Chefzi - 2026 Pricing, Features, Reviews & Alternatives

Chefzi is a cloud-based, commission-free online ordering system built for independent restaurants, takeaways, cafes, and bakeries in the United Kingdom. Operating on a flat monthly fee with no per-order commission, no setup fee, and no long-term contract, Chefzi replaces variable marketplace costs with predictable pricing. Restaurants receive an ordering website generated directly from their menu, hosted on a Chefzi subdomain or a custom domain, and retain full ownership of the direct customer relationship. Orders flow to a kitchen order app that runs on existing Android phones or tablets, rings until accepted or rejected, and captures prep time and reject reasons. A browser-based EPOS, kitchen display screen, and table QR ordering (one code per table) all operate within the same system, removing the need for additional hardware.

Chefzi covers the full order lifecycle and customer retention stack for food and beverage operators. Collection, delivery, pre-orders, catering orders, and table reservations are supported natively on the restaurant's own site. Delivery zones and fees are configured by area, radius, or postcode. Branded iOS and Android mobile apps, smart upsells, promo codes (percentage, fixed amount, free delivery, free item, and buy-one-get-one), and an embeddable ordering widget for existing sites extend reach and basket size. Marketing tools include GDPR-compliant email campaigns, SMS marketing to opted-in customers, push notifications, and a loyalty and rewards programme, all designed to drive repeat orders without reliance on third-party marketplaces.

Chefzi also incorporates AI-assisted capabilities across several modules. An AI phone ordering agent handles inbound phone orders to reduce missed calls. The website builder generates a restaurant site from the uploaded menu using AI. Reporting and insights include AI-generated notes on sales trends. Additional AI tools covering website building, support, and marketing are listed as in development. Free menu migration from any provider, including GloriaFood, is included, and offline alerts notify the restaurant via SMS and phone call if the tablet drops off, supporting operational continuity for single-location and multi-location independent operators.