Harbortouch POS vs Semper

Fishbowl

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RoomRaccoon

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Compare Harbortouch POS and Semper based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Toast POS

Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational costs and improve customer experience

Epos Now

Epos Now is a leading global cloud-based point-of-sale and payment system that specializes in helping US retail and hospitality businesses trade efficiently.

Thanks to a selection of tools, and an extensive app store, users can create bespoke systems that make running a business simple.

Genius

Genius is the all-in-one cloud POS built for retail, restaurant and enterprises. With powerful — but user-friendly — features, it helps businesses of all sizes operate smarter, delight customers and maximize profits.

Harbortouch POS is an online ordering software designed to help businesses in the retail sector manage orders, reservations, inventory, payments, and reporting. Administrators can utilize the kitchen display systems (KDS) to streamline front and back-office communication flows.

Appointment Management

Barcode/Ticket Scanning

Billing & Invoicing

Commission Management

Contact Management

Customer Accounts

Customer Database

Delivery Management

Discount Management

Electronic Signature

For Food Trucks

For Restaurants

For Salons and Spas

Gift Card Management

Inventory Management

Item Management

Layaway Management

Loyalty Program

Mobile Access

Multi-Location

Online Booking

Online Ordering

Ordering Automation

Order Management

Payment Processing

QR Codes

Reporting/Analytics

Restaurant POS

Retail Inventory Management

Retail POS

Returns Management

Sales Reports

Separate Checks

Split Checks

Table Management

Time Clock

Tips Management

Reviewers appreciate the low up-front hardware costs and attractive pricing, especially for new businesses. However, many reviewers report hidden fees, high charges, and misleading promotional offers, making the overall value for money disappointing.

Value for money

By industry, Harbortouch POS reviewers are most commonly professionals in restaurants (30%). The most frequent use case cited by reviewers is point of sale (38%).

Harbortouch POS

Web-based

Basic

Owne

I told the sale agent I just want fish the year….Never listen to you at all,Hidden fees, Changed me 3 times the equipment in less then a year,Very slow equipment, Down 3 time in less 6 months I lost like a 1000 dollars because I can’t charge my clients….They charge me around 3000 dollars because the said never got the equipment back…Plus that I need to pay the second year fees!!!I want spoke to the manager, made a 4 times call and the manager still is busy!!!Will call you back and still I am waiting for the call since last pass 9 months!!!But still they want collet my money!!!!Now

Owner

Fees were higher as a small business every cent counts

Bar/ Restaurant Owner

After a year we figured out that the POS system was not accepting the credit cards & we were not getting the payments.

Manager

Outdated system , can not do critical changes on the system because it is outdated

Probably they offer it free because the software is outdated .

owner

Then needing to update tips (due to their system failures) it takes at least 3 days (has taken 3 weeks) to get those funds.

Owner/manager

I’ve been using harbortouch since 2017, our business is closing due to Covid/economy.  

They claim that information is out there somewhere, but it is not evident at all.   If the date is missed, then Harbortouch will charge you monthly service fees for the full year, even if you aren't using their services.  

Shift 4 has ruined what was a great user friendly  point of sale! If you are a larger bar or restaurant 3 bars  6 or 7 bartenders expect pissed off bartenders the system will not allow your bartenders to separate tabs!

Salon Owner

System wasn't getting the usage as we thought it would when signing up the first question asked was would theor be a contract because we weren't looking to be locked into anything he assured us there was no contract and that we could cancel at anytime.

They continue to charge me and will not send me the cancel forms required after several phone calls. Once they made the sale it's all down hill from there.

I’ve tried cancelling harbortouch for over a month.  

Was easy to get, sales staff was good and supported what they could after sale.

Asked for a supervisor or someone higher reps tell us there is no one higher up which is a bunch of bs working in leadership I knw Hands down there is ALWAYS someone higher up to address issues. Whether by email or call..Reps are very rude.

