getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Remote Support Software with Workflow Management - Page 2

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

49 software options

Pulseway logo

Remote monitoring and management platform for IT

learn more
Pulseway is a remote monitoring and management software designed for managing workstations, servers, and network devices across Windows, Mac, and Linux environments. The platform includes real-time monitoring with actionable alerts, remote control capabilities with unlimited sessions, automated patch management for operating systems and third-party applications, and scripting tools with auto-remediation features.

Read more about Pulseway

Users also considered
LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.

Read more about LiveAgent

Users also considered
VSight Remote logo

AI-driven AR Remote Assistance for effective problem-solving

learn more
VSight’s AR Remote Assistance provides secure, real-time support for on-site teams, quickly resolving issues to reduce downtime and cut costs. Smart glasses compatibility andbroad device compatibility, and seamless CRM/ERP integration, it’s ideal for industries needing reliable, adaptable solutions.

Read more about VSight Remote

Users also considered
WorkHub Connect logo

A smart way to Connect!

learn more
A novel employee communication platform that allows instant contact between your remote staff via convenient chatting and video calling options.

Read more about WorkHub Connect

Users also considered
EV Reach logo

Remote support management solution

learn more
EV Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets.

Read more about EV Reach

Users also considered
SuperOps logo

PSA-RMM PLATFORM FOR MSPs

learn more
SuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs. Packed with features like asset, policy, patch, and client management, SuperOps.ai is on a mission to build the next-gen MSP platform.

Read more about SuperOps

Users also considered
Applivery logo

Applivery MDM: the easiest way to manage all your devices

learn more
Modern UEM / MDM platform for secure and remote management of Android, Apple, and Windows devices. Easy setup, seamless integration.

Read more about Applivery

Users also considered
TeamViewer Frontline logo

Smarter operations start with a connected workforce.

learn more
TeamViewer Frontline is the industrial AR-powered connected worker platform that transforms enterprise data into actionable digital workflows, empowering workers and leaders to drive productivity, efficiency, and smarter operations at scale.

Read more about TeamViewer Frontline

Users also considered
Syxsense logo

Unified Security and Endpoint Management

learn more
The Syxsense multi-point remote management allows you to remote control any systems in your organization from any browser without deploying a remote control client. No software required. Syxsense supports integration with TeamViewer.

Read more about Syxsense

Users also considered
Crisp logo

All-in-one multi-channel solution for customer messaging

learn more
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

Read more about Crisp

Users also considered
SysAid logo

AI-enabled ITSM platform for businesses of all sizes

learn more
SysAid is an ITSM software platform that enhances IT service management with AI chatbots, workflow automation, and asset management.

Read more about SysAid

Users also considered
Freshservice logo

A complete IT service management (ITSM) tool for business

learn more
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

Read more about Freshservice

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

learn more
Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

Read more about Zoho Desk

Users also considered
Freshdesk logo

Online helpdesk system and customer service software

learn more
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

Read more about Freshdesk

Users also considered
JIRA Service Management logo

IT service platform for unified support

learn more
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Qubicles logo

Revolutionary blockchain-powered contact center software

learn more
Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes.

Read more about Qubicles

Users also considered
SnapSupport logo

Remote support solution for field teams

learn more
SnapSupport is a web-based equipment maintenance solution designed to help companies facilitate collaboration between field teams across multiple locations. New team members can be added to conversations, enabling real-time participation using the mobile application to resolve customer issues.

Read more about SnapSupport

Users also considered
SightCall logo

The more you see, the better you serve

learn more
SightCall enables your technicians to easily connect to the data and solutions resolving problems faster through remote, guided interaction. Trust a platform built on a secure global network that works when and where you need it.

Read more about SightCall

Users also considered
Kaseya VSA logo

IT systems management software for internal IT and MSPs

learn more
Manage All of IT from a Single Integrated Console. Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA.

Read more about Kaseya VSA

Users also considered
Helpshift logo

Digital customer service platform and ticketing system

learn more
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

Read more about Helpshift

Users also considered
Electric AI logo

IT management software for managed software providers (MSP)

learn more
Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

Read more about Electric AI

Users also considered
FlexxClient logo
(0)

Digital workspace management solution for IT teams

learn more
FlexxClient is a digital workspace management solution designed for efficient IT support and total observability. It enables enterprises to track, manage, and improve their digital experience while automating common IT tasks to increase efficiency, reduce downtime, and boost productivity. With FlexxClient, organizations can demonstrate their digital health through real-time end-user feedback and observability of workspace performanc

Read more about FlexxClient

Users also considered
VIRNECT Remote logo
(0)

Cloud-based remote work solution

learn more
VIRNECT Remote is an innovative solution enabling efficient remote support, supervision, and recording through real-time wireless video and augmented reality technology.

Read more about VIRNECT Remote

Users also considered