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Devora Logo

Safe login-as-customer for SaaS support teams

Table of Contents

Devora - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Devora overview

What is Devora?

Devora is a user impersonation platform for SaaS teams that need to see exactly what a customer sees, without asking for passwords or screen shares. A support or engineering team member requests access to one customer account and gives a reason. An admin or designated approver chooses read-only or read-write access and a time limit, and the session opens inside your own product, marked by a banner and countdown so nobody forgets they are acting as a customer. Control stays with you: your backend enforces the approved scope, blocks endpoints you mark as sensitive, and admins can end a session or revoke an approval at any moment. Devora records every request, approval and session in an access history, and can capture masked session recordings with retention you control. Integration keeps your existing authentication. Backend SDKs cover Node.js (Express, Fastify, Hono) and Python (FastAPI, Django); frontend SDKs cover React, Vue, Svelte, Solid and Next.js, with guides for Auth0, WorkOS, Clerk, Better Auth and custom login. A free plan covers small teams; Pro and Team plans add recording hours, longer history and team approvals.

Starting price

29flat rate /
per month

Alternatives

with better value for money

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Devora’s user interface

Ease of use rating:

Devora reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Devora's key features

Most critical features, based on insights from Devora users:

Access management
Compliance management
Policy management

All Devora features

Access management
Compliance management
Policy management

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Devora pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 3 staff, including 1 admin
  • Unlimited access requests and sessions
  • Read-only and read-write access with approvals
  • 7 days of access history
  • In-app session banner, timer and remote session end

Pro

29

Per month

Features included:

  • 10 staff, including 1 admin
  • 50 hours of session recording each month
  • 30 days of recording retention and access history
  • Sensitive data masking and protection rules
  • Unlimited access requests and sessions

Team

99

Per month

Features included:

  • 30 staff, including 3 admins
  • 5 teams and 5 designated approvers
  • 250 hours of session recording each month
  • 90 days of recording retention and access history
  • Team approvals and custom unmask rules

User opinions about Devora price and value

Value for money rating:

Devora support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation
Videos

Devora FAQs

Q. Who are the typical users of Devora?

Devora has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does Devora offer?

Devora offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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