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Harbortouch POS
5
8
4
4
3
10
2
8
1
70
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online ordering and bar POS software for restaurants
Table of Contents
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Harbortouch POS - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Harbortouch POS overview
Based on 100 verified user reviews
What is Harbortouch POS?
By industry, Harbortouch POS reviewers are most commonly professionals in restaurants (30%). The most frequent use case for Harbortouch POS cited by reviewers is point of sale (38% of reviewers).
What do users say about Harbortouch POS pricing?
Reviewers appreciate obtaining hardware without upfront costs and say the initial price seems attractive for new businesses. However, users report hidden fees, high charges, restrictive contracts, and unexpected costs, making overall value disappointing.
Harbortouch POS’s user interface
Harbortouch POS review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
1.4
Features
1.7
Ease of use
2.1
Customer support
1.6
Reviews sentiment
What do users say about Harbortouch POS?
Reviewers indicate Harbortouch POS often disappoints with slow, inconsistent customer support, long hold times, and unresolved issues. They say the system frequently freezes or crashes, causing business disruptions and customer frustration. Some mention that while a few support reps are helpful, most experience unhelpful or rude interactions and difficulty reaching management.
Users report hidden fees, unexpected charges, and misleading sales promises, leading to higher costs than expected. They feel trapped by lengthy contracts and strict cancellation policies. Many describe their overall experience as a nightmare, citing dishonest business practices and regret choosing Harbortouch POS.
Select to learn more
Who uses Harbortouch POS?
Based on 100 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Harbortouch POS's key features
Most critical features, based on insights from Harbortouch POS users:
All Harbortouch POS features
Features rating:
Harbortouch POS alternatives
Harbortouch POS
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29
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Per month
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Harbortouch POS pricing
Starting from
29
/user
Per month
User opinions about Harbortouch POS price and value
Value for money rating:
Of 31 reviews that provide robust commentary on Harbortouch POS's price and value, mention it in a positive light.
Reviewers appreciate the ability to obtain hardware without an upfront investment and say the initial price appears attractive compared to competitors, which some find beneficial for new businesses. However, users report numerous hidden and unexplained fees, high processing and adjustment charges, and misleading promotional offers. Some reviewers feel the contract terms are restrictive, with costly cancellation fees and ongoing charges even after service termination. They indicate that promised rates are often not honored, and unexpected fees accumulate, making the software too expensive for small businesses. Users think the overall value for money does not meet their expectations.
, and
Harbortouch POS integrations (3)
Top integrations
Harbortouch POS customer support
What do users say about Harbortouch POS customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Harbortouch POS customer support.
A few users found customer service helpful, knowledgeable, and available 24/7 when issues arose.
Widespread user sentiment highlights long wait times, unresolved issues, and inconsistent support quality.
A significant portion of users report unhelpful, unfriendly reps and difficulty reaching or getting callbacks from support.
Support options
Training options
To see what individual users say about Harbortouch POS's customer support, check out the review snippets below.
“Who sues customers to stay with them?? If a customer elects not to do business with me, that is fine.”
Doug H.
owner
“I told the sale agent I just want fish the year….Never listen to you at all,Hidden fees, Changed me 3 times the equipment in less then a year,Very slow equipment, Down 3 time in less 6 months I lost like a 1000 dollars because I can’t charge my clients….They charge me around 3000 dollars because the said never got the equipment back…Plus that I need to pay the second year fees!!!I want spoke to the manager, made a 4 times call and the manager still is busy!!!Will call you back and still I am waiting for the call since last pass 9 months!!!But still they want collet my money!!!!Now”
Luis P.
Owne
“Issue still not resolved but will look into taking legal actions this is HORRIBLE customer service and I wouldn't refer this Piece of Shit aka POS company to a soul..I'm so very disappointed with this company”
Asha H.
Salon Owner
Harbortouch POS FAQs
Q. What is Harbortouch POS used for?
Harbortouch POS is an online ordering software designed to help businesses in the retail sector manage orders, reservations, inventory, payments, and reporting. Administrators can utilize the kitchen display systems (KDS) to streamline front and back-office communication flows. The platform enables managers to handle waitlists, split and transfer checks across different tables, and create consignments. Customers can scan QR codes to pay bills at hotels, restaurants, and retail stores using mobile devices. Harbortouch POS allows hairstylists to manage online bookings, booth rentals, appointments, and more on a unified interface. Supervisors can also offer rewards and commissions to employees based on the sales metrics during different job shifts. Harbortouch POS lets stakeholders gain real-time insights into sales, products, labor costs, stock levels, and purchase orders on a centralized dashboard. Operators can also integrate the system with various third-party applications including DoorDash and Uber Eats to manage delivery operations.
Q. What level of support does Harbortouch POS offer?
Harbortouch POS offers the following support options:
Chat, 24/7 (Live rep)