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Speech Analytics Software

Last updated: April 2026

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18 software options

3CX logo

3CX

Web & mobile-based (Android, iOS) communications system.

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3CX is a phone system that handles call queues, built-in video calls, and web conferencing. It integrates website live chat, Facebook & text messages all in one system. The open-platform is fully compatible with popular IP phones & SIP trunks.

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Spiky.ai logo

Empower your revenue team with the Spiky.

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Spiky is a cloud-based sales coaching platform that helps optimize online meetings and elevates interactions through artificial intelligence (AI) technology.

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MeetRox logo

Cloud-based & AI-enabled software for sales and CS meetings

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MeetRox is a cloud-based and AI-enabled software that helps businesses throughout sales and Customer Support Departments record and transcribe sales calls, manage customer relations, and check the quality of the pitch at scale.

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assist365 - AI-powered Virtual Assistant logo

Listen to the "Real Voice of Customer" with assist365

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assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex queries for various use cases.

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Outdoo AI logo

AI Roleplay and Coaching Platform for Customer-Facing Teams

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Outdoo is a unified AI roleplay and coaching platform for real customer conversations, connecting practice to performance through roleplay, interaction analysis, and structured reinforcement that drives consistent execution across customer-facing teams.

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MaxContact logo

AI-powered customer engagement platform

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MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

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Modjo logo

Conversation intelligence software for business teams.

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Gain valuable insights into field activities at scale using our advanced conversational intelligence platform and supercharge your sales team's performance.

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CTM logo

Conversation analytics for marketing attribution

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CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

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daisee logo

AI-enabled speech & semantic analytics software

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Daisee is an artificial intelligence enabled speech & semantic analytics software that helps businesses analyze calls to gain deep insight into customer satisfaction, vulnerability & more. It lets supervisors automatically evaluate call data to detect quality & compliance issues in near real-time.

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Amazon Connect logo

Scalable Omnichannel Contact Center Solution

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Amazon Connect is an omnichannel contact center solution that utilizes built-in AI and ML to deliver high-quality voice and interactive chat experiences. With Amazon Connect, teams can easily automate interactions using intuitive interactive voice response (IVR) systems and chatbots.

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JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

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JustCall’s Speech Analytics delivers transcripts, sentiment, and insights to improve coaching, compliance, and customer satisfaction.

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Vozy logo

Voice AI platform for enterprises

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Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

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Telecmi logo
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Business phone system

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TeleCMI - provides communication solutions for any business cases. TeleCMI is a modern day business phone system which offers global communication solutions for businesses ranging from startups, SMEs and Enterprises.

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VoiceOwl logo
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Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

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Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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Mihup Interaction Analytics logo
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Conversation analytics software for contact centers

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MIA is a conversation analytics application that unlocks insights from business conversations by automating analysis & audits across 100% customer - agent conversations in contact centers.

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Call Optix logo
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AI voice call analytics and sales management tool

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Call Optix delivers advanced speech analytics to analyze conversations, detect sentiment, and extract key insights. Get AI-driven call summaries, customer profiling, and trend analysis to improve sales and support. Integrate effortlessly with VOIP & CRMs for real-time data-driven decisions.

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Cordless logo
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Improve phone support for your customers and your agents

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Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

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Rafiki AI logo
(0)

Unlock truth in your pipeline to forecast with confidence

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Rafiki tracks and alerts key insights such as competitor mentions, prospect engagement, customer questions and more from your sales interactions across web conference calls, dialer calls and email and shares winning rep pitch patterns of top closers to help all your reps close more deals.

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