JustCall vs smrtPhone

RingEX

Dialpad

Aircall

CallRail

Ricochet360

Readymode

Compare JustCall and smrtPhone based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Connect with customers on voice, SMS, email, or WhatsApp. With AI agents, automation, and 100+ integrations, you can reply instantly, close more deals, and keep customers happy even after hours.

2-Way Messaging

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

Alerts/Notifications

Answering Machine Detection

Archiving & Retention

Audio/Video Recording

Auto-Dialer

Automated Attendant

Automated Routing

Automatic Call Distribution

Automatic Outbound Dialer

Automatic Transcription

Blended Call Center

Call Center Management

Call Conferencing

Call Disposition

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Scheduling

Call Scoring

Call Screening

Call Scripting

Call Tracking

Call Tracking Metrics

Call Transcription

Call Transfer

Call Whispering

Callback Scheduling

Caller ID

Campaign Analytics

Campaign Management

Chat/Messaging

Commenting/Notes

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Conversation Intelligence

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Security

Deal Management

Drip Campaigns

Employee Directory

Event Triggered Actions

Feedback Management

File Sharing

For Cloud Phone Systems

FTC Compliance

HIPAA Compliant

Inbound Call Center

Integrations Management

Interaction Tracking

International Calling

Lead Management

List Management

Manual Dialer

Mass Texting

Message Personalization

Mobile Access

Mobile Keywords

Monitoring

Multi-Channel Communication

Multi-Channel Data Collection

Multi-User Collaboration

Natural Language Processing

On-Demand Recording

Onboarding

Online Voice Transmission

Outbound Call Center

Performance Management

Phone Key Input

Power Dialer

Predictive Dialer

Process/Workflow Automation

Progressive Dialer

Queue Management

Real-Time Analytics

Real-Time Chat

Real-Time Monitoring

Real-Time Reporting

Recording

Reporting & Statistics

Reporting/Analytics

Scheduled Messaging

Search/Filter

JustCall

Android

Web-based

Windows

iPad

iPhone

Rater 

Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.

Owner

Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.

Community Management Specialist.

Just call is a user friendly software. There are some good features like integrated with our crm and slack.

The web interface is super awesome and simple. It is always getting new features to.

Finance Manager

The bulk SMS option is great when trying to reach multiple clients at the same time. Customer service is prompt and very helpful.

Senior Business Developer

I like the fact that it is intuitive and easy to use. Also, the onboarding process is one of a kind as this was the main reason why I choose this tool from a considerable amount of options available.

Sales Lead

Our CFO liked it for the price and the functions of it. It integrates with Hubspot, easy to use text message platform, and the ability to listen in on calls.

 Customer Support Lead

I like how many things you can do on justcall. The range of options is great within one software platform.

manager

It manages the call routing for the team to handle the admission and counseling meetings. The appointment scheduler is just amazing.

Since using JustCall we have found the Support team to be very responsive, available and effective in their support.

Wonderful VOIP calling solution to pair with Pipedrive.

operations manager

Just Call is easy to use, probably best for bigger companies. Easy to use, in desptop and mobile version.

Managing Attorney

We also had issues with the way incoming calls were transferred if the main phone person was on a call. We lost many calls due to the transfer system.

Proprietor

Benefits have been ease and time saving which means i can focus less on admin tasks and more on money making tasks associated with a telemarketing campaign.

We implemented JustCall early on and at the time it was a bit buggy which was frustrating.

Transaction Coordinator

Sometimes I get major lag on my calls and am forced to use my own phone to make calls.

Senior Account Executive

Huge pro for JustCall is its integration capability with PipeDrive.

finance director

Having to split the text messages so the client can receive the entire message (limited Characters).

JustCall screenshot: JustCall manage voice, SMS, WhatsApp, and email interactions

JustCall screenshot: JustCall sync every call, text, and note directly into the existing tools 

JustCall screenshot: JustCall automate conversations with a human-like AI voice 

JustCall screenshot: JustCall automated dialing

JustCall screenshot: JustCall call analytics

JustCall screenshot: JustCall local, international, and toll-free numbers

Freelancers

Large Enterprises

Mid Size Business

Small Business

Readymode is an all-in-one predictive dialer with dialing speeds that adjust to agent availability, DID reputation management, call cadencing, inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and reporting. 

CallRail helps 200,000+ businesses turn more leads into better customers. Our software delivers real-time insights that help our customers market with confidence.

Ricochet360 is an all-in-one auto-dialer, CRM, lead management, and marketing automation platform designed for both inbound and outbound agents looking for a competitive advantage. It enables teams to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate most of the daily workflows.

smrtPhone is an all-in-one communication platform for sales-driven businesses. smrtPhone effortlessly integrates with your CRM, freeing you up to make more calls, send more texts, and close more deals.

Activity Tracking

Call List Management

Collaboration Tools

Communication Management

Conversion Tracking

Customizable Caller ID

Keyword Tracking

Lead Capture

Lead Generation

Lead Qualification

Live Chat

Multi-Campaign

ROI Tracking

SMS Messaging

Third-Party Integrations

Video Conferencing

Virtual Call Center

Voice Mail

smrtPhone

Acquisition manager

Overall is been great the fast access and the security is great. I am very thrill and satisfied.

Labeling of calls can be misleading when a voicemail is left and it is labeled incoming call verse missed voicemail. The chrome extension sometimes stops working and is hard to get reset.

Director of Operations

I love how user friendly the entire system is. The resource center and support is some of the best I have ever seen and I have been in the Call Center Industry for 6 years and the REI industry for 2.

Overall, I have had a great experience with smrtphone, and their customer service is amazing.

Real Estate

It is very easy to use and does a good job with calls. I like how they set up the call back system and ease of phone number replacement.

Team Lead

I am an employee of REIvolution and I use smrtPhone on a daily basis. I recommend it to all our customers because it is a great product and it provides a deep integration into Podio.

This is the best feature of smart phone. It also integrates with Podio and Salesforce which is huge.

Follow Up Specialist

Overall, it's enjoyable, easy to follow, very efficient and totally helpful in my daily tasks.

Admin Executive

Ease of use , reliable support team, easy to understand self help lectures.

I like that simplicity of it the most. So very easy to set up and use daily.

Better than the competition and very well priced. Take care of the end-users and you will take over the world.

Project Manager

Absolutely amazing Application which can easily plug in to your existing apps or database.

Phone numbers shows as spame. Customer service team are laking the basics of customer service they treat the user as if he is a lair or idiot till he proof he is not.

Acquisitions 

On text messaging you are not able to text pictures and when you receive them they are very grainy and blurry.

VA Specialist

I had an experience using different dialers but among all of those , I found smartdialer to be so advantage in terms of follow up and thorough communication with the prospects.

JustCall vs smrtPhone Comparison (2026)

JustCall

smrtPhone

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives