Diagna - 2026 Pricing, Features, Reviews & Alternatives

Diagna is a cloud-based, AI-powered fax and document management platform built for independent U.S. specialty medical practices. It centralizes inbound fax intake, automated document classification, and clinical data extraction into a single workflow, reducing the manual effort typically associated with high-volume fax environments. Diagna targets specialty practices that rely heavily on referral documentation, prior authorization paperwork, and patient records transmitted via fax, offering a structured alternative to traditional fax servers and paper-based sorting processes.

Diagna's core functionality revolves around intelligent document routing and data capture. Incoming faxes are automatically classified by document type, extracted for relevant clinical fields, and routed to the appropriate queue or staff member without manual intervention. The platform integrates with existing electronic health record systems, allowing extracted data to flow directly into patient records. Configurable workflow rules let practice administrators define routing logic, exception handling, and escalation paths to match the operational structure of their organization.

Beyond document intake, Diagna provides audit trails, access controls, and compliance-oriented logging to support HIPAA-aligned operations. Reporting tools give practice managers visibility into fax volumes, processing times, and queue status, supporting capacity planning and operational oversight. The platform is deployed entirely in the cloud, requiring no on-premise hardware, and is designed to scale with the document throughput demands of growing specialty practices.