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Customer Engagement
Instant messaging

Top Rated Customer Engagement Software with Live Chat - Page 12

Last updated: April 2026

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Breezio

(0)

Community and Collaboration Platform for Associations

Breezio is a community management platform that enables users to connect with community members via a unified portal. The platform can be fully customized to fit the needs of any business or organization.

Read more about Breezio

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urLive

(0)

Personalize customer engagement with live video calls

Customer-initiated video calls to your team open new channels of engagement. A single click instantly starts a private, secure video call with your designated team. The cloud service automatically routes customers to team skills and availability. Includes collaborative tools, scheduling, and more.

Read more about urLive

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Cleomitra

(0)

AI CRM with WhatsApp automation for business

CLEOMITRA is a customer relationship management platform that consolidates communication channels including WhatsApp, Instagram, email, and calls into a unified inbox. The software includes features for contact management, scheduling, billing, campaign management, and lead tracking with automated follow-ups and template responses. CLEOMITRA offers integration capabilities with existing business tools and provides analytics dashboards for monitoring customer engagement and sales performance.

Read more about Cleomitra

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Ubots

(0)

Value experiences for amazing brands

Conversational AI platform that provides businesses with a chatbot to facilitate and streamline interactions with customers.

Read more about Ubots

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Saysimple

(0)

Dynamic Customer Engagement Platform

We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

Read more about Saysimple

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Maslo

(0)

Sales gamification platform

Maslo is a SaaS platform that boosts sales and loyalty with gamified challenges, digital rewards, and real-time insights.

Read more about Maslo

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Chat360

(0)

Cloud-based conversational AI chatbot for businesses.

Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

Read more about Chat360

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Sinch

(0)

Text, voice and data communication management software

Sinch is a communication management platform designed to help businesses in healthcare, retails, travel, customer care, financial services, and media industries engage with the target audience via video and voice. The application enables organizations to utilize messaging APIs to connect with customers via text messages, rich communication services, WhatsApp, Viber, and MMS.

Read more about Sinch

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Relay

(0)

Mobile engagement automation for service based enterprises

Relay is a mobile communication platform that helps businesses to connect with customers and build relationships with highly personalized, high-impact messaging

Read more about Relay

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CallVU

(0)

Digital call experience platform for call centers

CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

Read more about CallVU

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Proto AICX Chat

(0)

CX automation for support teams

Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.

Read more about Proto AICX Chat

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Qnvert

(0)

Cloud-based customer engagement solution

Qnvert omnichannel customer engagement platform is an advanced solution that helps businesses integrate and engage with customers across all touchpoints. This comprehensive platform offers features like marketing automation, sales analytics, and multi-channel communication tools to deliver an exceptional brand experience and improve customer satisfaction.

Read more about Qnvert

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Jix

(0)

Basics of AI - Conversational Learning with Chatbot Kim

Chatbot Kim gets your staff ready for AI Basics within 30 minutes! Available via cloud, on-premise, SCORM, browser or iFrame.

Read more about Jix

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Zigment

(0)

Customer engagement and lead nurturing solution

Zigment is an AI-based sales platform that hlps businesses convert prospects into qualified leads through automated and personalized conversations across digital channels. It helps businesses streamline communication and boost conversion rates through its AI-based sales engagement platform.

Read more about Zigment

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Emplifi Service Cloud

(0)

End-to-end care and support for your customer

Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey.

Read more about Emplifi Service Cloud

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etrack1

(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

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