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Google Cloud Logo

Modular platform for computing, hosting, storage and more

Last updated: April 2025

Table of Contents

Google Cloud - 2025 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2025

What is Google Cloud?

Google Cloud Platform is a modular-based platform providing multiple build and scale services to businesses of any size within any industry. It offers tools for document storage, data warehousing, security key enforcement, app creation, API management, AI and machine learning, live chat, and more.

With Google Cloud Platform, users can store large amounts of data in cloud storage and scalable data warehouses with built-in machine learning. Additionally, users have access to relational and non-relational databases for transactions, complex queries, streaming, offline sync, and more. The platform also includes data migration services such as data import for BigQuery, large scale network transfer of data, and a rackable storage server for large volumes of data.

Google Cloud Platform enables users to streamline management workflows with integrated management consoles, browser and mobile device compatibility, and cost optimization tools. The platform also includes a global fiber network, providing users with defense-in-depth network security and reliability. Additional networking features include content delivery, service tiers, telemetry, low-latency DNS serving, traffic management, load balancing, and a network intelligence center for network monitoring, verification, and optimization.

With Google Cloud Platform users can integrate artificial intelligence (AI) and machine learning (ML) into pre-existing applications using custom or pre-trained modules, as well as gather insights derived from text, speech, video, and images. The platform offers natural language features for cloud translation from any language.

Benefits of using Google Cloud

• Build with generative AI, deploy apps, and analyze data with Google-grade security
• Leverage AI agents, AI-powered search, and NotebookLM for enterprises with Google Agentspace
• Accelerate AI journey with Vertex AI, a fully managed AI platform enhanced by Gemini and multiple foundation models

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Google Cloud’s pros and cons based on 2,140 verified reviews

To identify what users like and dislike about Google Cloud, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.

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To determine these pros and cons insights, we analyzed responses from 2,140 verified reviews

Flexible scalability options

97% of reviewers feel positive about Google Cloud's scalability. Users appreciate the platform's ability to efficiently scale resources according to business needs, allowing them to handle heavy workloads and traffic spikes without compromising performance. They find the wide range of services and robust infrastructure particularly beneficial for adapting to changing demands and ensuring operational efficiency.

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“The platform's robustness and scalability allowed us to seamlessly expand our resources and handle increased workloads without any performance bottlenecks.”
“One of my bots ended up going in 10000+ servers and for that one I was easily able to scale my machine to fit the load that the bot had to take.”

Extensive API offerings

94% of reviewers feel positive about Google Cloud's API usage. Users think the platform's extensive range of APIs, including Maps, Speech, and Translate, enhances their development projects. They find the seamless integration with other Google services and the intuitive management of API keys particularly useful for improving productivity and creating innovative solutions.

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“I use it for maps, speech api and translation, they have the best in class map API and its speech to text and text to speech is awesome accuracy”
“GCP has tons of excellent APIs and has the strongest feature set and platform for development of new tools, apps, and systems.”

Robust data storage solutions

92% of reviewers feel positive about Google Cloud's data storage capabilities. Reviewers appreciate the platform's ability to store large amounts of data securely and access it from multiple devices. They find tools like BigQuery and Cloud Storage valuable for managing and analyzing data, enabling them to gain real-time insights and make data-driven decisions.

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“BigQuery allows you to analyze massive amounts of data in a short time span, providing real-time insights about your data-sets.”
“It is providing my team a good cloud storage to keep all the daily work secured here and we are using it to store confidential data to be saved for a long time here.”

Efficient document sharing

92% of reviewers feel positive about Google Cloud's document sharing features. Users report that the platform allows them to share, update, and collaborate on documents in real-time, enhancing team productivity. They value the seamless integration with other Google services and the ability to access shared files from any device, making it easier to manage and organize their work.

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“I use it for work every day, so that what I work on on my Smartphone is automatically on my laptop, and I can share my work with anyone at any moment without even clicking save or attaching a file.”
“We have people that work in other rooms and work from home and with us all using Google Cloud Platform we are all able to share the same files and invoices and if anyone makes a change to something, it shows immediately updated for everyone else.”

Seamless integrations

92% of reviewers feel positive about Google Cloud's integration capabilities. Users indicate that the platform integrates well with other Google products and third-party tools, facilitating a cohesive workflow. They appreciate the ease of connecting applications and the extensive range of integration options available, which enhance their overall efficiency and productivity.

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“The platform is flexible, allows lots of integration within and outside of GCP, has decent value when comparing to in-house hardware and solutions.”
“I specifically like Google Cloud Platform for its multiple integrations into Google Data Studio and other platforms, such as Datorama.”

Dependence on internet speed

60% of reviewers feel negative about Google Cloud's dependence on internet speed. Users report that slow or unstable internet connections can significantly impact their ability to access and use the platform effectively. They mention issues such as latency, slow loading times, and the inability to work offline as major drawbacks.

