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Braintrust Logo

Cloud-based AI agent observability for dev teams

Table of Contents

Braintrust - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Braintrust overview

What is Braintrust?

Braintrust is an active observability platform for teams building and operating AI agents and LLM-powered applications. It covers the full development lifecycle: instrumenting production agents with detailed tracing, running pre-ship evaluations against real datasets, surfacing patterns in live traffic through AI-powered clustering, and closing the loop between production signals and measurable quality improvements. Deployment options include managed SaaS, hybrid (BYOC), and self-hosted configurations available on the Enterprise tier, making it suitable for individual developers, growing teams, and large organizations with strict infrastructure requirements.

The platform unifies tracing, evaluation, dataset management, and production monitoring in a single workflow with no framework lock-in. Production traces convert directly into versioned regression test datasets, grounding evaluations in real failures rather than synthetic examples. The same scorer library runs identically in development experiments and live production, eliminating scoring inconsistency across environments. Quality gates in CI block merges that drop accuracy below defined thresholds. An AI agent called Loop runs evaluations, generates test cases, and iterates on prompts autonomously from plain-language descriptions. The Topics feature automatically clusters production logs into themes such as user intents, failure modes, and edge cases without requiring predefined categories. Additional capabilities include a prompt playground, MCP server for IDE-based log queries and eval runs, an AI Gateway with caching and provider fallbacks, and the Brainstore database, which returns trace queries across millions of spans in under a second.

Braintrust serves engineering and product teams across software, fintech, e-commerce, infrastructure, and developer platform verticals. SDKs are available for Python, TypeScript, Go, Ruby, C#, and more, with integrations for OpenTelemetry, LangChain, LangGraph, OpenAI Agents SDK, Vercel AI SDK, Google ADK, and others. Security and compliance coverage includes SOC 2 Type II certification, GDPR compliance, HIPAA compliance, SSO, and role-based access control (RBAC). Pricing is usage-based with no per-seat charges; a free tier includes 1 GB of processed data and 10,000 evaluation scores.

Starting price

249usage based /
per month

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Braintrust’s user interface

Ease of use rating:

Braintrust reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

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Braintrust's key features

Most critical features, based on insights from Braintrust users:

Activity dashboard
Activity tracking
API
Auditing
Collaboration tools
Dashboard
Data import/export
Data management
Data security
Data visualization

All Braintrust features

Activity dashboard
Activity tracking
API
Auditing
Collaboration tools
Dashboard
Data import/export
Data management
Data security
Data visualization
Generative ai
Integration
Multiple data sources
Natural language processing
Reporting & statistics
Tagging
Third-Party integrations
Workflow management

Braintrust alternatives

Braintrust logo

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Braintrust pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

0.00

Features included:

  • $10 Credits Included Per Month + Token Rates
  • 1 GB Processed Data Included + $4/GB Overage
  • 10k Scores Included + $2.50 Per 1,000 Scores Overage
  • 14-Day Data Retention
  • Unlimited Users, Projects, Datasets, Playgrounds, And Experiments

Pro

249

Per month

Features included:

  • $249 Credits Included Per Month (Previously $100 Credits Shown As Struck Through)
  • Token Rates Apply After Credits
  • 5 GB Processed Data Included + $3/GB Overage
  • 50k Scores Included + $1.50 Per 1,000 Scores Overage
  • 30-Day Data Retention
  • Custom Charts, Environments, Priority Support, RBAC (Role-Based Access Control), And More
  • 6–12 Months Free For Qualifying Startups

Enterprise

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No pricing info

Features included:

  • Custom Data Retention And Export
  • RBAC (Role-Based Access Control)
  • Premium Support
  • On-Prem Or Hosted Deployment For High Volume Or Privacy-Sensitive Data

User opinions about Braintrust price and value

Value for money rating:

Braintrust integrations (4)

Braintrust support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Live Online
Webinars
Documentation
Videos

Braintrust FAQs

Q. Who are the typical users of Braintrust?

Braintrust has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does Braintrust offer?

Braintrust offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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