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Zoobook EHR Logo

EHR and practice management for behavioral health facilities

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Zoobook EHR - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: June 2026

Zoobook EHR overview

What is Zoobook EHR?

Zoobook is an EHR software and practice management solution, ONC-ACB certified, built to help busy addiction and mental health facilities achieve real-time clinical compliance, optimize referral sourcing, and capture 100% of billing so they can grow 50% year-over-year. Zoobook EHR is a modern, affordable, AI-powered electronic health record platform built exclusively for behavioral health, mental health, and addiction treatment providers. From outpatient and IOP programs to residential, inpatient, detox, and methadone/OTP clinics — Zoobook is designed for the full continuum of care.

Built for the way behavioral health works Unlike generic EHRs retrofitted for behavioral health, Zoobook was purpose-built for this space. Workflows, documentation templates, and compliance logic reflect the real-world demands of SUD treatment and mental health care — not hospital medicine adapted on the fly.

AI tools that reduce documentation burden Zoobook's integrated AI modules do the heavy lifting so clinicians can focus on patients.

Audit-ready from day one Increased Medicaid, Medicare, and private insurance audits are a reality for every behavioral health provider. Zoobook is engineered to produce clean, defensible documentation that holds up under scrutiny — and keeps your revenue cycle protected in a fee-for-service environment.

All-state regulatory compliance, built in Zoobook is pre-configured for state Medicaid, DMHAS, and DOH regulations across the country, so your team spends less time chasing compliance and more time delivering care.

Everything your facility needs, in one platform

• Bed management for residential and inpatient providers

• Client portal for secure patient communication

• Integrated telehealth

• End-to-end billing and revenue cycle management

• Laboratory integrations

• Health Information Network (HIN) connectivity

• Clearinghouse integrations

• Third-party API connections

Intuitive design your staff will actually use Zoobook was designed with user experience as a core priority — not an afterthought. Clean interfaces, logical workflows, and minimal training requirements mean fast onboarding and high adoption across your clinical and administrative teams.

Starting price

120 /
per month

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Pros & Cons

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Customer Support

Training and Learning Curve

User Interface

Client Management

Audit and Compliance

Zoobook EHR’s user interface

Ease of use rating:

Zoobook EHR review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(40)
5(116)

What do users say about Zoobook EHR?

Users say Zoobook EHR is user-friendly, intuitive, and easy to navigate, making documentation and client record management efficient. They find the training helpful, with personalized support and accessible recordings, though some mention a learning curve and wish for more hands-on practice. They appreciate the streamlined setup and responsive trainers, but note that mastering the system takes time. Some report initial difficulty for beginners and challenges with the medical section.

Reviewers indicate the customer support team is responsive, accommodating, and quick to resolve issues. They value ongoing assistance, customization options, and improvements in support, though some wish for more immediate help and stability.

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Who uses Zoobook EHR?

Based on 156 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Mental Health Care
Health, Wellness and Fitness
Non-Profit Organization Management
Telecommunications

Use cases

Mental Health
Electronic Medical Records
Therapy Notes
Therapy

Zoobook EHR's key features

Most critical features, based on insights from Zoobook EHR users:

Compliance tracking
Medical billing
Claims management
E-Prescribing
Clinic interoperability
Decision support

All Zoobook EHR features

Features rating:

API
Appointment scheduling
Charting
Claims management
Claims scrubbing
Client portal
Clinic interoperability
Coding assistance
Compliance tracking
Confirmations/Reminders
Decision support
Employee management
EMR/EHR
E-Prescribing
For mental/behavioral health
HIPAA compliant
Initial assessments
Insurance eligibility verification
Lab integration
Meaningful use certified
Medical billing
Multi-Provider practice
ONC-ATCB certified
Order entry
Patient records management
Practice management
Progress notes
Telemedicine
Therapy notes
Treatment planning

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Zoobook EHR pricing

Value for money rating:

Starting from

120

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Zoobook EHR price and value

Value for money rating:

To see what individual users think of Zoobook EHR's price and value, check out the review snippets below.

“The note-writing assistant is intuitive, fast, and remarkably accurate—it understands clinical nuance and helps streamline documentation without sacrificing quality.”
DW

Deborah W.

Clinical Director

“Also, I can add in different clients for groups, and I can add different notes or copy&paste for the same note for each client.”
JL

Jami L.

Mental Health Therapist

Zoobook EHR customer support

What do users say about Zoobook EHR customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Zoobook EHR customer support.

Widely noted by reviewers, Zoobook EHR’s support team is highly responsive and resolves issues quickly, even outside regular hours.

A significant portion of users appreciate the friendly, knowledgeable staff who are approachable and consistently helpful.

Common user feedback highlights the ease of contacting support via email or direct phone, making assistance readily accessible.

Frequently reported by users, ongoing training and personalized help from the support team are key to making full use of Zoobook’s features.

Support options

Chat
Email/help desk
Faqs/forum
Knowledge base
Phone support
24/7 (live rep)

Training options

Webinars
In person
Live online
Documentation
Videos

To see what individual users say about Zoobook EHR's customer support, check out the review snippets below.

“Its easy to use and anytime I need help I know I can simply send an email and my request is usually taken care of in minutes”

RG

Rachel G.

Director of Operations

“I like how quick of a response I get whenever I contact Zoobook for support.”

ET

Ethan T.

Medical Records Clerk

“Sometimes it seems like the customer support lacks training.”

AA

Andres A.

Owner Office Manager

Zoobook EHR FAQs

Q. Who are the typical users of Zoobook EHR?

Zoobook EHR has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers

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Q. What level of support does Zoobook EHR offer?

Zoobook EHR offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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