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Lost and Found Manager

Online software for the management of lost and found items

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Lost and Found Manager Pricing, Features, Reviews and Alternatives

Lost and Found Manager product overview

What is Lost and Found Manager?

Lost and Found Manager is an online, cloud-based facility services solution that sits within the global Have it Back lost and found community. This worldwide meta-search engine and dedicated virtual platform assists private individuals and organizations with placing lost items back into the hands of rightful owners. Lost and Found Manager provides an administrative front-end for cataloging items and public inquiries, making matches, while also handling the logistics of processing returns. Found items can be added initially using a field-based form or via an image recognition system that automatically identifies item type, brand, color, model etc and location where the object was found.

Key benefits of using Lost and Found Manager

  • Have it Back's cloud-based Lost and Found Software connects into a large global lost and found repository, utilizing smart matching to automatically pair found items back with owners using probability-based algorithms.

  • The system provides image recognition technology that automatically identifies the type of found item, physical description, branding, serial numbers, any ID information and also location data pertaining to where the item was found.

  • Customer communication is assisted by an integrated online chat module that allows administrators to authenticate matched items with rightful owners without the need for making phone calls, sending emails or posting letters etc.

  • The Return Handling Gateway provides a payment processing and shipping management hub for the return of lost and found items, partnering with multiple shipment providers while also handling the billing of fees and generation of shipping labels.

  • Self-service access supports public-facing engagement with the process, while mobile optimization and the native Have it Back - Lost and Found app for Android devices allows for active search of lost items while on the move.
  • Typical customers

    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported


    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base

    Training options

    Live Online
    In Person

    Lost and Found Manager pricing information

    Value for money




    Price starts from

    No info

    Pricing options

    Free plan
    Free trial
    Pricing range

    Value for money contenders

    Lost and Found Manager features




    Total Features50 1 categories

    Most valued features by users

    Reporting & Statistics
    Activity Dashboard
    Inventory Management
    Document Management
    Mobile Access
    Customizable Reports

    Functionality contenders

    Lost and Found Manager users reviews

    Overall rating




    Positive reviews


    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution











    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A++ for service, features and usability

    Reviewed 2 years ago

    Great contact with the software team who are keen to assist and even implement new functions or customize certain parts to make our work easier.


    Our cusotmers of course appreciate the increased return rate. For us, the software really decreased the amount of time and effort we have to put into matching found property with their owners. That gives us so much more time to serve our cusotmers. The features I'd like to point out are image recognition (take a picture of an item and the technology actually recognizes and categorizes it), automatic matching of items and owners and the return portal (shipping + payment).


    There could be more languages offered, though this seems to be an issue being tackled at the moment.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Can only fully recommend for international airport environment

    Reviewed a year ago

    Very nice piece of software and a very enthusiastic team that always has an open ear for updates, new features or improvements that then actually get done.


    Great team behind the software that helped us really customise everything exactly how we needed it.


    We didn't want the solution hosted on AWS, which was finally possible, but only after long discussions

    Lost and Found Manager FAQs and common questions

    Lost and Found Manager has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)

    Lost and Found Manager has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Lost and Found Manager supports the following languages:
    English, German, Catalan, Dutch, Finnish, French, Italian, Norwegian (Bokmal), Portuguese, Russian, Spanish, Swedish

    Lost and Found Manager supports the following devices:

    Yes, Lost and Found Manager has an API available for use.

    Lost and Found Manager integrates with the following applications:
    Microsoft Azure

    Lost and Found Manager offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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