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Google Cloud
Modular platform for computing, hosting, storage and more
Last updated: April 2025
Table of Contents
Google Cloud - 2025 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2025
Starting from
No pricing info
Alternatives with better value for money
Google Cloud’s pros and cons based on 2,140 verified reviews
To identify what users like and dislike about Google Cloud, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.



Flexible scalability options
97% of reviewers feel positive about Google Cloud's scalability. Users appreciate the platform's ability to efficiently scale resources according to business needs, allowing them to handle heavy workloads and traffic spikes without compromising performance. They find the wide range of services and robust infrastructure particularly beneficial for adapting to changing demands and ensuring operational efficiency.
Extensive API offerings
94% of reviewers feel positive about Google Cloud's API usage. Users think the platform's extensive range of APIs, including Maps, Speech, and Translate, enhances their development projects. They find the seamless integration with other Google services and the intuitive management of API keys particularly useful for improving productivity and creating innovative solutions.


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Robust data storage solutions
92% of reviewers feel positive about Google Cloud's data storage capabilities. Reviewers appreciate the platform's ability to store large amounts of data securely and access it from multiple devices. They find tools like BigQuery and Cloud Storage valuable for managing and analyzing data, enabling them to gain real-time insights and make data-driven decisions.
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Efficient document sharing
92% of reviewers feel positive about Google Cloud's document sharing features. Users report that the platform allows them to share, update, and collaborate on documents in real-time, enhancing team productivity. They value the seamless integration with other Google services and the ability to access shared files from any device, making it easier to manage and organize their work.

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Seamless integrations
92% of reviewers feel positive about Google Cloud's integration capabilities. Users indicate that the platform integrates well with other Google products and third-party tools, facilitating a cohesive workflow. They appreciate the ease of connecting applications and the extensive range of integration options available, which enhance their overall efficiency and productivity.

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Dependence on internet speed
60% of reviewers feel negative about Google Cloud's dependence on internet speed. Users report that slow or unstable internet connections can significantly impact their ability to access and use the platform effectively. They mention issues such as latency, slow loading times, and the inability to work offline as major drawbacks.
Inadequate customer support
55% of reviewers feel negative about Google Cloud's customer support. Some users feel that the support team is slow to respond and not always helpful. They mention that premium support options can be costly and that the quality of assistance may not meet the needs of all businesses, especially those requiring quick resolutions.

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Frequent software issues
41% of reviewers feel negative about Google Cloud's software updates and issues. Users report experiencing bugs, compatibility problems, and outdated help pages. They find the platform's frequent updates confusing and mention that some features are still in beta or missing, which can disrupt their workflow and cause frustration.

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Complex and Costly Pricing
39% of reviewers feel negative about Google Cloud's value for money/pricing. Some users say the pricing structure is complex and challenging to predict, leading to unexpected charges. They report that the multitude of pricing options and services can be confusing. Some users feel certain services are expensive, making it less attractive for small businesses or personal projects. They also mention that premium support solutions can be costly, and the limited free storage space is a drawback.

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Google Cloud's key features
GetApp's analysis of 247 verified user reviews collected between July 2021 and January 2025 identified Google Cloud's most critical features and how it performs according to users.
Reviewers appreciate Google Cloud's secure login capabilities. They highlight the multi-factor authentication, customizable user authentication protocols, and identity verification options. Users report that these aspects protect sensitive data from unauthorized access and ensure data privacy. They find the two-step verification process particularly valuable for preventing breaches. Additionally, reviewers mention the integration with Google Drive and the ease of managing login credentials securely. Of the 80 Google Cloud users who gave detailed accounts of their use of Secure Login, 100% rated this feature as important or highly important.
Users report that Google Cloud's backup and recovery capabilities are reliable and efficient. They appreciate the automated backups, disaster recovery plans, and the ability to restore data easily. Reviewers highlight the protection against data loss, accidental deletion, and corruption. They find the variety of backup options, such as Cloud Backup and Cloud Storage, flexible and cost-effective. However, some users mention that the recovery process can be lengthy and suggest improvements. Of the 121 Google Cloud users who gave detailed accounts of their use of Backup and Recovery, 98% rated this feature as important or highly important.

