Kipu vs Zoobook EHR

SimplePractice

TherapyNotes, LLC

BestNotes

ICANotes

Sunwave

Provation Apex

Compare Kipu and Zoobook EHR based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Sunwave is a cloud-based behavioral health software designed to help substance abuse treatment centers and mental health facilities manage patient records, admissions, billing, and more.

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

Your organization can enhance end-to-end clinical productivity, reduce procedure delays and cancelations, and improve the patient experience with Provation Apex features like:

-Document management
-Automated patient instructions
-Online intake
-Appointment notifications

Kipu empowers multi-provider and enterprise facilities specializing in SUD and behavioral health to operate efficiently with a comprehensive cloud-based platform that includes EMR, CRM, and RCM solutions.

Accounts Receivable

Activity Dashboard

Alerts/Notifications

Annotations

Appointment Scheduling

Batch Processing

Billing & Invoicing

Calendar Management

Cash Flow Management

Charting

Chat/Messaging

Claims Management

Claims Scrubbing

Claims Tracking

Client Database

Client Portal

Clinic Interoperability

Clinical Notes

Coding Assistance

Communication Management

Compliance Management

Compliance Tracking

Confirmations/Reminders

Credit Card Processing

Customer Database

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard Creation

Data Import/Export

Data Security

Data Verification

Decision Support

Denial Management

Document Management

Document Storage

Documentation Management

E-Prescribing

EHR/EMR Integration

Electronic Payments

Electronic Signature

Email Marketing

Employee Management

EMR/EHR

File Sharing

Financial Management

For Group Therapy

For Healthcare

For Medical Purposes

For Mental/Behavioral Health

For Substance Abuse Therapy

Forms Management

HIPAA Compliant

Historical Reporting

ICD-10 Compliance

In-Patient Management

Initial Assessments

Insurance Eligibility Verification

Inventory Management

Invoice Management

Lab Integration

Lab Results

Live Chat

Medical Billing

Medication Alerts/Warnings

Medication Management

Mobile Access

Monitoring

Monitoring Device Integration

Multi-Location

Multi-Provider Practice

Notes Management

Outcome Assessment Tools

Patient Communications

Patient Database

Patient Intake

Patient Portal

Patient Records Management

Patient Scheduling

Payment Collection

Payment Processing

Practice Management

Prescription Management

Progress Notes

Progress Tracking

Records Management

Reimbursement Management

Reminders

Remittance Advice

Reporting & Statistics

Reporting/Analytics

Revenue Management

Revenue Recognition

Role-Based Permissions

Scheduling

Search/Filter

Self Service Portal

Session Notes

SMS Messaging

Kipu

Linux

Web-based

Windows

Clinical Director

I like the Golden thread as it helps to connect treatment plans and goals while helping the therapist to save time for the therapist. The SMART GOALS suggestions help to bring easy to treatment plans.

Therapist

This is frustrating when the document is released and there is missing information on MR after it has been entered into the system.

Billing Manager 

I love the easy functionality of KIPU, I have used other EMR systems for facilities that our managed by our company and KIPU is by far the best. Kipu is worth the investment.

Director of Rehabilitation Planning

KIPU delivers a very sophisticated offer of customizations that are easy to use for providers and their employees. The Training and Customer support are the best of all the systems I reviewed.

Program Director

Super easy to use and has intuitive guidance for building features. Currently, t Kipu is the only software which has successfully integrated FASMs with Florida DCF's Carisk System.

We love its customizability, it's ease of use and simplicity, plus the service and support is supergood.

Outstanding customer service and responsiveness for all aspects of business. Being web based makes it easy to access from any platform.

Care coordinator 

My overall experience is actually pretty good. It was very easy to learn, especially when someone else had the knowledge that they could show me and it's easy to explain.

I enjoy the ease of navigation with KIPU. It's very user friendly and makes documentation, charting and locating records easier.

Registered Nurse

Compared to the EMR's that I have used in the past. KIPU is the most user friendly and has great interfaces.

I find that the system can time out in the middle of sessions and the information that was added gets lost.

Behavioral Health Technician 

Even as an entry-level employee I don't feel like I am out of the loop. Something as simple as accessing a client's picture is a nice perk I was not used to.

Director of Clinical Services

I appreciate the ease of using KIPU. It is simple to see who has created documents and easy to review.

Behavioral Technician

I like that it is easy to use and navigate. Also, when I am training a employee it seems easy for them to catch on to as well.

Treatment Technician

I've been using it for just under 6 years and have been happy with the product.

Director

They got it up and running on time and on budget. Our staff loves it compared to what we had before.

Behavioral Health Technician

There are occasional glitches that make inputting information difficult.

I don't like that once you complete a form, there is no going back to delete it or modify it.

Kipu screenshot: Patient Dashboard

Kipu screenshot: RCM Management Center

Kipu screenshot: CRM Business Development Pipeline

Kipu screenshot: Kipu Client Academy

Kipu screenshot: Analytics Dashboard

Large Enterprises

Mid Size Business

Non Profit

Small Business

With an intuitive, chart-centric workflow, ICANotes is the only fully configured EMR software for behavioral health, therapy, psychiatry, and addiction treatment. Our robust behavioral health content engine and customizable menu-driven templates reduce the time you spend documenting patient care

SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

BestNotes is a cloud based electronic health record management solution for the behavioral health and substance abuse industry. Features include: scheduling, patient portal, audit-compliant documentation, medication administration, outcome tracking, e prescribing, lab tracking, and reporting

Zoobook offers cloud EHR and practice management software for mental health facilities, behavioral health facilities, psychiatry practices, addiction treatment centers, solo practitioners

Meaningful Use Certified

ONC-ATCB Certified

Order Entry

Telemedicine

Therapy Notes

Treatment Planning

Zoobook EHR

I am very pleased with the excellent client/customer support. Zoobook is a robust EMR an is a wonderful value for the cost.

Co-Occurring Clinical Supervisor

Working with [sensitive content hidden. Has been a pleasure; he is qualified, intelligent, and an excellent support member.

It was great, especially when they implemented the recurring meeting process and the follow-up to ensure everything is okay. They always ask if you have suggestions to improve their system.

The current experience has been positive, especially after addressing numerous complaints and resolving issues. I hope the system continues to function this effectively.

Mental Health Administrator

What I like most about Zoobooks is the great customer service. The program is easy to use.

Director of Client Services

We have been able to take advantage of many of the aspects already on the platform and expand them for our use. Support is quick and responsive to our needs.

Intake Coordinator

Their support team is fantastic. I have never emailed them without receiving a very fast reply, and they do exactly what I want.

Business Director

I can say I love this system after receiving full training. I also tell my staff that if they have an issue, they should get back to the Support Team, who will help and train them if needed.

Peer Supervisor

I appreciate the entire system; it offers many features and is easy to use. They have done a really good job.

Mental Health Case Manager

Overall experience was great and would definitely recommend.

The team was ineffective until he came on board.

Owner

I consider this to be one of the best investments I have ever made.

Executive Director

Working on the module management that is no longer an option for me.

QA coordinator

Is difficult to navigate, reports are no clear, and some time is a slow process.

Medical Director

It is less complex and hence sometimes hard to document complex clinical cases.

Counselor Intern 

This software is user-friendly​, easy to maneuver and simple.

Easy to use, create and navigate, and its integrated.

QA/QI Training Director

Solved integrated more employee expirations dates to alert us to maintain consistent credentialed documents.

Kipu vs Zoobook EHR Comparison (2026)

Kipu

Zoobook EHR

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives