getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

IT Ticketing Systems Software - Page 2

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

159 software options

The Mortgage Office logo

Web-based mortgage and loan servicing software

learn more
The Mortgage Office is a web based loan servicing software which helps to streamline, manage and automate current loan servicing tasks

Read more about The Mortgage Office

Users also considered
Flowlu logo

Work automation and team collaboration in one platform.

learn more
Flowlu’s IT ticketing system streamlines support by centralizing requests, automating workflows, and tracking issue resolution. Assign tickets, set priorities, and collaborate with your team to ensure quick responses and efficient problem-solving. Keep customers informed with real-time updates.

Read more about Flowlu

Users also considered
Agiloft logo

Cloud-based tool for contract lifecycle management.

learn more
Agiloft offers a cloud-based contract lifecycle management (CLM) system that enhances business efficiency and minimizes risk by streamlining contract procedures. Its Data-first Agreement Platform offers deep insights into contract data, promoting collaborative agreement formation across organizations. Agiloft automates key contract management activities, allowing for the creation of superior contracts more swiftly.

Read more about Agiloft

Users also considered
Contact Boss logo

CRM database management tool for managing contacts

learn more
Contact Boss is a database management solution designed to help small to midsize retail businesses, non-profits, & entrepreneurs manage contact details & customer communication. The legacy data support functionality lets users upload & merge existing databases, as well as detect duplicate entries.

Read more about Contact Boss

Users also considered
Mothernode CRM logo

Complete CRM for Small and Medium Sized Businesses

learn more
Cloud based CRM for sales teams

Read more about Mothernode CRM

Users also considered
HelpCrunch logo

Customer Communication tool for support, marketing & sales

learn more
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales.
Increase conversions and sales, improve support, and grow faster with HelpCrunch.
Features:
- Live Chat
- Chatbot
- Email Marketing
- Help Desk
- Knowledge Base
- Popups
Try HelpCrunch for free!

Read more about HelpCrunch

Users also considered
ProProfs Chat logo

Live chat software for websites

learn more
ProProfs Chat is a real-time sales & support live chat tool for websites, designed to help businesses connect with, assist, engage & convert website visitors

Read more about ProProfs Chat

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
Yonyx logo

Decision tree driven Interactive guides for customer service

learn more
Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system. Yonyx guides help improve CSAT & First Call Resolution, while reducing average handle time & deflecting calls

Read more about Yonyx

Users also considered
AddressTwo logo

Simple CRM for Small Business

learn more
AddressTwo is a web-based customer relationship management (CRM) software, which helps small businesses manage contacts, and sort and segment leads, track activities, schedule follow-up, and process email and postcard marketing for clients.

Read more about AddressTwo

Users also considered
InStream logo

Sales, contact management & relationship automation tool

learn more
InStream is a sales, contact management & relationship automation tool designed to enable SMBs to build, manage & sustain effective customer relationships

Read more about InStream

Users also considered
Answerbase logo

Meet your customers’ and company's information needs

learn more
Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse relevant content and articles to meet their demand for information about your products and services.

Read more about Answerbase

Users also considered
AtemisCloud logo

Full Business Management SaaS for service companies

learn more
AtemisCloud is an advanced Business Management SaaS platform with features covering customer management, marketing, HR, back office, administration, projects, and finance. Used in 60 countries by 1500 corporations and SNE for the last 23 years.

Read more about AtemisCloud

Users also considered
Wowdesk logo

Omnichannel customer service help desk software

learn more
Wowdesk is a web-based, omnichannel help desk solution designed to deliver positive customer experiences for businesses of all sizes. The platform automates the tracking, recording & lifecycle of customer service requests, and can be customized for different workflows, SLA rules, and org structures.

Read more about Wowdesk

Users also considered
Total Network Inventory logo

PC audit and software inventory solution

learn more
Total Network Inventory (TNI) is a solution for handling PC, Mac, Linux, and FreeBSD audit, reporting and software license management.

Read more about Total Network Inventory

Users also considered
Helprace logo

All-in-one customer service solution

learn more
Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application

Read more about Helprace

Users also considered
SherpaDesk logo

A support soution to help track time and manage projects

learn more
A complete solution to help organizations track customer support issues, capture billable time and monitor project profitability

Read more about SherpaDesk

Users also considered
Magentrix logo

We make portals. It's not magic. It's Magentrix.

learn more
Magentrix specializes in partner portals (PRM) and customer success portals. Seamlessly integrating with your CRM to maintain a single corporate data source.

Read more about Magentrix

Users also considered
Suptask logo

Team ticketing for faster resolutions integrated in Slack

learn more
Internal ticketing closely aligned with your teams. Work with your team-to-team tickets purely on Slack where your conversations are the tickets. Instant communication and collaboration reduces the overall resolution time on your customer cases.

Read more about Suptask

Users also considered
Qualaroo logo

Powerful Survey And Feedback Management Tool

learn more
Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

Read more about Qualaroo

Users also considered
Salesflare logo

Intelligent CRM for small and medium-sized B2B businesses

learn more
Salesflare is an intelligent CRM for small and medium-sized B2B businesses, who want to sell more with less work. Unlike many other CRMs, it's very practical and simple to use. Amongst other things, Salesflare will automate your data input, send email sequences, and assist with following up leads.

Read more about Salesflare

Users also considered
Infor Sales & Catering logo

Cloud-based sales and catering software for complex events

learn more
Infor Sales & Catering is a cloud-based sales, catering, and event management solution that supports the full event lifecycle. It centralizes booking, operations, catering, and billing to help hospitality organizations manage complex events with greater visibility and control.

Read more about Infor Sales & Catering

Users also considered
Shape logo

Cloud-based CRM, sales & marketing automation software

learn more
Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

Read more about Shape

Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

learn more
Hiver is a modern, AI IT ticketing system that helps teams resolve tickets quickly without the complexity of legacy ITSM tools. It offers multichannel ticketing, AI-powered triage and workflows, seamless collaboration with notes and @mentions, plus self-service via chatbots and a knowledge base.

Read more about Hiver

Users also considered
Auvik logo

Tool that gives IT teams network visibility and control

learn more
Auvik is a cloud-based network management software that automates and streamlines network tasks through real-time network mapping, alerting, configuration backups, network traffic analysis, and more. Auvik helps IT teams gain true network visibility and control.

Read more about Auvik

Users also considered