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Acuitas 3 OmniChannel Edition Logo

Cloud-based eyecare solution for optical retail practices.

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Acuitas 3 OmniChannel Edition - 2026 Pricing, Features, Reviews & Alternatives

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Acuitas 3 OmniChannel Edition overview

What is Acuitas 3 OmniChannel Edition?

Acuitas 3 is the next generation of practice management software for the eyecare industry. From independent locations to hundreds, Acuitas 3 is configurable to support your business needs. Removing the need for multiple vendors, Acuitas 3 enables your practice to thrive using a single platform. From patient records to eye exam workflows and equipment integrations, to stock management, in-depth analytics powered by Microsoft and beyond, Acuitas 3 gives your optical practice the competitive edge.

As an omnichannel solution, Acuitas 3 enables your optical business to provide a consistent online and in-person patient experience across all channels. A single view of the customer. A single view of your business. A unified framework that allows appointment booking, purchasing, payment, communication and interaction online or in-store.

Acuitas 3 is a modular application, with the option to expand on existing eyecare software functionality as your optical business grows, e.g. adding the advanced CRM module for enhanced patient communication capabilities. Software is not one size fits all, Acuitas 3 evolves with your business.

Key benefits of using Acuitas 3 OmniChannel Edition

Diary:
Seamlessly unite in-store and online appointment bookings in a single, centralised platform.

Clinical Records:
Secure patient records powered by intuitive patient search and data validation.

Eye Exams:
Configurable workflows with tailored options based on a patients visit type

Recall & Marketing:
Automated recalls and extensive marketing capabilities across multiple channels

Dispensing:
Intuitive validated dispensing for reduced remakes and an elevated patient journey

Power BI Reporting & Analytics:
Customisable KPI tracking through dashboards complete with drill-down capabilities

Stock Management:
Real-time management of inventory across the business, enhancing accuracy and cost efficiency

eCommerce:
Synced product catalogues across online and in practice sales for a streamlined purchase experience.

Integrations:
Integration with clinical equipment, enabling retrieval of multiple readings within a single click

Security:
Acuitas 3 is backed by ISO-certified security practices and SOC 2 Type 2 accreditation in addition to HIPAA and GDPR compliancy.

Patient Care:
Patients can choose from a wider range of options when interacting with your business e.g. in-store eye exam, remote consultation, or online purchasing.

Centralisation:
Retain a single view of practice performance and processes in real-time for informed decision-making and centralised processes.

Efficiency:
Improve productivity and transparency through automation of processes throughout your practice.

Revenue:
As an omnichannel solution, Acuitas 3 allows you to excel, ensuring your business is best placed to meet patient needs and generate revenue at each stage of the eyecare journey.

Starting price

Acuitas 3 OmniChannel Edition’s user interface

Ease of use rating:

Acuitas 3 OmniChannel Edition reviews

Overall rating

4.0

/5

2

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4.5/10
Rating distribution

5

4

3

2

1

0

2

0

0

0

Acuitas 3 OmniChannel Edition's key features

Most critical features, based on insights from Acuitas 3 OmniChannel Edition users:

Claims management
Insurance management
HIPAA compliant
Decision support
For ophthalmologists
Third-Party integrations

All Acuitas 3 OmniChannel Edition features

Features rating:

Communication management
Workflow management
SMS messaging
Scheduling
Revenue management
Reporting & statistics
Reminders
Records management
Recall Tracking
Practice management
Patient records management
Multi-Location
Medication management
Inventory management
Forms management
For optometrists
EMR/EHR
Email reminders
Electronic payments
Data import/export
Customizable templates
Customizable forms
Appointment management

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Acuitas 3 OmniChannel Edition integrations (1)

Integrations rated by users

We looked at 2 user reviews to identify which products are mentioned as Acuitas 3 OmniChannel Edition integrations and how users feel about them.

Integration rating: 5.0 (1)

Acuitas 3 OmniChannel Edition support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support

Training options

In Person
Live Online
Webinars
Documentation
Videos

Acuitas 3 OmniChannel Edition FAQs

Q. Who are the typical users of Acuitas 3 OmniChannel Edition?

Acuitas 3 OmniChannel Edition has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Acuitas 3 OmniChannel Edition support?

Acuitas 3 OmniChannel Edition supports the following languages:
English


Q. Does Acuitas 3 OmniChannel Edition offer an API?

Yes, Acuitas 3 OmniChannel Edition has an API available for use.


Q. What other apps does Acuitas 3 OmniChannel Edition integrate with?

Acuitas 3 OmniChannel Edition integrates with the following applications:
Sage Accounting


Q. What level of support does Acuitas 3 OmniChannel Edition offer?

Acuitas 3 OmniChannel Edition offers the following support options:
Chat, Email/Help Desk, Phone Support

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