Health Record Relay - 2026 Pricing, Features, Reviews & Alternatives

Health Record Relay is a cloud-based, HIPAA-compliant medical record transfer platform built for healthcare organizations that need a secure, auditable alternative to fax-based and disconnected record exchange workflows. Designed for independent clinics, multi-location groups, hospitals, health systems, imaging centers, dental offices, schools, and corrections facilities, it supports the full lifecycle of a record transfer: secure file upload with virus scanning, trackable delivery links with configurable expiration controls, mandatory recipient acknowledgment before file access, and patient consent capture via email and SMS. Role-based access control and mandatory two-factor authentication (2FA) are enforced across all accounts, with encryption applied in transit and at rest. Business Associate Agreements (BAAs) are available for covered entities.

Health Record Relay operates alongside existing EHR systems without requiring installation, replacement, or deep integration work. A centralized dashboard surfaces real-time delivery status across pending, viewed, downloaded, and expired transfers, while a comprehensive audit log captures every delivery and access event for compliance documentation. Configurable retention and expiration controls limit open-ended file access, and proof-of-delivery records support both operational and regulatory confidence. Typical buyers include clinic operations, health information management (HIM), compliance, and referral workflow teams seeking to replace manual, untracked record exchange with a governed, end-to-end transfer workflow.