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Aidan Logo

AI call agents that capture, reactivate and book leads

Table of Contents

Aidan - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Aidan overview

What is Aidan?

Aidan is an AI voice agent platform that makes and answers phone calls on behalf of growing businesses. Built for teams where speed to lead decides who wins the deal, Aidan deploys inbound and outbound AI call agents that capture new enquiries, reactivate dormant leads and book appointments straight into your calendar, 24 hours a day, 7 days a week.

Most businesses lose revenue in the gap between a lead coming in and a human calling back. Across Aidan's call data, the average human callback delay is 19.4 hours, yet the first business to respond wins the conversion 78% of the time. Aidan closes that gap by calling every lead within moments, holding a natural, human-sounding conversation, qualifying interest and locking in the next step before a competitor picks up the phone.

Key capabilities

Inbound call handling: Aidan answers every call, including after hours, weekends and peak periods, so no enquiry goes to voicemail. Agents answer questions, qualify callers and book appointments in real time.

Outbound speed to lead: New web form, ad and portal enquiries trigger an immediate outbound call, so prospects hear from you while their intent is highest.

Database reactivation: Aidan's Reactivation Agent works through old and dormant leads in your CRM, re-engaging contacts your team no longer has time to call. Aidan reactivation campaigns reconvert at 13.9%, compared with an industry average of 7.5%, and have recovered more than $9M in revenue from dormant databases across 1.68 million calls.

Appointment booking: Agents check availability and book, reschedule or confirm appointments directly, reducing no-shows and admin load.

CRM integration: Every call outcome, transcript and booking syncs back to your CRM, giving your team full visibility so they can act on hot leads instantly.

Recordings, transcripts and reporting: Review every conversation, track connection, booking and conversion rates, and see exactly where your revenue is coming from.

Custom scripts and brand voice: Each agent is configured to your business, offer and tone, with rules for qualification, objection handling and handover to a human.

Built for your industry

Aidan is used by businesses across health and wellness, real estate, recruitment, financial services and insurance. Fitness studios and wellness franchises use Aidan to convert trial enquiries and win back lapsed members. Real estate agencies use it to follow up appraisal and buyer enquiries and reactivate past contacts. Recruiters use it to screen and re-engage candidates at scale. Financial services and insurance teams use it to respond to quote requests and nurture leads consistently.

Why businesses choose Aidan

Proven on real call data: Aidan's performance insights come from millions of real calls made across its customer base.

Always on: Agents never take leave, never miss a shift and never let a lead go cold.

Scales instantly: Call ten leads or ten thousand without hiring, training or rostering extra staff.

Frees up your team: Your people spend their time on qualified conversations and closing, not chasing unanswered calls.

Fast to launch: The Aidan team helps configure, test and launch your agents, so you see results quickly.

Aidan works with businesses across Australia, New Zealand, the United States and the United Kingdom.

Your leads. Our calls. Your revenue.

Starting price


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Ease of use rating:

Aidan reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

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Aidan's key features

Most critical features, based on insights from Aidan users:

AI/Machine learning
Business process automation
Natural language processing
Personalization
Virtual personal assistant (vpa)

All Aidan features

AI/Machine learning
Business process automation
Natural language processing
Personalization
Virtual personal assistant (vpa)

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Aidan support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum

Training options

Documentation
Live Online

Aidan FAQs

Q. Who are the typical users of Aidan?

Aidan has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does Aidan offer?

Aidan offers the following support options:
Email/Help Desk, FAQs/Forum

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