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Self-service BI and Analytics platform

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Zoho Analytics Pricing, Features, Reviews and Alternatives

Zoho Analytics product overview

Price starts from

30

Per month

Flat Rate

What is Zoho Analytics?

Zoho Analytics is a BI and analytics platform, available both on the cloud and on-premise, that helps small to large organizations get valuable insights from their business data. It allows users to easily create and share powerful reports in minutes with no IT help.

Key benefits of using Zoho Analytics

1. AI-powered Data Preparation & Cleansing:
Zoho DataPrep (Powered by AI): Integrate, model, clean, prepare, enrich, and organize data easily inside Zoho Analytics. The feature is inbuilt within Zoho Analytics and launched as a stand alone product too.

2. No upfront cost
Traditional in-premises BI tools have a high upfront cost in the form of a perpetual license fee, and buying of separate hardware & software. Zoho Analytics being a BI software offered as a service, you pay as you go (affordable monthly subscriptions).

3. No hardware and software to maintain
Maintaining an on-premises BI tool would mean your IT department will have to maintain both the hardware and software. Going with Zoho Analytics, with the business intelligence platform being hosted, all the IT-related work is taken care by us.

4. Easy setup and fast Implementation
Having your own BI implementation will take months to set up. With Zoho Analytics, you just sign in, import or push your data from multiple sources and get to see auto-generated reports immediately. BI in SaaS mode saves much on set up and implementation time.

5. Easy to use
Zoho Analytics has a spreadsheet-like interface and users who are used to working with spreadsheets will find it easy to learn and use. Most of the report building functions are just drag-and-drop.

6. Accessible from anywhere - Zoho Analytics can be accessed from any computer using just a browser and internet connection. Typical in-premises solutions are accessible only within your company firewalls.

7. Highly collaborative
Sharing, collaboration and publishing are inbuilt in Zoho Analytics. Fine grained access control permissions mean that you have best control over the data and reports being shared.

8. Centralized data maintenance and data blending
Disparate legacy systems have data stored in their own silos. It becomes hard when you want reports connecting multiple systems. With Zoho Analytics, all data can be uploaded/pushed into a single data store, and reports made from across the data tables.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Videos
Webinars
Documentation

Zoho Analytics pricing information

Value for money

4.3

/5

304

Starting from

30

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Zoho Analytics features

Functionality

4.3

/5

304

Total features

77

10 categories

Most valued features by users

Data Visualization
Reporting/Analytics
Data Import/Export
Visual Analytics
Dashboard
API
Search/Filter
Reporting & Statistics

Functionality contenders

Zoho Analytics users reviews

Overall Rating

4.4

/5

304

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.45/10
Rating distribution

5

4

3

2

1

160

116

21

5

2

Pros
The customer service is very responsive, you can keep in touch by just leaving a message in the chat window. It is a very affordable solution for the creation of sophisticated reports with ease.
The tool has been very helpful in generating project reports, integrating data and allowing our operation team to gain greater insight into our client's needs.
It has been very helpful to get the response of our campaign that helps in boosting our business.
Cons
Customer support is awful. The company is based in India and getting someone to respond is a trial, let alone having a chat.
Some of the settings are cumbersome. I have been having trouble with widgets, and getting Dashboards to update/sync with graphs when their source data is changed.
The features this product offers are somewhat limited, in terms of data manipulation and report variety.

Overall rating contenders

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Skye K.

Founder & CEO

Management Consulting, 1-10 employees

Review source

Overall Rating

Powerful Analytics Platform For Business

Reviewed 4 years ago

Transcript

Skye: Hi, my name is Skye. I'm a marketing director in the interior design industry, and I give Zoho...

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Glenn S.

Associate Director of Talent Development & Brand

Telecommunications, 501-1,000 employees

Review source

Overall Rating

Reports made Simple

Reviewed 4 years ago

Transcript

Glenn: Hey, my name's Glenn, I'm a talent development director for the telecommunications industry, and...

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Alejandro Enrique M.

Telecommunications, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Data analysis made easy with Zoho Analytics

Reviewed a year ago

As technical support to customers via telephone is essential to analyze all those metrics with which we can determine the current status of the operation and each of the consultants who operate in it, indicators such as average operating time, level of service, level of attention, incoming calls, answered and abandoned calls are examples of the many metrics that we can analyze with Zoho Analytics and which in a single dashboard is possible to view in order to determine the direction or adjustments to be made by the administrative staff, this tool provides details and accurate predictions of your business unit.

Pros

There are many tools to analyze data but when looking at the features provided by Zoho Analytics I can highlight its wide and diverse ability to import data through its connectors, these data are analyzed with its powerful BI processes also based on ZIA (Artificial Intelligence) providing details and highly accurate forecasts; All of the above is complemented with an impeccable and detailed visualization, in addition to this, with a perfectly organized dashboard and strategically located KPIs, this allows the work group or external staff that addresses such reports to see the most concrete details in order to make future operational decisions.

Cons

On a monthly basis we analyze the historical traffic of incoming, answered and abandoned calls in our operation, this data is imported in csv format and generally exceeds 250 thousand records; we have detected at the moment of importing this information a notorious slowdown of the tool and even being blocked for several seconds although after visualizing the information already in the tool this behaves with total normality, we make use of it to make the traffic forecast for the next month and thus to dimension the personnel and the schedules to achieve the greater attention of calls in some ranges of hours.

BR
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Brent R.

Marketing and Advertising, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Powerful analytics, enterprise features, with a learning curve

Reviewed 4 years ago

Overall, if you need a data display solution that can hook up to nearly anything, and is robust enough to grow with you, Zoho Analytics may be perfect. The charts and dashboards are gorgeous, and with a little time, you can really come up with some cool dashboards to display almost any data. The learning curve is a bit heavy at first, but it's worth the time invested.

Pros

Zoho Analytics can virtually do anything. If you know what you are doing, there really isn't much you can't show in terms of data. Whether you need simple website data, PPC ad data, or data from your remote database, Zoho Analytics can do it. And I love how beautiful the reports are! Also, it is SUPER flexible. The ability to have live dashboards that users can drill down into the info is just excellent, and it runs like butter.

Cons

If you need something that isn't a popular service to be integrated, it can be a little difficult. You can hook Zoho Analytics to almost anything, but it can take a little development knowledge for the more advanced tasks. Also, it's a little convoluted in how reports are set up vs dashboards vs individual graphs, etc. Figuring out how it all works together, and keeping it all organized, takes a bit of time to master.

SS
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Simon S.

Legal Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Extremely bad analytics software

Reviewed 2 years ago

We've tried to use Zoho Analytics to set up and visualize reports (e.g. one showing all new customers overall and one showing one with all customers subscribing for a specific product). Unfortunately, despite more than a dozen of meetings with Zoho's support team, we haven't been able to get a single one working properly. The UX is really bad and the functionality is limited enough to not even be able to set up the simplest reports.

Pros

I've tried hard and long to find something, but in all honesty, Zoho Analytics was the software that wasted the most time for me in 2021...

Cons

Practically impossible to set up even the simplest reports (e.g. one showing all new customers based on actual invoice data, or one showing all new customers subscribing to a specific service) without involving Zoho's support, which has high ambitions despite its terrible execution

EM
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Enrico M.

Consumer Services, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Analytics Has Been an Impressive Business Intelligence Software

Reviewed 3 months ago
Pros

I am impressed by the accuracy of Zoho Analytics. Zoho Analytics has reliable features that has been working so well for us. I am also impressed by the affordability of Zoho Analytics.

Cons

Zoho Analytics has been so impressive. No dislikes for Zoho Analytics.

DE
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David E.

Retail, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Specialised Software Services

Reviewed 5 years ago

As a semi-literate database developer, I have enjoyed every aspect of the system and highly recommend it because of it's depth in functionality and also because it is highly affordable.

Pros

I recommend the ZOHO Analytics system because of its ease of use and versatility, data is easily uploaded and controlled, the ZOHO servers are always up and responsive, the user interfaces I am able to present to my clients has created a real wow factor. The dashboards, KPI widgets, graphs and themes leave you with endless opportunity to design multifaceted dashboards. The support team is also always more than willing to assist - I honestly can not fault ZOHO on their Analytical system at all.

Cons

There have not been many shortfalls that I have encountered with the system, in areas where there are concerns I know that the ZOHO development Team is working to make the platform better and add to it's capabilities.

Zoho Analytics FAQs

Q. What type of pricing plans does Zoho Analytics offer?

Zoho Analytics has the following pricing plans:
Starting from: $30.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Zoho Analytics?

Zoho Analytics has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Zoho Analytics support?

Zoho Analytics supports the following languages:
Dutch, Chinese (Simplified), French, Portuguese, German, Spanish, Italian, Japanese, English, Arabic, Basque, Bulgarian, Catalan, Chinese (Traditional), Croatian, Czech, Danish, Estonian, Finnish, Galician, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does Zoho Analytics support mobile devices?

Zoho Analytics supports the following devices:
Android, iPad, iPhone


Q. Does Zoho Analytics offer an API?

Yes, Zoho Analytics has an API available for use.


Q. What other apps does Zoho Analytics integrate with?

Zoho Analytics integrates with the following applications:
Zoho Recruit, Google Analytics 360, Zoho People, Dropbox Business, Zoho CRM, Insightly, ManageEngine ServiceDesk Plus, Microsoft Azure, Teamwork.com, Zoho Projects, QuickBooks Online Advanced, Zoho BugTracker, Amazon RDS, OneDrive, Google Workspace, Google Drive, Box, Zoho Books, Pipedrive, Teamwork Desk, Zoho Campaigns, Twitter/X, Stripe, Zoho Desk, Salesforce Sales Cloud, Zoho Billing, Google Ads, Zoho Survey, Zendesk Sell, LinkedIn for Business, ManageEngine SupportCenter Plus, Panoply, Zoho Creator, Meta for Business, QuickBooks Online, SurveyMonkey, Mailchimp, Xero, Zoho Inventory, HubSpot CRM, Zoho Invoice, Shopify, Zendesk Suite, Microsoft Excel


Q. What level of support does Zoho Analytics offer?

Zoho Analytics offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)

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