Benchmark Solutions Practice Management vs Klara

Phreesia

Luma Health

TheraPlatform

Spruce

Jezzam

Big Data MPI

Compare Benchmark Solutions Practice Management and Klara based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Utilizing the most advanced MPI technology and a unique 4-layer approach simplifies implementation and guarantees <1% duplication rate

TheraPlatform is a cloud-based video conferencing platform that helps therapists and behavioral health professionals streamline communication with clients and offer virtual therapy sessions.

Appointment scheduling software that helps businesses manage bookings, payments and other administrative operations on a centralized platform.

Streamline administrative tasks with Benchmark PM–a customizable, integrated practice management solution with seamless scheduling, billing, and reporting, tailor-made for your clinical practice.

Access Controls/Permissions

Accounting

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Scheduling

Bill Payment

Billing & Invoicing

Booking Management

Calendar Management

Calendar Sync

Claims Management

Client Portal

Code & Charge Entry

Compliance Management

Compliance Tracking

Confirmations/Reminders

Contact Database

Credit Card Processing

Customer Database

Customizable Branding

Customizable Dashboard

Customizable Reports

Customizable Templates

Data Import/Export

Document Management

Document Storage

Drag & Drop

Drug Reference Database

Dunning Management

E-Prescribing

Electronic Payments

Electronic Signature

Email Reminders

EMR/EHR

EPCS Compliant

Faculty/Staff Management

For Medical Purposes

For Orthopedics

HIPAA Compliant

Historical Reporting

Insurance Eligibility Verification

Inventory Management

Invoice History

Invoice Management

Medical Billing

Medication Alerts/Warnings

Medication Management

Mobile Access

Multi-Location

Multi-Physician

No-Show Tracking

On Call Scheduling

Patient Communications

Patient Engagement

Patient Portal

Patient Records Management

Patient Scheduling

Payment Collection

Physician Management

Physician Scheduling

Practice Management

Prescription Cancellation

Real-Time Data

Real-Time Reporting

Recurring Appointments

Registration Management

Reminders

Remittance Advice

Reporting & Statistics

Reporting/Analytics

Revenue Management

Scheduling

Search/Filter

Secure Data Storage

Self Service Portal

SMS Messaging

Task Management

Task Scheduling

Third-Party Integrations

Waiting Time Tracking

Workflow Management

Benchmark Solutions Practice Management

Android

Linux

Web-based

Windows

iPad

iPhone

Love the software, easy to use and Love the people behind the software. They made a wonderful product and they teach you how to use it easily.

I would recommend this company and their products. They have a great product and a great supporting staff.

I think that it is important to get software that is easy to use. Also, make sure that the software is customizable, because this will help increase the ease of use.

Customer support is an important aspect to consider when picking a software. A good service team can help ease the process and help reduce any worries that you may have about the system.

We are very satisfied with the products as a whole. I could go in depth about the benefits of each solution, but we do like everything we have purchased from them so far.

Get a good practice management system that is easy to navigate for you. I would recommend taking a look at Benchmark's just because we have had such success with it here at the office.

We are very pleased with them, and the interface is so easy to use. To put it simply, we just love Benchmark.

We didn't want anything huge, but we also wanted someone established enough to take care of our needs. We didn't want to spend the money to upgrade, but I am glad we did.

Office Manager

Our practice made the switch to Antworks in 2018 and have been extremely happy with its functionality. PM system has great billing components.

Benchmark has managed to save me money while also increasing my quality of service. Having a direct line to a knowledgable service person when you need them, such as Kim or Jacques, is a huge plus.

Bad weather in Lynchburg affects the transmission.

EHR system has customization for  templates. Support calls are answered expediently and the customer services representatives are always polite and helpful.

It is very frustrating when the system goes down during a busy day.

PM and EHR are 2 different applications. This is a minimal inconvenience.

I really can't think of anything that I dislike about Benchmark or their software.

Practice Manager

The encounters are laid out very logically making  chart review easier than other EHRs. I like that the software is web-based allowing me to easily work from anywhere.

Benchmark Solutions Practice Management screenshot: Benchmark PM Appointment Scheduling

Benchmark Solutions Practice Management screenshot: Online Live Scheduling App

Benchmark Solutions Practice Management screenshot: Benchmark EHR Document List

Benchmark Solutions Practice Management screenshot: Benchmark PM Online Self-Scheduling

Benchmark Solutions Practice Management screenshot: Benchmark PM Reporting

Benchmark Solutions Practice Management screenshot: Benchmark RCM Denial Management

Benchmark Solutions Practice Management screenshot: Benchmark PM Dashboard

Benchmark Solutions Practice Management screenshot: Benchmark Claims Management

Benchmark Solutions Practice Management screenshot: Benchmark PM Patient Entry

Freelancers

Small Business

With tools for intake, scheduling, payments and more, Phreesia makes care easier for patients, healthcare providers and staff. 

Luma Health offers a patient success platform designed to help businesses unify and automate patient journeys for healthcare organizations. The platform provides a comprehensive suite of tools to streamline patient access, retention, referrals, scheduling, waitlist management, and feedback. It can be integrated with all major electronic health record (EHR) systems, enabling bidirectional data exchange and a seamless patient experience.

Spruce is a cloud-based telemedicine platform for healthcare professionals and clinics to communicate with patients via text, video or audio communication. Features include workflow automation, secure file sharing, rotation scheduling, call forwarding, electronic payments, analytics, and reporting.

Klara is a comprehensive conversational patient engagement solution that helps businesses centralize communication channels, increase provider collaboration, and automate outreach workflows. The platform enables healthcare practices to focus on patient outcomes by streamlining various aspects of patient care.

Automated Responses

Availability Indicator

Availability Management

Broadcast Messaging

Chat/Messaging

Client Database

Communication Management

Customizable Forms

File Sharing

Messaging

Mobile Alerts

Multi-Channel Communication

Multi-Provider Practice

One-to-One Messaging

Online Booking

Online Scheduling

Patient Intake

Rescheduling

Secure Messaging

SMS Reminders

Surveys & Feedback

Telemedicine

Two-Way Audio & Video

Two-Way Communication

Video Conferencing

Virtual Meetings

Virtual Waiting Room

Klara

Lead receptionist

Ve been working with Klara for about 2.5 years and overall have been very happy with the product. D love to have more access to immediate support but overall very happy.

What I like most about the Klara app is the simplicity of getting around the app. It’s very easy to use and you can speak with your provider with ease, as well as send and receive documents/forms.

Customer Service

I love how Klara organizes the message exchange between patients and physicians. The secure messaging, appointment scheduling, and telemedicine are easy and convenient.

Clinical Psychologist

Sometimes patients complain it is annoying to login and that the forms do not autosave mid-way nor allow any field to be empty even if it is irrelevant.

Front desk

I love klara! and i also love its very easy for patients to us and communicate with staff.

I Love that we can communicate with patients like an text message.

Medical Receptionist

It's very user friendly and helps with our practice significantly.

Medical Assistant

Klara is one of the best systems our practice has chosen to invest in for our patient care.

The upload picture feature is also horrible because it doesn't work.

Receptionist

Klara has been very helpful, it's organized and easy to use.

Patient support team

When merging accounts sometimes gives you an error.

These ease of use of the application. It is almost never down and is very intuitive.

Overall I like it and think it is worth the price. If they could improve the login process and forms it would be even better.

Administrative Director

HIPAA-compliant texting that works well with our clinical workflow. We value the new phone integration and feel it has improved our workflow.

Supervisor

I received a lot of complaints about not having a messaging service for the staff, It's only for patient to staff communication. The value for money is not good.

Other than the integration part of Klara with Nextgen I am completely happy with this product.

Benchmark Solutions Practice Management vs Klara Comparison (2026)

Benchmark Solutions Practice Management

Klara

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives