Dokuflex Nonconformity Management - 2026 Pricing, Features, Reviews & Alternatives

Auditors ask each nonconformity for its cause, its action and proof that it worked. Dokuflex turns clause 10.2 into a process with mandatory fields.

The form: automatic number, type (nonconformity, observation, improvement opportunity, customer complaint), status and date; finding (source, standard ISO 9001, 14001, 45001, 27001 or IFS/BRC, severity, clause not met, area, evidence); immediate containment; root cause (5 whys, Ishikawa or 8D); corrective or preventive action (owner, cost, planned and actual dates); effectiveness verification and closure.

Eleven rules: root cause before Action in progress; action, owner and date in that status; containment for critical severity; standard for audit findings; verification result and closure date to close.

Workflow: once the action is verified, the owner requests closure approval. Approval closes the record and sets the date; rejection returns it to analysis with the comment saved. Every step is stored with user and date.

Reporting: KPI cards (open, in action, critical, closed), a grid with Excel export, a kanban board and a dashboard by status, source, severity, standard, type and month for the management review.

Activate it from the 'Regulatory compliance' module catalogue; it includes six sample records and three guided tours, and fields, approvers or rules can be changed with the low-code designer. It is a CAPA register, not a full QMS. EU-hosted. Platform plans from €25 per user per month; 14-day free trial.