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Cima Conversa Logo

Cloud AI messaging platform for sales & support

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Cima Conversa - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2026

Cima Conversa overview

What is Cima Conversa?

Cima Conversa is a cloud-based, AI-powered commercial messaging platform that centralizes customer conversations across WhatsApp, Instagram, Messenger, and web chat into a single shared inbox. Designed for businesses of all sizes, from small teams to mid-market operations, it automates customer responses, handles order taking, schedules appointments, and routes complex queries to human agents when the AI cannot resolve them. Multi-company account support makes it suitable for agencies and holding groups managing multiple brands.

Cima Conversa provides a visual flow editor for building conversation bots, a bot testing tool that simulates real customer messages before publishing, and an AI-powered appointment scheduling agent with built-in CRM. Teams can manage workloads through conversation assignment, SLA tracking, supervision tools, and CSAT measurement. Outbound campaigns extend reach beyond inbound conversations. The Pro plan adds API access, MCP and third-party connectors, and support for multiple WhatsApp numbers. Pricing scales with conversation volume and team size, with a free tier available for web chat, Instagram, and Messenger requiring no credit card and no time limit.

Starting price

99flat rate /
per month

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Cima Conversa’s user interface

Ease of use rating:

Cima Conversa reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Cima Conversa's key features

Most critical features, based on insights from Cima Conversa users:

A/B testing
AI copilot
AI/Machine learning
AI text generation
AI text summarization
Analytics
Augmented analytics
Automated responses
Automated routing
Canned responses

All Cima Conversa features

A/B testing
AI copilot
AI/Machine learning
AI text generation
AI text summarization
Analytics
Augmented analytics
Automated responses
Automated routing
Canned responses
Chatbot
Code-free development
Collection of information
Contextual guidance
Control
Customer experience management
Customer support
Customer surveys
Customizable branding
Customization
Drip sequences
For sales/marketing
Generative ai
Integrations
Intent recognition
Language detection
Lead capture
Lead qualification
Live chat
Menu bars
Multi-Channel communication
Multi-Language
Natural language processing
Pre-Configured bot
Proactive chat
Query suggestions
Role-based access
Route to human
Sentiment analysis
Transcripts/Chat history
Transfers/Routing
Workflow automation

Cima Conversa pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

99

Per month

Features included:

  • 500 conversations per month
  • AI replies with your own catalog, prices and FAQs
  • WhatsApp, Instagram, Messenger and web chat in one inbox
  • Orders, payment links, appointments and reservations

Growth

249

Per month

Features included:

  • 1,500 conversations per month
  • Everything in Starter
  • Up to 10 team members
  • CRM connectors (HubSpot, Salesforce, webhooks)
  • Round-robin assignment, SLA, supervision and CSAT

Pro

499

Per month

Features included:

  • 3,500 conversations per month
  • Everything in Growth
  • Unlimited team members
  • Up to 3 WhatsApp lines under one account
  • API keys and ad conversions sent to Meta and Google

User opinions about Cima Conversa price and value

Value for money rating:

Cima Conversa support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Documentation
Live Online
Videos

Cima Conversa FAQs

Q. Who are the typical users of Cima Conversa?

Cima Conversa has the following typical customers:
Small Business


Q. What level of support does Cima Conversa offer?

Cima Conversa offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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