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ChargebackHelp Logo

Cloud-based dispute management platform

Table of Contents

ChargebackHelp - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

ChargebackHelp overview

What is ChargebackHelp?

ChargebackHelp provides merchants with a dispute management solution to protect their processing and revenue. The platform offers full-spectrum coverage against transaction disputes, stopping first-party fraud, eliminating chargebacks, and recovering revenue from unwarranted disputes.

The dispute management portal fully integrates merchants' disputes with ChargebackHelp's industry-leading solutions in a single, card-agnostic platform. This streamlined approach saves merchants time and money, allowing them to focus on higher priorities. ChargebackHelp's solutions mobilize transaction data in real-time, sending it on-demand to issuers and cardholders to inform and disrupt first-party fraud. The platform also provides the leading source for dispute alerts, reducing risk exposure by automating dispute resolutions and deploying multiple solutions through a single integration. This results in lower fraud and chargeback ratios, as well as increased authorization rates.

Starting price


Alternatives

with better value for money

ChargebackHelp’s user interface

Ease of use rating:

ChargebackHelp reviews

Overall rating

5.0

/5

9

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.78/10
Rating distribution

5

4

3

2

1

9

0

0

0

0

ChargebackHelp's key features

Most critical features, based on insights from ChargebackHelp users:

Custom fraud rules
Activity monitoring
Chargeback tracking
Real-time alerts
Payment fraud prevention
Claims tracking

All ChargebackHelp features

Features rating:

Source Tracking
API
Conditional logic
Root cause analysis
Response management
Event logs
Real-Time reporting
Evidence management
Access management
Transaction monitoring
Third-Party integrations
Search/Filter
Risk scoring
Refund management
Rate of Return Analysis
Prioritization
Predictive analytics
Financial transaction approval
Dispute management
Data synchronization
Customizable templates
Case management
AML compliance
Activity dashboard
Access controls/permissions

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Starting from

250

Per month

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Free version
Ease of Use
Features
Value for Money
Customer Support

ChargebackHelp support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum

ChargebackHelp FAQs

Q. Who are the typical users of ChargebackHelp?

ChargebackHelp has the following typical customers:
Mid Size Business, Small Business

These products have better value for money


Q. What languages does ChargebackHelp support?

ChargebackHelp supports the following languages:
English


Q. Does ChargebackHelp offer an API?

Yes, ChargebackHelp has an API available for use.


Q. What level of support does ChargebackHelp offer?

ChargebackHelp offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum

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