FIXARR - 2026 Pricing, Features, Reviews & Alternatives

FIXARR is a cloud-based field service management platform built for technical assistance service (SAT) companies and repair businesses operating in Spain. The platform centralizes the full service lifecycle, from automated customer fault intake through WhatsApp and email via the S.O.F.I.A. AI module, to ticket creation, technician assignment, on-site intervention tracking, and final invoicing. FIXARR supports multi-brand and multi-product repair workflows, making it suited to businesses managing diverse equipment categories across multiple client accounts.

FIXARR provides structured tools for workshop and field operations, including spare parts inventory management, supplier order tracking, and customer communication logs. The invoicing module handles billing in compliance with Spanish fiscal regulations, including the requirements introduced by recent electronic invoicing legislation, without relying on manual document generation. Role-based access controls allow businesses to segment visibility and permissions across front-desk staff, technicians, and administrators.

Reporting and analytics dashboards give operations managers a qualitative view of technician productivity, ticket resolution trends, and service profitability. FIXARR is accessible via web browser without requiring local installation, and is designed to scale from small independent repair shops to multi-technician SAT operations handling high ticket volumes across several product lines.