They won't take no for an answer, I completed my contract signed in 2017 but, they argue I should have terminated it one month before it expired, therefore it automatically renews.  

It's been almost a week now and we still can't sign on to generate a report to pay or state sales tax.  

Owner 

Wait time is over 30 minutes and it’s impossible to get a hold of someone when it’s critical.

Harbortouch refuses to allow their services to be cancelled other than on an annual basis.  

Who sues customers to stay with them??   If a customer elects not to do business with me, that is fine.

I had to remember not to call the number on the statement if I had any questions.

I've be trying to cancel and send back the equipment (that's still in the box) for the last 2 months.

You get nothing but the runaround and they will not allow you to speak to a manager/supervisor.

Nothing but a big scam, all I want is to be my account closed and stop charging me fees

The software is patchy at best always seems to have some sort of bug.

Issue still not resolved but will look into taking legal actions this is HORRIBLE customer service and I wouldn't refer this Piece of Shit aka POS company to a soul..I'm so very disappointed with this company

They try to make it so that you cannot cancel their services by lying and telling you that they never received the cancellation forms.

We call in at least 6 times a week after 9 pm on hold for hours!

The system claims your clients can book online but its a LIE there's no link or anything available for clients to access the booking.

We spend hours on the phone with techs who are untrained and just plain rude !

This meant getting rid of the 2 POS systems we had with Harbourtouch and going with something cheaper. When we called to let them know to cancel, we were told it’ll be taken care of.

each time I called it took me almost 2 hours.

Business Manager

I would highly not recommending their service every time that I called and I got different answers.

This company charges ridiculous fees because most people don’t look at their bill closely and I would URGE YOU TO REVIEW YOUR BILLS FROM THEM!!

He promised that he would be with us and our account from the beginning until..

Proprietor

I needed to write a letter to a VP or someone and got a nominal compensation for the damage that was done to my brand.

The ease of use was so simple. When it was installed our menu and pricing was in place. When we had to add employees or make menu updates they were so easy to do right at the main register.

I was initially I would receive them in 72 hours. When I called to inquire where the documents were, they said it was 72 "BUSINESS HOURS".

After about three weeks they had to manually re-enter all of those transactions.

Pulling data for sales tax, payroll etc was easy as well.

They still continue to try to attempt to charge my account for monthly fees after being cancelled.  

I have terminated other merchant accounts before but by far they have been the least transparent and the most difficult to deal with

From the very beginning, it was bad... but I didn't want to mess with getting a new merchant account.   But after spending a year with the system we just couldn't work with it anymore.  

You can't upload your pictures like any normal system.

Be prepared to deal with loss of sakes and upset customers.

I would stay far away from this company.   And If you currently use their service check your bills.  

I’d rather step on legos barefooted for 10 miles than use this company again.

Call Hold Times

Cancellation Process

Customer Support

Pricing

Account and Money Management

Outdated System

Harbortouch System

Restaurant Menu Management

Contract Terms

Small Business

Freelancers

Reviewers appreciate the initial low up-front hardware costs and find the pricing attractive compared to competitors, especially for new businesses. Some users say they chose Harbortouch POS because it seemed like a great deal with minimal initial investment. However, many reviewers report hidden fees, high processing and adjustment charges, and unexpected contract terms that make it difficult to leave without incurring significant penalties. They indicate that promotional offers often do not match the actual costs, and users feel misled by unclear or undisclosed fees, making the overall value for money disappointing for most.

Shift4

Hostaway

Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators.

OpenTable

The best restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.

Lodgify

Lodgify simplifies the process of managing a vacation rental by enabling anyone to create a bookable website, sync your listings data across channels, and manage tasks in one place. 

Semper is an all-in-one hotel management system for independent hotels with 50+ rooms. Manage bookings, POS, events, housekeeping, and reporting from one easy platform—backed by 24/7 support and seamless integrations.

Harbortouch POS vs Semper Comparison (2026)

Harbortouch POS

Semper

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives