getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Braintrust Logo

AI observability for quality product development

Table of Contents

Braintrust - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

Braintrust overview

What is Braintrust?

Braintrust is an AI observability and evaluation platform that helps organizations build, monitor, and improve artificial intelligence products at scale. The platform supports AI engineering teams, product managers, and organizations that deploy large language models and AI agents in production environments. Braintrust addresses the unique challenges of monitoring and evaluating AI systems by providing comprehensive tracing, evaluation frameworks, and automated pattern discovery capabilities. The platform serves early stage startups building their first AI agents as well as enterprise organizations managing AI systems across dozens of engineers and multiple use cases.

The platform is structured around three interconnected pillars of observability, evaluation, and automation. The observability pillar provides real time trace inspection that captures every prompt, response, and tool call within AI workflows, enabling teams to search across millions of logs and track key metrics such as latency, cost, and quality scores. Custom views and annotations can be created to match specific team workflows without requiring frontend development. The evaluation pillar enables teams to define quality benchmarks through experiments run against versioned datasets and to compare different prompts and models side by side. Evaluation scoring can be performed by large language models, custom code, or human review. The automation pillar centers on Topics, a feature that surfaces patterns across production traces by clustering data according to dimensions such as use case, customer segment, sentiment, and issue type, and supports continuous online scoring with quality gates that block releases when performance thresholds are not met.

Features include Loop, an AI powered optimization agent that generates improved prompts, scorers, and datasets based on performance data and user objectives. A Model Context Protocol server enables developers to query logs, run evaluations, and update prompts directly from integrated development environments, connecting coding agents to the broader AI stack. Braintrust is framework agnostic and integrates with existing technology stacks without requiring rewrites or vendor lock in. Native software development kits are available for Python, TypeScript, Go, Ruby, and C sharp, which allow teams to implement production tracing with only a few lines of code. Production traces can be converted into evaluation datasets with a single click, enabling teams to build regression tests from real failures and edge cases instead of relying on synthetic examples. The underlying infrastructure is powered by Brainstore, a proprietary database designed specifically for nested AI trace data, which optimizes full text search, write latency, and span load times compared to traditional systems.

The platform maintains SOC two Type two certification and GDPR compliance, with support for HIPAA compliant deployments, single sign on via SAML, and role based access control at granular project and resource levels. Hybrid deployment options allow organizations to run the Brainstore data plane on their own infrastructure while retaining access to the platform control plane and analytical capabilities. Comprehensive integration support for major AI providers and frameworks ensures compatibility with diverse technology ecosystems. Organizations can configure custom alerts and quality gates based on performance thresholds to enable proactive issue detection and automated release blocking. Live performance monitoring dashboards provide cost breakdowns across model components including completion tokens, prompt cache writes, cache reads, and standard prompt tokens as part of a scalable trace ingestion architecture capable of handling enterprise production workloads.

Starting price

249usage based /
per month

Braintrust’s user interface

Ease of use rating:

Braintrust reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Braintrust's key features

Most critical features, based on insights from Braintrust users:

Activity dashboard
Activity tracking
API
Auditing
Collaboration tools
Data import/export
Data management
Data security
Data visualization
Generative ai

All Braintrust features

Activity dashboard
Activity tracking
API
Auditing
Collaboration tools
Data import/export
Data management
Data security
Data visualization
Generative ai
Multiple data sources
Natural language processing
Reporting & statistics
Tagging
Third-Party integrations
Workflow management

Braintrust pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

0.00

Features included:

  • $10 Credits Included Per Month + Token Rates
  • 1 GB Processed Data Included + $4/GB Overage
  • 10k Scores Included + $2.50 Per 1,000 Scores Overage
  • 14-Day Data Retention
  • Unlimited Users, Projects, Datasets, Playgrounds, And Experiments

Pro

249

Per month

Features included:

  • $249 Credits Included Per Month (Previously $100 Credits Shown As Struck Through)
  • Token Rates Apply After Credits
  • 5 GB Processed Data Included + $3/GB Overage
  • 50k Scores Included + $1.50 Per 1,000 Scores Overage
  • 30-Day Data Retention
  • Custom Charts, Environments, Priority Support, RBAC (Role-Based Access Control), And More
  • 6–12 Months Free For Qualifying Startups

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Custom Data Retention And Export
  • RBAC (Role-Based Access Control)
  • Premium Support
  • On-Prem Or Hosted Deployment For High Volume Or Privacy-Sensitive Data

User opinions about Braintrust price and value

Value for money rating:

Braintrust support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Live Online
Webinars
Documentation
Videos

Braintrust FAQs

Q. Who are the typical users of Braintrust?

Braintrust has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises


Q. What level of support does Braintrust offer?

Braintrust offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories