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Customer Engagement Software - Page 14

Last updated: April 2026

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356 software options

Dynosend logo

Customer experience automation platform

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Dynosend helps businesses engage their customers with email marketing, marketing automation and contact CRM.
Send data-driven emails, sms, webhooks and slack messages in one place.

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EngageCX logo

Customer communications and document management software

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MHC EngageCX is a customer communications management software that helps businesses connect with customers via email, SMS, and other communication channels. It enables employees to create documents such as sales quotes, invoices, collection letters, contracts, and product announcements in real-time.

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eGain Suite logo

Cloud platform provider for customer engagement automation

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eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

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Joonbot logo

No-code Chatbot

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Joonbot is an intuitive no-code chatbot builder that can boost engagement rates for businesses, help in lead generation, and improve sales.

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Qnvert logo

Cloud-based customer engagement solution

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Qnvert omnichannel customer engagement platform is an advanced solution that helps businesses integrate and engage with customers across all touchpoints. This comprehensive platform offers features like marketing automation, sales analytics, and multi-channel communication tools to deliver an exceptional brand experience and improve customer satisfaction.

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Atakian Engage logo

From Unboxed to Engaged!

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Atakian Engage is a cloud-based customer engagement tool that enables businesses to streamline post-sale engagement and enhance customer loyalty.

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ES Engage logo

AI-driven customer loyalty & engagement platform

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AI-powered e-commerce personalization delivering real-time, tailored offers to drive shopper engagement and conversion.

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CallVU logo

Digital call experience platform for call centers

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CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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Ordaana logo

Streamlining service businesses with ease.

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Ordaana is an all-in-one small business management software that aims to streamline operations for service-oriented businesses. It offers features like service orders, custom forms, team scheduling, SMS messaging, payments, and client portals. Ordaana seeks to simplify appointment scheduling, automate billing, and provide secure client portals for an enhanced service experience.

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Just AI Conversational Platform logo

From voice call agents and chatbots to virtual assistants

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An end-to-end comprehensive AI platform to design, build, test, host, and deploy AI-powered bots of any complexity and level

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Roundesk logo

Telecom and customer relationship software provider

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Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

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EngageLab logo

Omnichannel marketing & automation platform

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EngageLab is an omnichannel customer engagement platform that integrates multiple communication channels including app push notifications, web push, SMS, email, and WhatsApp Business API. The platform features marketing automation with drag-and-drop workflows, AI-powered analytics, and a customer service solution called LiveDesk. It also includes security tools such as one-time password verification and AI-driven CAPTCHA for bot detection.

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Cleomitra logo

AI CRM with WhatsApp automation for business

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CLEOMITRA is a customer relationship management platform that consolidates communication channels including WhatsApp, Instagram, email, and calls into a unified inbox. The software includes features for contact management, scheduling, billing, campaign management, and lead tracking with automated follow-ups and template responses. CLEOMITRA offers integration capabilities with existing business tools and provides analytics dashboards for monitoring customer engagement and sales performance.

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Telecmi logo

Business phone system

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TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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KNVEY logo

"Be Easier to Do Business With"

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KNVEY is the all-in-one digital experience platform that integrates DAM, CMS, PIM, AI, and smart forms for easy website and app management. Be easier to do business with for your customers, employees, partners, suppliers, and dealers!

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binds.co logo

White-labeled survey tool to measure customer satisfaction

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binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

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Userwell logo

User Feedback Management Software

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Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

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Emplifi Service Cloud logo

End-to-end care and support for your customer

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Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey.

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SankeyJourney logo

Visualize Your Customer's Journey with SankeyJourney

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Online tool for analyzing user journeys through Sankey diagrams or flow charts. Upload a CSV file containing event data from your website or app, and quickly generate an interactive data visualization interface that illustrates your customer paths. Boost your engagement, retention, and monetization.

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Veritouch logo

CRM software for improving client engagement

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VeriTouch is a customer engagement CRM solution built on Microsoft Dynamics 365. It consolidates data from an organization's back-end systems and digital channels, providing a unified front-end with standardized processes to serve customers efficiently.

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Pega Customer Decision Hub logo

Customer engagement system with customizable taxonomy rules

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Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

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ITM Customer Portal logo

Cloud-based customer engagement platform for businesses

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ITM Customer Portal is a B2B platform integrating with SAP Business and offering real-time customer interactions via web and mobile.

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Maslo logo

Sales gamification platform

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Maslo is a SaaS platform that boosts sales and loyalty with gamified challenges, digital rewards, and real-time insights.

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CSAT.AI logo

A Customer Service QA and CX Platform Built for Today!

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CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

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Mobile Marketing Cloud logo

For data-driven, omnichannel and personalized marketing.

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Mobile Marketing Cloud is an all-in-one software solution empowering marketers to create superior customer journeys that increase engagement and conversion. It includes a Customer Data Platform with smart segments, omnichannel campaigns, mobile landing pages, automated multi-step workflows, & more.

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