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“the only challenge with google cloud is that it only operates when there internet connections and this makes it more expensive even uploading files or opening them needs good internet”
“Permissions configuration can be perplexing at times. If your workplace's Internet connection is slow, you'll have a hard time using this platform.”

Inadequate customer support

55% of reviewers feel negative about Google Cloud's customer support. Some users feel that the support team is slow to respond and not always helpful. They mention that premium support options can be costly and that the quality of assistance may not meet the needs of all businesses, especially those requiring quick resolutions.

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“Technical support is removed by standard templates, if you begin to explain to them in the popular technical language that they are wrong, promise to solve the problem and disappear for 12 hours.”
“Although Google Cloud excels in terms of its functionalities, one aspect I don't like is the customer support service, as they can sometimes be slow to respond.”

Frequent software issues

41% of reviewers feel negative about Google Cloud's software updates and issues. Users report experiencing bugs, compatibility problems, and outdated help pages. They find the platform's frequent updates confusing and mention that some features are still in beta or missing, which can disrupt their workflow and cause frustration.

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“Many of the help pages are outdated as well as the customer service features tend to malfunction (i.e. chat or call request).”
“the only problem was if you are not used to googles upgrading, then you will get confused the next time you want to update the code.”

Complex and Costly Pricing

39% of reviewers feel negative about Google Cloud's value for money/pricing. Some users say the pricing structure is complex and challenging to predict, leading to unexpected charges. They report that the multitude of pricing options and services can be confusing. Some users feel certain services are expensive, making it less attractive for small businesses or personal projects. They also mention that premium support solutions can be costly, and the limited free storage space is a drawback.

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“The pricing structure is broken if you use a micro-1 instance with reserved IP get ready to et yourself nuked with horrible billing calculations one month usage will be around twenty bucks for a micro-1 instance well you probably only will use GCP if you enough budget to go overboard in your spending allocation.”
“Users sometimes find it challenging to predict costs accurately due to the multitude of pricing options and services, which can lead to unexpected charges if not carefully monitored.”

Google Cloud's key features

GetApp's analysis of 247 verified user reviews collected between July 2021 and January 2025 identified Google Cloud's most critical features and how it performs according to users.

Secure Login

Reviewers appreciate Google Cloud's secure login capabilities. They highlight the multi-factor authentication, customizable user authentication protocols, and identity verification options. Users report that these aspects protect sensitive data from unauthorized access and ensure data privacy. They find the two-step verification process particularly valuable for preventing breaches. Additionally, reviewers mention the integration with Google Drive and the ease of managing login credentials securely. Of the 80 Google Cloud users who gave detailed accounts of their use of Secure Login, 100% rated this feature as important or highly important.

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“Offers a secure login process with multi-factor authentication, customisable user authentication protocols, and identity verification options.”
“Enables secure authentication and authorization to access data and resources in Google Cloud, ensuring that only authorized users have access to sensitive information.”

Backup and Recovery

Users report that Google Cloud's backup and recovery capabilities are reliable and efficient. They appreciate the automated backups, disaster recovery plans, and the ability to restore data easily. Reviewers highlight the protection against data loss, accidental deletion, and corruption. They find the variety of backup options, such as Cloud Backup and Cloud Storage, flexible and cost-effective. However, some users mention that the recovery process can be lengthy and suggest improvements. Of the 121 Google Cloud users who gave detailed accounts of their use of Backup and Recovery, 98% rated this feature as important or highly important.

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“It ensures that I have a copy of my data in case of data loss, accidental deletion or corruption hence protecting my data from being lost forever. Significantly, it prevents me from incurring costs that would incurr from having to pay costly data recovery services to recover my lost data.”
“I like that this protects our data and ensures its availability in case of disasters or other unexpected events. This can include creating regular backups of data stored, as well as having a disaster recovery plan in place to quickly restore data in the event of an outage. ”

Secure Data Storage

Reviewers indicate that Google Cloud provides robust secure data storage. They highlight the advanced encryption algorithms, access controls, and compliance with industry standards. Users appreciate the built-in security capabilities, such as data-at-rest encryption and multi-layered security protocols. They feel confident that their sensitive data is protected from unauthorized access and breaches. Some users mention the integration with Google Drive for additional security. Of the 119 Google Cloud users who gave detailed accounts of their use of Secure Data Storage, 98% rated this feature as important or highly important.

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“What I like about "secure data storage" in Google Cloud is that it offers several storage options with built-in security features such as encryption and access controls that help to keep data safe and compliant.”
“I like the fact that I know anything I have in my cloud is secure because any document that I store in the cloud is safe whether it be an application or data about my business, and if its really sensitive information then I can lock it with code encryption to be extra safe.”

