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Electric Twin Logo

Synthetic audiences built from your own customer data

Table of Contents

Electric Twin - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Electric Twin overview

What is Electric Twin?

Electric Twin is a synthetic audience platform that lets marketing, insight and product teams question their own audience on demand, and get an answer in seconds rather than weeks.

How it works

Electric Twin builds a synthetic audience from your first-party customer data, such as survey exports, panel data or existing research, combined with large language models and social science research. Each audience is calibrated and validated against the real survey responses it was built from before it goes live. Independently validated: up to 96% (1-MAE) against real respondent answers, which matches the human test-retest benchmark, and 92% on NDAM against a 94% human ceiling. The approach has been independently validated in a pre-registered study run with the London School of Economics.

Core functions

- Synthetic audience creation from first-party customer data

- Natural-language querying with unlimited follow-up questions

- Surveys run against an audience, with or without a stimulus

- Moderated focus groups with a panel drawn from your audience

- Message and copy testing, including A/B and multivariate

- Concept and creative testing

- Pricing and preference exploration

- Deep segmentation across any dimension held in the source data

- A confidence score on every finding

- Charts and exportable results for your own reporting

- An autonomous research agent that designs, runs, validates and reports a full study

Deployment

Web-based, cloud and SaaS. Nothing to install, no desktop or mobile client. English-language interface. Proprietary licence.

Support and training

Email and help desk support, product documentation and a knowledge base, plus live online training and webinars. Onboarding is guided: we help you connect your existing customer data and build your first audience with you.

Who it is for

Enterprises, large brands, media companies, agencies and public bodies that already hold customer research data and have real decisions to test. Sectors include media, fintech and retail. Pricing is quoted per organisation.

Starting price


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Electric Twin’s user interface

Ease of use rating:

Electric Twin's key features

Most critical features, based on insights from Electric Twin users:

AI/Machine learning
Data discovery
Data visualization
Distinct ai functionality
Niche application
Reporting/Analytics
Specialized or emerging capabilities

All Electric Twin features

AI/Machine learning
Data discovery
Data visualization
Distinct ai functionality
Niche application
Reporting/Analytics
Specialized or emerging capabilities

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Electric Twin pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Electric Twin price and value

Value for money rating:

Electric Twin support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base

Training options

Videos
Documentation
Live Online
Webinars

Electric Twin FAQs

Q. Who are the typical users of Electric Twin?

Electric Twin has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does Electric Twin offer?

Electric Twin offers the following support options:
Email/Help Desk, Knowledge Base

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