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Customer Experience Software - Page 14

Last updated: April 2026

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368 software options

mySQM Customer Service QA logo
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FCR Insights Software

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Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

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EngageCX logo
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Customer communications and document management software

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MHC EngageCX is a customer communications management software that helps businesses connect with customers via email, SMS, and other communication channels. It enables employees to create documents such as sales quotes, invoices, collection letters, contracts, and product announcements in real-time.

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VeriChannel logo
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Secure and unified platform for omni-channel delivery

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VeriChannel offers a secure unified platform that empowers organizations to manage seamless, consistent, and engaging customer journeys across multiple customer touch points including web, mobile, kiosk, and even ATMs. With fully responsive user interfaces, customers and staff can access the system from devices of varying sizes and resolutions.

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Touchpoint CX logo
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Empower employees to improve customer experience

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Touchpoint CX is a cloud-based customer experience (CX) management platform. It helps amplify voice of customer (VoC) initiatives and convert customer feedback into real-time insights and actions across an entire organization.

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Joonbot logo
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No-code Chatbot

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Joonbot is an intuitive no-code chatbot builder that can boost engagement rates for businesses, help in lead generation, and improve sales.

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Roundesk logo
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Telecom and customer relationship software provider

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Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

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Reeview logo
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Review and reputation management software

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Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

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CallVU logo
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Digital call experience platform for call centers

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CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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Reviewly.ai logo
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Get more Google reviews with AI

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Reviewly.ai is an AI Assisted Google Review and Business Response platform that helps local business owners generate more reviews online using our rapid reviews process.

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

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SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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EngagePackage logo
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Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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TRACX logo
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SaaS social media and customer experience optimization tool

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TRACX enables organizations to streamline feedback collection operations to help improve information processing and promote data-driven insights. Key features include text analysis, visual analytics, customer experience management, customizable templates, branding tools, and feedback management.

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Claimlane logo
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Claimlane removes the need for manual claims processing

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Claimlane makes returns and warranty claims easier with automation by eliminating the need for tedious email communication and manual spreadsheets. By automating tasks like return approvals and claims tracking, Claimlane saves time, reduces errors, and improves overall efficiency.

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Me-Grow Enterprise logo
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Integrated Insights Management Platform (AI-powered)

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Me-Grow Enterprise, powered by Markelytics Solutions, is an integrated platform designed to transform how businesses engage with customers. Combining both qualitative & quantitative data through surveys, polls, & discussions, it offers a mixed-methodology approach for deeper, actionable insights.

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Feedback Survey Kiosk logo
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Customer feedback solution

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One Tap Feedback surveys that are emoji based. Feedback Kiosks or QR Code Surveys.

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BetterFeedback logo
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Qualitative customer feedback analysis software

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BetterFeedback is a feedback analytics tool that helps product teams organize customer feedback, analyze qualitative data, track opportunities, and more.

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SimplyReview logo
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Sotware for collecting video and text reviews from customers

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SimplyReview is a cloud-based video testimonial software that helps businesses collect authentic customer reviews and transform them into social proof. The platform makes it easy to automate the review collection process, allowing customers to record their testimonials directly from their devices. With customizable review pages and seamless website integration, SimplyReview enables businesses to showcase their customer experience and drive more conversions.

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JourneyTrack logo
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Customer Journey Mapping. Reimagined.

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JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

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sterloCare logo
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sterloCare-Digitize care, Streamline ops, Elevate compliance

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sterloCare is a healthcare solution designed to help hospitals improve service, quality and compliance, and streamline the operations of all departments. It integrates with existing HIS and is available for cloud or on-premise deployment.

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Scuba logo
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Transform customer experience with continuous intelligence

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Scuba Analytics is a customer journey analytics tool that allows you to run no-code queries against time-series data, so you can get answers about your most pressing data questions in a matter of seconds. And Scuba can also be provisioned in your cloud provider of choice.

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Evermuse logo
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Cloud-based customer experience solution

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Product, Customer Success & Sales team members use Usermuse to record and synthesize conversations with (prospective) users into Product-team relevant signals (e.g., needs, pain points, and sentiment) to guide roadmapping.

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Qemotion logo
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Emotional and semantic analysis software

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Qemotion is a cloud-based semantic and emotional analysis solution designed to help businesses evaluate the opinions of employees and customers via a unifed portal. The platform includes artificial intelligence technology, which lets organizations identify customer issues, track ratings and reviews, and take appropriate measures to ensure an optimized customer experience.

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Kinetic logo
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No-code interactive forms for email marketing

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Kinetic is a no-code form builder that enables direct-to-consumer brands to collect zero-party data through interactive forms embedded directly within email messages. The platform features a drag-and-drop builder, native synchronization with Klaviyo, and supports various form types including quizzes, surveys, and preference forms. Kinetic is designed to work across all email inboxes without requiring recipients to leave their inbox to complete forms.

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SmartReviews logo
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Smarter Feedback, Stronger Business.

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SmartReviews collects customer feedback via web, SMS, email, and in-person, unifying insights to improve satisfaction and loyalty. Must Try it

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Nextpond logo
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Business process & customer experience management

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Nextpond is a business process & customer experience management solution for any size business, with real-time customer feedback & employee training

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