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Last updated: April 2026

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421 software options

Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

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Zendesk offers industry leading live chat software that’s quick to implement and easy to use. It lets you deliver real time, conversational support on web, mobile, and social media like Facebook/WhatsApp. Response times can be as fast as 30 seconds and agent performance can improve by 25%.

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Freshdesk logo

Freshdesk

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Text logo

Text

AI-powered support that turns every chat into revenue.

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Text is customer service software that goes beyond resolving conversations — it turns them into revenue. AI agents work alongside human agents in one inbox, handling support, qualifying leads, and driving sales. Trained on your knowledge base. Ready to go in minutes.

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SparrowDesk logo

SparrowDesk

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AI & Agentic Customer Support with Zoona AI

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SparrowDesk offers AI-powered live chat with Zoona AI—engage customers instantly, automate conversations, and deliver real-time support with agentic AI.

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Fin logo

Fin

Cloud-based AI agent for customer service

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Fin is an AI agent for customer service that instantly answers queries, takes action, and can resolve the majority of the support volume. It can also seamlessly hand off to the team when needed.

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Social Intents logo

Social Intents

Live chat software for Microsoft Teams, Slack, and ChatGPT.

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Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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Vision Helpdesk logo

Vision Helpdesk

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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Vision Helpdesk offers four products to manage customer support for all size business.

1) Multi channel Help Desk Software
2) Satellite Help Desk (Multi company help desk )
3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint)
4) Live Chat Software

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Oct8ne logo

Oct8ne the visual Live chat Chatbot & Messaging solution

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Oct8ne is a cloud-based live chat (live chat, chatbot, and messaging) solution with visual support catalog integration. The platform combines live chat and chatbot into one comprehensive system, enabling businesses to interact with their customers more effectively, increase sales, and improve customer satisfaction.

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elastic logo

Chatbot solution to manage customer engagement

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elastic provides an automated chatbot solution for businesses to improve customer service and boost productivity. It offers features like natural language processing and automated responses across several social channels including WhatsApp, Facebook, Instagram, and more to engage customers.

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KaraboAI logo

Enhancing Business Operations with AI Powered Chatbots

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KaraboAI provides AI-powered chatbots designed to streamline and enhance business operations. These intelligent chatbots, tailored for live support and website integration, improve productivity by automating customer interactions and facilitating seamless transactions.

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USAN Contact Suite for Amazon Connect logo

Extending the power and breadth of Amazon Connect

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Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

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Chatiico logo

Enterprise Messaging Platform

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Chatiico is a web-based enterprise messaging application that allows companies to scale their customer conversations.

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Glia logo

Personalized live customer experience & engagement

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Glia is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors.

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WorkHub Tasks logo

All sort of organizations from small to enterprise-level

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WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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Talkees logo

All your support channels in one AI platform

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Talkees is an AI-powered chatbot that automates customer support across multiple communication channels including web, email, SMS, and WhatsApp. The system centralizes all customer conversations in one interface while providing tailored responses based on company-specific knowledge. Businesses can benefit from features such as 24/7 availability, team collaboration tools, and comprehensive analytics that track response times and customer satisfaction.

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PolyAI logo

Customer-led voice AI for enterprise contact centers

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PolyAI is a voice AI platform designed to transform call centers into revenue generators by resolving calls and consistently delivering customer experience. PolyAI's conversational AI platform allows customers to speak naturally, interrupt, and change topics while maintaining a seamless interaction.

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Twilio Flex logo

Omnichannel customer communications system

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Twilio Flex provides a flexible and scalable omnichannel contact center platform that puts businesses in control of customer interactions. The software gives companies the power to customize every aspect of their customer experience while also meeting the unique needs of each business. Twilio flex includes features such as agent interfaces,communication channels, interaction routing, voicemail, call waiting, callbacks, outbound dialing, cold transfer, warm transfer, and more.

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Whisbi logo

The power of Live Engagement

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Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

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SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

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Explore SAAS First's Live Chat on GetApp. Drive customer engagement with real-time chat, AI chatbot support, and seamless customer data integration. Boost your email open rates and create personalized campaigns. Install and integrate with ease. Discover the transformative power of live chat today.

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ChatHQ logo

Customer engagement software for marketing agencies

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ChatHQ is a customer engagement software designed to generate more leads, increase sales revenue, simplify customer support, and accelerate product adoption for digital marketing agencies. It offers dynamic engagement tools, advanced live chat, AI-powered knowledge bases, and comprehensive analytics.

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Cugic logo

Live chat capabilities for conversing with website visitors

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Cugic is an online live chat and a help desk solution for small and medium-sized businesses keen to engage with customers in real time via existing web channels

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ViaSay logo

Platform that makes customer interactions simple & efficient

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ViaSay is a leading Conversational AI and Customer Experience Automation platform.

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Chatsi logo

AI-Powered Storefront Sales Agent for Ecommerce

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Chatsi is your 24/7 AI sales pro—trained on your product data, brand voice & industry. It delivers instant, personalized guidance, integrates seamlessly with platforms like Shopify & WooCommerce, boosts conversions, and turns every chat into insight for smarter business growth.

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AlphaChat logo

Conversational AI platform with virtual assistants

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AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.

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Twixor logo

Customer communications management software

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Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

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