Astro HMS - 2026 Pricing, Features, Reviews & Alternatives

Astro HMS is a cloud-based, SaaS hotel management system and ERP hosted on Amazon Web Services, designed for hospitality businesses of all types and sizes. The platform consolidates PMS, booking engine, channel manager, CRM, CMS, point of sale, housekeeping, maintenance, MICE, villa management, finance, HR and payroll, business intelligence, and project management into a single application. Web-based access is standard, with mobile access available for maintenance technicians. Target segments include individual hotels, hotel chains, tourist apartment complexes, campings, hostels, vacation villas, and dispersed vacation rental units, covering both independent properties and multi-property groups.

Astro HMS delivers a broad functional scope across the guest lifecycle and back-office operations. The PMS handles reservation management, check-in/check-out, AI-assisted room assignment, invoicing, inventory control, and special private rates. The booking engine supports multi-property rate and availability management, seasonal and day-of-week pricing, discounts, promotions, and upsell of additional services. The channel manager automates availability updates across OTAs with real-time inventory sync and dynamic pricing adjustments. The CRM maintains full guest interaction history with marketing segmentation and automation. The integrated CMS provides a website builder connected to the live database, supporting multi-language content, responsive design, SEO tools, and no-code configuration. Digital marketing capabilities cover guest communication via WhatsApp, SMS, and email, with automation linked to the PMS and point of sale. The finance module supports multi-company, multi-currency operations, financial reporting, and live spreadsheet database queries. HR and payroll functions include staff hiring, shift management, training, payroll generation, and performance analysis.

The business intelligence module in Astro HMS provides customizable, role-based dashboards, scheduled automated reports, historical comparisons of occupancy, ADR, and RevPAR, reservation and cancellation heat maps, market segmentation analysis, and predictive trend detection including anticipatory demand analysis for low-season occupancy and price optimization based on historical behavior and market forecasts. AI-assisted room assignment in the PMS assigns rooms daily based on room classification, guest classification (VIP, direct, OTA), and specific guest preferences such as floor level, noise level, and adjoining rooms, with assignments locking seven days before arrival. AI-assisted email composition generates, translates, and personalizes email responses for sales communication and reservation management. External advisors such as accountants and HR consultants can be granted system access for real-time collaboration. An API is available on demand, and the scalable SaaS architecture removes the complexity of on-premises update cycles.