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Reviewers indicate that Google Cloud provides robust secure data storage. They highlight the advanced encryption algorithms, access controls, and compliance with industry standards. Users appreciate the built-in security capabilities, such as data-at-rest encryption and multi-layered security protocols. They feel confident that their sensitive data is protected from unauthorized access and breaches. Some users mention the integration with Google Drive for additional security. Of the 119 Google Cloud users who gave detailed accounts of their use of Secure Data Storage, 98% rated this feature as important or highly important.
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Users report that Google Cloud's document storage capabilities are versatile and scalable. They appreciate the ability to store, manage, and collaborate on various document types, including text documents, spreadsheets, and presentations. Reviewers highlight the integration with Google Workspace and the advanced security measures, such as encryption and access controls. They find the document storage reliable, with easy access from multiple devices and efficient management of large datasets. Of the 104 Google Cloud users who gave detailed accounts of their use of Document Storage, 98% rated this feature as important or highly important.

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Reviewers highlight the customizable access controls and permissions in Google Cloud. They appreciate the role-based access control (RBAC) and the ability to grant specific permissions to users, groups, and service accounts. Users report that these capabilities help maintain a secure environment by preventing unauthorized access. They find the synchronization with directory services, such as Active Directory, useful for managing access centrally. Some users mention the need for clearer guidance on file access. Of the 79 Google Cloud users who gave detailed accounts of their use of Access Controls/Permissions, 94% rated this feature as important or highly important.
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Users report that Google Cloud offers efficient data storage management capabilities. They appreciate the user-friendly interface, scalability, and capabilities like lifecycle management and versioning. Reviewers highlight the ability to manage large datasets, organize documents, and access data quickly. They find the storage management tools helpful for maintaining data governance and ensuring data availability. Some users suggest improvements for easier file movement between folders. Of the 87 Google Cloud users who gave detailed accounts of their use of Data Storage Management, 93% rated this feature as important or highly important.
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All Google Cloud features
Features rating:
Google Cloud alternatives
Google Cloud pricing
Value for money rating:
Starting from
No pricing info
Google Cloud integrations (322)
Integrations rated by users
We looked through 2,140 user reviews, to identify which products are mentioned as Google Cloud integrations, and what is the users perception.
“Google drive allows you to not only store data, but also, it allows you to share data between others, and also, will backup when connected to WiFi as well.”
“We function almost solely in Google drive so it is vital to integrate and they function perfect together making my life so much easier.”
Nicholas Bator
Sales Manager
“I use both of them to access and share files. Furthermore, Google cloud offers me a wide range of applications and services that can be integrated with Google Workspace such as Google BigQuery, hence allowing me to analyze data and generate insights from Google Workspace”
Leta Daniel
Computer trainer
“Integrating Github into google cloud was really secure and reliable. The results were pretty good.”
Zeynep ERTÜRK İÇEN
PhD student
“Because I also have a iPhone and google don’t allow me to use their cloud on my iphone”
Deon Pryce
Sales
Google Cloud support options
Typical customers
Platforms supported
Support options
Training options
Google Cloud reviews
Overall rating
4.7
/5
2.1K
Positive reviews
96
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.73/10
1.5K
520
67
8
3
Google Cloud FAQs
Google Cloud has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Google Cloud?
Google Cloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Google Cloud support?
Google Cloud supports the following languages:
English, Spanish, French, Dutch, Italian, Chinese (Simplified), Portuguese, Japanese, German, Korean, Turkish, Chinese (Traditional), Indonesian
Q. Does Google Cloud offer an API?
Yes, Google Cloud has an API available for use.
Q. What other apps does Google Cloud integrate with?
Google Cloud integrates with the following applications:
Microsoft SharePoint, Netskope Active Platform, WooCommerce, Telegram, Webex Suite, Jira, xMatters, OneDrive, Trello, Zoho Books, SingleStore, Oracle Database, OpsGenie, Sumo Logic, WordPress, Stripe, SendGrid, Slack, PagerDuty, Splunk Enterprise, ServiceNow, Mailchimp, Twilio, Xero, YouTube, HubSpot CRM, Snowflake, Shopify
Q. What level of support does Google Cloud offer?
Google Cloud offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum