CartridgeID - 2026 Pricing, Features, Reviews & Alternatives

CartridgeID is a photo-based faucet and shower cartridge identification service and parts store built for professional plumbers and plumbing contractors, with secondary access for homeowners, serving all 50 US states. Plumbers submit a photo of a pulled cartridge next to a ruler; human plumbing specialists identify the exact part by reading body profile, spline count, stem broach, retention method, and overall length, then return a confirmed match and quote, typically within one hour. Identification is free; payment is required only when an order is placed. The service handles worn, unmarked, discontinued, and unbranded cartridges that standard supplier catalogs cannot resolve.

CartridgeID provides multiple paths to part resolution. The CID Finder tool lets users filter an unknown part by entering overall length, cartridge style, and spline count against a catalog of 1,789 parts. A part number search covers 3,087 parts searchable by OEM number or brand for direct ordering without photo submission. The parts catalog spans cartridges, stems, stem extensions and adapters, repair parts, handle trim, rebuild kits, repair kits, cam-style units, and tools across 40+ brands, including discontinued lines. Parts are drop-shipped directly to the jobsite, shop, or home, removing the need for counter trips or mid-job supply house runs. Volume and bulk pricing is available for shops that order regularly. Ticket tracking allows field submission and reordering of past matches, and free step-by-step repair guides cover cartridge removal and replacement across major brands.

CartridgeID is accessible via web browser and iOS mobile app. Specialists confirm a match only when certainty is established; if a cartridge cannot be confirmed, the specialist communicates that before any order is placed, keeping the identification process grounded in verified outcomes rather than automated inference.