convelly - 2026 Pricing, Features, Reviews & Alternatives

convelly is a cloud-based AI agent platform designed for small and medium-sized businesses that sell services and take appointments. Available on web, iOS, and Android, convelly consolidates WhatsApp, Instagram, Telegram, email, and website chat into a single shared team inbox, while its core AI agent, Elly, manages customer communication, appointment booking, and sales follow-ups across all channels without requiring round-the-clock staff availability.

Elly retains full customer context — past conversations, bookings, payments, open deals, and team notes — before composing each reply, allowing responses that reflect each customer's actual history rather than generic templates. Within the chat, Elly books, reschedules, and cancels appointments against live calendar availability, collects payments and deposits via Stripe, and generates multi-step follow-up sequences in the customer's language, stopping automatically when the customer responds. Pipeline stage changes trigger AI-driven follow-ups automatically, and interactive WhatsApp reminders accept replies and release cancelled slots back to the calendar. Built-in video call links are auto-generated and sent in reminders with no guest account required. Broadcast campaigns reach opted-in contacts with delivery and read tracking, while team features include smart assignment, snooze, private notes with @mentions, and saved views.

convelly is configured through a self-serve onboarding process: Elly reads the business website and ingests uploaded files — PDFs, spreadsheets, and price lists — to build its own knowledge base, service catalogue, and tone of voice. Teams can issue natural-language instructions to Elly to perform any platform action, with every proposed change presented for approval before being applied. Bring-your-own-key connections to OpenAI, Anthropic, and Google Gemini are supported, and convelly can be operated from Claude, ChatGPT, Claude Code, and Cursor via integrations. A free tier is available with no credit card required, and customer data is exportable at any time.