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Live Chat Software

Last updated: April 2026

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198 software options

Zendesk Suite logo

AI powered customer service across all channels

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Zendesk offers industry leading live chat software that’s quick to implement and easy to use. It lets you deliver real time, conversational support on web, mobile, and social media like Facebook/WhatsApp. Response times can be as fast as 30 seconds and agent performance can improve by 25%.

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Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Fin logo

Cloud-based AI agent for customer service

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Fin is an AI agent for customer service that instantly answers queries, takes action, and can resolve the majority of the support volume. It can also seamlessly hand off to the team when needed.

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Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

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Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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Vision Helpdesk offers four products to manage customer support for all size business.

1) Multi channel Help Desk Software
2) Satellite Help Desk (Multi company help desk )
3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint)
4) Live Chat Software

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TEAMSource logo

Cloud-based AI writing assistant

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TEAMSource is a cloud-based AI platform that optimizes various business operations by providing customized AI training for data and allows users to collaborate with AI professionals in preferred areas.

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TruChat logo

Natural language processing powered chatbot + live chat

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TruChat is an AI powered chatbot & live chat platform that lets users build multichannel conversational marketing chatbot solutions easily without any coding, as well as control customer conversations across all major messenger platforms, company mobile app, and websites with a single system

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Conferbot logo

Build chatbots for lead generation, customer support, survey

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Are you looking for a way to engage your visitors and build engaging conversations without having to code? Then you need to check out Conferbot!

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

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DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

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Whautomate logo

WhatsApp automation and customer engagement platform

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Whautomate is a platform that leverages WhatsApp to provide businesses with automation and customer engagement tools, allowing users to streamline workflows, save time, and optimize sales.

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Cugic logo

Live chat capabilities for conversing with website visitors

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Cugic is an online live chat and a help desk solution for small and medium-sized businesses keen to engage with customers in real time via existing web channels

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OneHash Chat logo

World's 1st FaaS

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OneChat is an all-in-one customer communication solution.

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Comapi logo

Communications platform as a service (CPaaS)

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Comapi is a cloud-based omnichannel communications solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, in-app messages, and more.

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Instabot logo

Conversations that Increase Conversions

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Instabot is a powerful, flexible, and easy to use chatbot service built by experts. Have your first custom bot built for you, or deploy your own in minutes. Instabot uses NLP and AI to gain knowledge quickly and answer hundreds of questions over time.

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Botgate logo

Conversational AI platform for sales and marketing

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Botgate AI is a conversational marketing platform designed specifically for sales and customer success teams. Our hybrid model combines an intelligent bot with human touch points to shorten your sales cycle, qualify leads faster and improve your conversion rate.

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HelpCenter logo

Helpdesk software

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HelpCenter is a cloud-based helpdesk software used by thousands of businesses worldwide to manage their customer support, live chats and FAQs.

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Quest logo

AI-based customer engagement platform

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Questera is an AI-based customer engagement platform that uses autonomous agents to optimize user interactions across multiple channels. The platform features pre-configured AI agents for email lifecycle marketing, user segmentation, omnichannel journey orchestration, ad retargeting, data analysis, and growth engineering. Questera integrates with existing technology stacks including CRM systems, customer data platforms, and marketing tools such as Salesforce, Snowflake, and HubSpot.

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Digital Clienteling logo

The Live Commerce Platform

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Digital Clienteling is a comprehensive solution designed to enhance online customer experiences through live video and chat co-shopping functionalities. With a focus on fostering meaningful interactions, it offers a range of features to streamline the path the checkout.

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MarketSurge logo

All in one lead management software

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MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

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LEX Reception logo

Cloud-based live chat software

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LEX Reception is a cloud-based software that helps users with dedicated legal receptionist support 24/7. The receptionists handle legal intake and client retention to build strong relationships. It helps team members grow, nurture potential clients, and work with CRM so teams can focus on casework.

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CafeX Suite logo

One-click web, audio & video collaboration

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CafeX Meetings is an online video collaboration solution with HD video, live chat, screen sharing, drag-and-drop content sharing, call recording, and more

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Chat Outsource logo

Live chat solution providing professional chat agents

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Chat Outsource offers trained chat agents to businesses looking for outsourced ‘lead based’ chat support.

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Biocoded logo

Cloud-based platform for managing secured communication

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Biocoded is a cloud-based security platform that allows businesses to securely share messages and files via a unified portal. It offers features like encrypted private messaging, group chat, voice and video conferencing, self-destructing messages, secure file sharing, and tamper-proof IoT access, and more.

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Talkees logo

All your support channels in one AI platform

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Talkees is an AI-powered chatbot that automates customer support across multiple communication channels including web, email, SMS, and WhatsApp. The system centralizes all customer conversations in one interface while providing tailored responses based on company-specific knowledge. Businesses can benefit from features such as 24/7 availability, team collaboration tools, and comprehensive analytics that track response times and customer satisfaction.

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Cleed.ai logo

All-in-one AI Assistant to boost sales and customer care

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Cleed.ai is an AI-powered conversational assistant designed for e-commerce & corporate sites, acting as a digital salesperson that increases conversion and reduces customer service costs, providing a cutting edge & high-end customer experience.

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