

Users also considered
Cloodot logo
(0)

One inbox for all your online customer interactions.

learn more
Cloodot is a customer interaction management suite to manage chats and reviews from multiple online channels in one inbox.

Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc. in one easy to use inbox.

Read more about Cloodot

Users also considered
chattigo logo
(0)

Unify chats and boost customer experiences

learn more
Chattigo is an omnichannel chat platform that unifies various communication channels, enabling businesses to manage customer interactions seamlessly. It features AI-powered chatbots that understand natural language to automate customer service tasks, enhancing response times and satisfaction.

Read more about chattigo

Users also considered
Grypp logo
(0)

Customer engagement solution for contact centers

learn more
Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience.

Read more about Grypp

Users also considered
GMS logo
(0)

Greenlight Tomorrow.

learn more
GMS is at the forefront of global communications solutions, empowering our partners to bring true value into every conversation.

Read more about GMS

Users also considered
Airdocs logo
(0)

Solve Your Customer Communication Problems With One Platform

learn more
Airdocs is a specialist CCM/CXM software vendor. It provides a hosted, cloud-based omni-channel CCM platform with associated services, enabling small and mid-sized enterprises to implement quickly.

Read more about Airdocs

Users also considered
DCDial logo
(0)

Contact center solution

learn more
DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

Read more about DCDial

Users also considered
Jix logo
(0)

Basics of AI - Conversational Learning with Chatbot Kim

learn more
Chatbot Kim gets your staff ready for AI Basics within 30 minutes! Available via cloud, on-premise, SCORM, browser or iFrame.

Read more about Jix

Users also considered
Mobile Service Cloud logo
(0)

Mobile Service Cloud, for frictionless service experiences

learn more
Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered
Tchat N Sign logo
(0)

Your Tool for Efficient Financial Advisory

learn more
Targeted at financial advisors and MGAs seeking improved workflow, enhanced client communication, and regulatory compliance. Ideal for financial firms seeking a user-friendly digital solution.

Read more about Tchat N Sign

Users also considered
Digitaleo logo
(0)

Online platform for sending email & SMS communications

learn more
Digitaleo allows users to send their marketing emails, newsletters and SMS from the same software.

Read more about Digitaleo

Users also considered
Sinch logo
(0)

Text, voice and data communication management software

learn more
Sinch is a communication management platform designed to help businesses in healthcare, retails, travel, customer care, financial services, and media industries engage with the target audience via video and voice. The application enables organizations to utilize messaging APIs to connect with customers via text messages, rich communication services, WhatsApp, Viber, and MMS.

Read more about Sinch

Users also considered
URVA Connect logo
(0)

Connect your customers to Sales officers anytime, anywhere!

learn more
Streamline customer communication and build better relationships with URVA Connect - the omnichannel platform that centralizes conversations from messaging service, like WhatsApp, FB Messenger, Instagram DM, SMS, and more, all from a single interface. URVA Connect makes it easy to manage and respond

Read more about URVA Connect

Users also considered
Cleomitra logo
(0)

AI CRM with WhatsApp automation for business

learn more
CLEOMITRA is a customer relationship management platform that consolidates communication channels including WhatsApp, Instagram, email, and calls into a unified inbox. The software includes features for contact management, scheduling, billing, campaign management, and lead tracking with automated follow-ups and template responses. CLEOMITRA offers integration capabilities with existing business tools and provides analytics dashboards for monitoring customer engagement and sales performance.

Read more about Cleomitra

Users also considered
Web1on1 logo
(0)

Online platform with a WhatsApp messaging interface

learn more
Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

Read more about Web1on1

Users also considered
Insurance customer portal logo
(0)

Self-service portal for policy & claims

learn more
DICEUS Customer Web Portal is an insurance self-service platform allowing policyholders to manage their needs via a personalized dashboard. It offers policy tools, claims tracking, instant quotes, secure payments, real-time updates, document management, broker contact, and renewal reminders. The solution integrates with insurance systems, CRM platforms, and data warehouses to support omnichannel experiences.

Read more about Insurance customer portal

Users also considered
Woonig logo
(0)

Cloud-based real-estate CRM tool for property managers.

learn more
Woonig is a cloud-based real-estate CRM platform that helps businesses digitize and automate property management processes. The solution offers a unified interface that helps facilitate communication and interaction between property managers, tenants, condominium owners, and service providers. Woonig also provides features such as automated workflows, smart-ticketing, multi-channel communication tools, and third-party integration.

Read more about Woonig

Users also considered
SmartInbox logo
(0)

All-in-one online conversation app for e-commerce businesses

learn more
SmartInbox is an online conversation app for e-commerce businesses that keeps all customer communication in one place. This easy-to-use, automated platform gives e-commerce stores a personalized inbox, enabling them to deliver timely responses for customer requests, status updates, and more.

Read more about SmartInbox

Users also considered
Smartz Commz logo
(0)

Cloud-based customer experience platform

learn more
Smartz Commz enables businesses to create, cultivate and manage customer experiences on a single platform. Using real-time analysis professionals can track customer interactions with an AI-driven sentiment engine, manage multiple interactions on a single pane, control interactions with built-in survey and rating capabilities. With real-time feedback and monitoring, businesses can manage the impact of bad experiences.

Read more about Smartz Commz

Users also considered
Jeeva logo
(0)

help leaders transform their companies into customer-centric

learn more
Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience.

Read more about Jeeva

Users also considered
Ordaana logo
(0)

Streamlining service businesses with ease.

learn more
Ordaana is an all-in-one small business management software that aims to streamline operations for service-oriented businesses. It offers features like service orders, custom forms, team scheduling, SMS messaging, payments, and client portals. Ordaana seeks to simplify appointment scheduling, automate billing, and provide secure client portals for an enhanced service experience.

Read more about Ordaana

Users also considered
Sinch SMS API logo
(0)

SMS marketing platform for marketers.

learn more
Sinch SMS API is a cloud-based SMS marketing platform that utilizes APIs and SDKs to streamline SMS communication. The solution provides various functions such as direct connections to carriers, virtual number for testing, multi-language support, and call authentication tools. Sinch SMS API also helps manage regulatory compliance, ensure data security, and protect against SMS fraud. Key features include data dashboard, REST APIs, self-serve portal, campaign scheduling, reporting, and more.

Read more about Sinch SMS API

Users also considered
etrack1 logo
(0)

For customer centres with passionate customer service manage

learn more
etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered