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Felora
Cloud-based AI feedback tool for businesses
Table of Contents
Felora - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2026
Felora overview
What is Felora?
Felora is a cloud-based SaaS feedback platform that collects real-time customer feedback through a branded conversational AI assistant. Deployed via QR codes, universal links, or website embeds with no-code setup in under five minutes, it serves businesses across retail, hospitality, e-commerce, consumer packaged goods, healthcare, and government and public services. Real-time sentiment detection classifies feedback as positive or negative and triggers smart routing: positive responses are directed to public review platforms such as Google, TripAdvisor, and Yelp, while negative feedback is kept private and surfaced internally for action. Automatic support for over 50 languages extends reach to global customer bases without additional configuration.
Felora integrates with Google Sheets, HubSpot CRM, Slack, Trello, WhatsApp, and email to automate feedback processing within existing business workflows. AI-powered summaries identify key themes and emotions across collected responses, giving operations and management teams a fast path to understanding drivers of satisfaction or dissatisfaction. Multi-location performance tracking and scheduled feedback reports support data-driven decisions on products, staff, and service quality across distributed business footprints. The platform is suited to both customer-facing commercial businesses and public institutions seeking structured citizen feedback.
Felora's features
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Felora support options
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