Document Storage

Users report that Google Cloud's document storage capabilities are versatile and scalable. They appreciate the ability to store, manage, and collaborate on various document types, including text documents, spreadsheets, and presentations. Reviewers highlight the integration with Google Workspace and the advanced security measures, such as encryption and access controls. They find the document storage reliable, with easy access from multiple devices and efficient management of large datasets. Of the 104 Google Cloud users who gave detailed accounts of their use of Document Storage, 98% rated this feature as important or highly important.

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“I work with various internal and external stakeholders for managing complex data and with google cloud I can store, share, and collaborate on documents in a secure and scalable way across all different teams.”
“The document storage is my favorite feature. I've had the ability to store all my important documents in one place and they are secured too so no one can get to them.”

Access Controls/Permissions

Reviewers highlight the customizable access controls and permissions in Google Cloud. They appreciate the role-based access control (RBAC) and the ability to grant specific permissions to users, groups, and service accounts. Users report that these capabilities help maintain a secure environment by preventing unauthorized access. They find the synchronization with directory services, such as Active Directory, useful for managing access centrally. Some users mention the need for clearer guidance on file access. Of the 79 Google Cloud users who gave detailed accounts of their use of Access Controls/Permissions, 94% rated this feature as important or highly important.

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“You have a service called google cloud identity and access management (IAM), it allows you to control who can access you google cloud resources and what they can do with them. IAM allows you to grant permissions to users, groups and service accounts.”
“Granular control over access and simple division of access using projects provides good separation between projects. Being able to synchronise with other directory services (AD specifically) makes IAM easy to populate and maintain from a central location.”

Data Storage Management

Users report that Google Cloud offers efficient data storage management capabilities. They appreciate the user-friendly interface, scalability, and capabilities like lifecycle management and versioning. Reviewers highlight the ability to manage large datasets, organize documents, and access data quickly. They find the storage management tools helpful for maintaining data governance and ensuring data availability. Some users suggest improvements for easier file movement between folders. Of the 87 Google Cloud users who gave detailed accounts of their use of Data Storage Management, 93% rated this feature as important or highly important.

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“Performance and reliability: The objective of data storage management is to manage data to have it readily available for business operations. Easy and quick access to data increases the performance, efficiency, and productivity of employees and improves the end-user experience.”
“It's important to note that Google Storage doesn't only store and manage your data additionally helps you ensure that it goes above and beyond in diversity of options. Managing your stored data is a breeze from beginning to end.”

All Google Cloud features

Features rating:

HIPAA Compliant
Scheduling
File Sharing
Relational Database Management
Real-Time Analytics
ETL - Extract Transfer Load
Data Management
Code Development
Mobile Development
Data Extraction
Cloud Encryption
Metadata Management
Data Security
High Volume Processing
Mobile Access
Security Management
Multi-Device Support
User Management
Performance Metrics
Machine Learning
Data Discovery
Cloud Computing
Data Import/Export
Data Integration
Multiple Data Sources
Document Management
Load Balancing
Process/Workflow Automation
Data Recovery
Data Cleansing
Dashboard
Data Synchronization
Log Access
Workflow Configuration
Data Capture and Transfer
Service Level Agreement (SLA) Management
Data Visualization
Speech Recognition
File Transfer
Cost Management
Data Virtualization
Application Management
Threat Response
Alerts/Notifications
Predictive Analytics
Email Management
Natural Language Search
Network Monitoring
Reporting/Analytics
Server Monitoring
Remote Access/Control
Workflow Management
Configuration Management
Performance Analysis
Performance Monitoring
Monitoring
Customer Database
Graphical User Interface
Data Migration
Multi-Cloud Management
Configurable Workflow
Integrated Development Environment
Search/Filter
Multi-Language
Real-Time Monitoring
Bandwidth Monitoring
Self Service Portal
Compliance Management
Collaboration Tools
Calendar Management
Data Replication
Task Management
Data Connectors
Data Dictionary Management
Encryption
Multiple Programming Languages Supported
Natural Language Processing
Task Scheduling
API
Drag & Drop
Reporting & Statistics
Business Process Automation
Alerts/Escalation
Role-Based Permissions
Database Support
Offline Access
Virtual Server
Compliance Tracking
Pre-built Templates
Third-Party Integrations
In-Database Processing
Version Control
Virtual Personal Assistant (VPA)
Chatbot
Self Service Data Preparation
Customizable Dashboard
Database Conversion
Prioritization
Audit Management
Virtual Machine Encryption
Virtual Machine Migration
Web/Mobile App Development
Widgets
User Provisioning
Risk Management
File Management
Threat Intelligence
Web App Development
Security Auditing
Testing/QA Management
Templates
Virtual Machine Monitoring
Status Tracking
Vulnerability Scanning
Vulnerability Protection
Visual Analytics
Endpoint Protection
Endpoint Management
Diagnostic Tools
Device Management
Data Warehousing
Data Transformation
Data Blending
Custom Development
Connectivity Management
Cloud Security Policy Management
Cloud Application Security
Capacity Analytics
Automated Scheduling
Anti Virus
AI/Machine Learning
Activity Monitoring
Access Management
Risk Assessment
Requirements Management
Remote Server Options
Release Management
Project Management
Policy Management
Model Training
Mobile App
ML Algorithm Library
Lifecycle Management
Intrusion Detection System
Interactive Reports
Incident Management
Full Text Search
Forecasting
For Sales Teams/Organizations
For Healthcare
For eCommerce

