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Homebound Logo

Free lost-property software for Australian hotels

Table of Contents

Homebound - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

Homebound overview

What is Homebound?

Homebound is lost-property software for Australian hotels, motels and other accommodation. It replaces the paper logbook and the lost-property spreadsheet with one online log that housekeeping and front-desk staff share.

Staff log each found item from a phone or computer, with a photo and the shelf where it is stored. When a guest reports a lost item on the property's own form, staff check the report against the log and confirm which item is theirs.

The guest then gets an email with a link to arrange the return. They enter their own delivery address, choose a courier option and pay for postage through Stripe Checkout. Card details go to Stripe, not to the hotel or to Homebound. We book the courier pickup, and the guest gets a tracking number. Guests can also collect in person at the desk.

Properties pay no subscription, setup fee or contract. Homebound also publishes free guides to lost-property law in each Australian state and territory. Deliveries are within Australia.

Starting price


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Homebound’s user interface

Ease of use rating:

Homebound reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

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Homebound's key features

Most critical features, based on insights from Homebound users:

Access controls/permissions
Activity dashboard
Activity tracking
AI copilot
Alerts/Notifications
API
Built-In database
Categorization/Grouping
Chat
Chat/Messaging

All Homebound features

Access controls/permissions
Activity dashboard
Activity tracking
AI copilot
Alerts/Notifications
API
Built-In database
Categorization/Grouping
Chat
Chat/Messaging
Claim history
Claims management
Client facing dashboard
Cross-Database search
Customizable Categories
Customizable forms
Customizable reports
Data import/export
Data verification
Document management
Email alerts
Fraud detection
Generative ai
Historical reporting
Image recognition
Internal dashboard
Inventory management
Inventory tracking
Item matching
Lost item claiming
Lost item inventory
Lost item report
Mobile access
Multi-Location
Multiple user accounts
Photos/Images
Real-Time notifications
Reporting
Reporting & statistics
Returns management
Search/Filter
Secure data storage
Self service portal
Shipping labels
Shipping management
Status tracking
Support ticket management
Task management
Unclaimed items management
User management
User profiles
Web forms
Website integration

Homebound alternatives

Homebound logo

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Troov logo

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Free version
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Features
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Homebound support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation
Live Online

Homebound FAQs

Q. Who are the typical users of Homebound?

Homebound has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does Homebound offer?

Homebound offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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