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Google Cloud pricing

Value for money rating:

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Pricing details
Subscription
Free trial
Free plan
Pricing range

Google Cloud integrations (322)

Integrations rated by users

We looked through 2,140 user reviews, to identify which products are mentioned as Google Cloud integrations, and what is the users perception.

Google Drive logo
Google Drive

Integration rating: 4.8 (10)

Google drive allows you to not only store data, but also, it allows you to share data between others, and also, will backup when connected to WiFi as well.

We function almost solely in Google drive so it is vital to integrate and they function perfect together making my life so much easier.

NB

Nicholas Bator

Sales Manager

1/2

Integration rating: 4.6 (8)

I use both of them to access and share files. Furthermore, Google cloud offers me a wide range of applications and services that can be integrated with Google Workspace such as Google BigQuery, hence allowing me to analyze data and generate insights from Google Workspace

LD

Leta Daniel

Computer trainer

GitHub logo
GitHub

Integration rating: 4.8 (4)

Integrating Github into google cloud was really secure and reliable. The results were pretty good.

ZE

Zeynep ERTÜRK İÇEN

PhD student

iCloud logo
iCloud

Integration rating: 5.0 (2)

Because I also have a iPhone and google don’t allow me to use their cloud on my iphone

DP

Deon Pryce

Sales

Telegram logo
Telegram

Integration rating: 3.7 (6)

Integration rating: 5.0 (3)

Runrun.it logo
Runrun.it

Integration rating: 5.0 (1)

Okta logo
Okta

Integration rating: 5.0 (1)

Zapier logo
Zapier

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

MySQL logo
MySQL

Integration rating: 5.0 (1)

Trello logo
Trello

Integration rating: 4.0 (1)

xMatters logo
xMatters

Integration rating: 5.0 (1)

Google Forms logo
Google Forms

Integration rating: 5.0 (1)

SendGrid logo
SendGrid

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

Stripe logo
Stripe

Integration rating: 4.0 (1)

Integration rating: 4.0 (1)

Jira logo
Jira

Integration rating: 5.0 (1)

Webex Suite logo
Webex Suite

Integration rating: 3.0 (1)

AWS Lambda logo
AWS Lambda

Integration rating: 4.0 (1)

MongoDB logo
MongoDB

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Google Cloud support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base
FAQs/Forum

Training options

Videos
Webinars
In Person
Documentation
Live Online

Google Cloud reviews

Overall rating

4.7

/5

2.1K

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.73/10
Rating distribution

5

4

3

2

1

1.5K

520

67

8

3

Pros
“The availability of this tool is fabulous and configuring setting up clusters is done in minutes. Also, the performance of this service is amazing, be it in any region, across the globe.”
“Ease of being able to access the information or saved documents of high importance. Love the fact you can connect with others and build great relationships with.”
“I love how easy and user friendly this software is. It is also very reliable and consistently just works.”
Cons
“It is charged in dollar which makes it very expensive for people living in countries where the local currency is weak compared to the US dollar.”
“I dislike that it causes me to worry about privacy in regards to anything I upload. You never truly know where it's going or who has access when it goes to the cloud.”
“Navigation on the pages can be confusing at times and some information is not updated for the latest version.”

Google Cloud FAQs

Q. What type of pricing plans does Google Cloud offer?

Google Cloud has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Google Cloud?

Google Cloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Google Cloud support?

Google Cloud supports the following languages:
English, Spanish, French, Dutch, Italian, Chinese (Simplified), Portuguese, Japanese, German, Korean, Turkish, Chinese (Traditional), Indonesian


Q. Does Google Cloud offer an API?

Yes, Google Cloud has an API available for use.


Q. What other apps does Google Cloud integrate with?

Google Cloud integrates with the following applications:
Microsoft SharePoint, Netskope Active Platform, WooCommerce, Telegram, Webex Suite, Jira, xMatters, OneDrive, Trello, Zoho Books, SingleStore, Oracle Database, OpsGenie, Sumo Logic, WordPress, Stripe, SendGrid, Slack, PagerDuty, Splunk Enterprise, ServiceNow, Mailchimp, Twilio, Xero, YouTube, HubSpot CRM, Snowflake, Shopify


Q. What level of support does Google Cloud offer?

Google Cloud offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

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